GSM, Disney Youth Education Series (Temporary Assignment until 3rd Oct, 2026)

工作 ID 10140009 地點大嶼山, 香港 有意工作的公司 Hong Kong Disneyland Resort 日期已公佈 Jan. 12, 2026

申請

尊享福利

香港迪士尼樂園為我們的演藝人員提供多元化尊享福利。

前線工作交通津貼
The Disney Commuter Assistance Program helps Disney employees and cast members find commuter resources, options, and incentives.
前線工作膳食津貼
超時、清晨、深夜工作津貼
全職年終酌情獎金
員工尊享折扣優惠（樂園商品、餐飲、酒店住宿）
Discounts are available at select hotels, dining, merchandise and recreation locations.
迪士尼樂園免費入場
Complimentary theme park admission for full-time and part-time positions after two weeks of employment

"我很高興能夠在最奇妙的地方工作！"

商品銷售款待專員 Timmy

工作概要:

Reporting to Sales team leader and Operation team leader, to oversee the overall Youth Education Series (Y.E.S.) operations and overall performance of all the Y.E.S. team members including but not limited to Y.E.S. Representatives and Part-time facilitators, ensuring all programs are delivered and conducted in the most professional manner;
Utilize strategic and operational expertise in leadership to meet the Youth operations and achieve Youth business objectives and annual revenue goal;
Proactively support new Y.E.S. program development and production efforts in Y.E.S. business and coordinate the changes with related L.O.B. to expand program capacity and explore venues to support fast growing business demand;
To be the Team Leader of Y.E.S. and being the gatekeeper to monitor all the Y.E.S. bookings from pre-arrival materials preparation to on-day arrival logistic coordination, master list (share point) and generic e-mail account for YES Program, and oversee day-to-day Y.E.S. operations and program fulfillment on daily basis;
Responsible for hiring, new team members onboarding arrangement, program training, coaching from time to time and performance review with disciplinary action taken (if applicable) for all Y.E.S team members
Review, analysis, and make necessary approval for all Y.E.S. program booking requests according to program capacity, labor support, attractions and restaurants availability under different attendance bands;
Consistently review future programs demand and work closely with scheduling team to allocate resources to support Y.E.S. business and ensure adequate manpower on program support;
Leverage a strong service and business orientation with disciplined work ethic to inspire both Hong Kong Disneyland and our partners to exceed Guest expectations every day;
Must be comfortable engaging in difficult situations to resolve Guest concerns utilizing available resources with correctively action taken in timely manner to ensure all Guests concerns are follow through properly;
Take proactive approach in identifying operational and business opportunities with Hong Kong Disneyland and driving initiatives/solutions to completion.
As a highly-visible leader and mentor, model Disney Leadership competencies at all times and champion the Five Keys in daily operations.
Performs any other duties and responsibilities as assigned by both Sales and Operation leaders

Basic Qualifications

Bachelor’s degree or equivalent
At least 5 years' experience in hospitality sector or relevant industries with 2 years in supervisory level
Extensive knowledge of Disney Parks and Resorts Operations.
Demonstrated exceptional presentation including strong verbal and written communication skills (English, Cantonese & Mandarin preferred)
Proven track record of driving change, innovation, service excellence and sales fulfillment experience
Demonstrated effectiveness for strategic and critical thinking; ability to challenge the status quo
Good negotiation skills with ability to influence at all levels both internally and externally.
Strong interpersonal skills and strong sense of self-disciplinary, able to work independently with minimal supervision but collaboratively with cross functional peers
Proven ability to inspire and enthuse; growing team satisfaction, collectively and as individuals.
Team spirit with positive attitude, ability to motivate subordinates; Guest oriented as well as business oriented, patient, problem-solving mindset with strong safety and Guest service awareness
Willingness to work at different locations in the Resort area, including outdoor locations
Proficient in Microsoft Office including Word Processing, Excel and PowerPoint

申請

關於Hong Kong Disneyland Resort:

香港迪士尼樂園度假區為不同國籍及年齡的賓客呈獻難忘且獨一無二的迪士尼奇妙體驗。賓客可以在這個奇妙王國裡置身喜愛的迪士尼故事中，在八個不同園區可盡情探索，親身享受各種獨有的得獎遊樂設施及娛樂體驗。賓客更可入住華麗又舒適的迪士尼主題酒店，令旅程更加完美。香港迪士尼樂園全心投入服務香港社區，致力傳揚樂園的奇妙歡樂。樂園透過不同層面的社區服務，關愛社會上有需要人士和家庭，啓發兒童和青少年的創意，更推動環境保護及健康生活。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 HK International Theme Parks Limited，其所屬的業務部門是 Hong Kong Disneyland Resort。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至HKDL.Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求

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