Associate Manager, Learning & Development
工作概要:
Job Requirements
The Assistant Manager, Learning & Development plays a key role in creating learning experiences that help Cast Members and leaders perform, grow, and deliver magical guest experiences. The role works independently to design, facilitate, and improve learning programs that are relevant, scalable, and aligned with operational needs.
Key Responsibilities
- Design, develop, and facilitate leadership, talent development, and learning programs in in-person, virtual, and self-directed formats.
- Consult with HR and business stakeholders to understand needs, recommend solutions, and align learning with segment and enterprise priorities.
- Manage small to mid-sized learning projects, including planning, timelines, communications, and coordination of resources.
- Use AI, digital tools, and new technologies to improve engagement, accessibility, and scalability of learning programs.
- Evaluate programs using data and feedback, summarize insights, and recommend improvements.
- Build strong stakeholder relationships through clear communication, expectation setting, and alignment with operational goals.
- Manage workload independently in a fast-paced environment, balancing problem-solving with hands-on delivery.
Required Qualifications
- Strong experience designing and facilitating leadership, talent development, and learning programs.
- Ability to apply AI, digital tools, and new technology to enhance learning solutions.
- Strong project management skills with the ability to manage multiple priorities, timelines, and stakeholders.
- Effective consulting, communication, influencing, and stakeholder management skills.
- Collaborative team player who can also work independently with minimal guidance.
- Ability to solve complex problems and communicate difficult or sensitive topics clearly.
- Excellent facilitation, presentation, and communication skills across different audiences and formats.
- Bachelor's degree or above in a relevant field.
- 8+ years of experience in learning and development, leadership development, organizational development, performance consulting, or a related field.
Preferred Qualifications
- Experience in learning, development, or talent management within a large, complex, or global organization, preferably in hospitality, travel, or entertainment.
- Knowledge of adult learning theory, instructional design, and blended learning approaches.
- Experience using learning or talent management systems and collaboration tools such as Microsoft 365 or SharePoint.
HKProfessional
Disclaimer
This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.
To learn more about Disney's guidelines on the use of AI for candidates, click here.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
關於香港迪士尼
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