Senior Manager, Partner Growth EMEA

工作 ID 10140417 地點倫敦, 英国 有意工作的公司 The Walt Disney Company (EMEA) 日期已公佈 Jan. 20, 2026

申請

工作概要:

About the Role & Team

Disney+ is The Walt Disney Company’s Direct-to-Consumer (DTC) video entertainment service, delivering world-class content from Disney, Pixar, Marvel, Star Wars, National Geographic and Star. Available across multiple platforms, Disney+ offers an easy-to-use experience for millions of customers globally.

Within EMEA, our partners are one of the most powerful channels for Disney+ growth. This role is pivotal in shaping how customers experience Disney+ through our partner ecosystem. By optimising the entire lifecycle for partner-acquired customers - from first awareness through activation, engagement, and retention - you will directly impact KPIs that matter most: activation rates, engagement levels, and customer lifetime value.

What You’ll Do

Lead Partner Lifecycle Growth: Set the direction for the full lifecycle for partner-acquired customers, delivering initiatives and creating frameworks that increase sign-ups, drive higher activation, improve content discovery, boost engagement, and extend lifetime value.
Drive Strategic Analysis & Insights: Use data, insights, and modelling to identify and evaluate growth opportunities. Translate complex data into clear narratives and actionable recommendations.
Influence Product & CX Improvements: Operate at the intersection of commercial and product/tech, collaborating with Product, VX, Technical Account Management, Merchandising, Partner Marketing, Legal, and global/local market teams to optimise partner-integrated experiences and deliver customer-first solutions.
Coordinate Cross-Functional Delivery: Ensure major partner lifecycle initiatives - such as new product feature launches, merchandising transformations, or high-impact marketing campaigns - are delivered on time, in scope, and with measurable KPI impact.
Executive-Level Engagement: Prepare and deliver well-structured presentations for DTC leadership, explaining complex situations clearly and simply.

Key Performance Indicators

Growth in Disney+ subscribers and revenues acquired through third-party partnerships.
Partner activation metrics (activation rates, time to activate).
Partner engagement metrics (weekly hours streamed, reduction in non-streamers).
Reduction in churn for partner-acquired customers.

Required Experience & Skills

Ability to analyse and optimise customer lifecycles to deliver better experiences and outcomes.
A self‑starter who thrives in a matrix organisation, effectively delivers through others, and is comfortable navigating ambiguity.
Experience in a DTC business improving customer experience and driving engagement.
Strong commercial and product/tech acumen, with experience bridging both areas.
Skilled in leveraging data and insights to identify opportunities and influence decision-making.
Competent in modelling and translating data into compelling business recommendations.
Proven success working cross-functionally to deliver complex initiatives in a fast-paced environment.
Familiarity with OTT, Pay TV, Telco, and partner ecosystems is a plus.
Highly organised, able to balance multiple priorities and maintain clarity under pressure.
Self-motivated and comfortable working independently with minimal supervision.
Strong communication skills, including proficiency in creating executive-ready presentations and memos using PowerPoint, Word, and Google Suite.

The Perks:

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Disney+ Subscription
Excellent parental and guardian leave
Employee Resource Groups – WOMEN@Disney, Disney MOSAIC, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

申請

關於The Walt Disney Company (EMEA):

Disney EMEA 旨在透過在 29 個國家的辦事處在 59 個市場營運的超過 6,000 名員工團隊在極其多樣化的多個國家推動增長、創新和品牌親和力。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company Limited，其所屬的業務部門是 The Walt Disney Company (EMEA)。

The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時，將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化，所有人的想法和決策都有助我們發展、創新、創造最好的故事，並與瞬息萬變的世界息息相關。

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