New Homes Sales Associate (Real Estate, Cotino™)

工作 ID 10125725 地點兰乔米拉, 加利福尼亚州, 美國 / 棕榈沙漠, 加利福尼亚州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Jul. 15, 2025

申請

工作概要:

We seek a highly organized and customer-focused Sales Associate to deliver an industry-leading experience for home buyers. This role will serve as a point of contact for purchasers from contract to closing, ensuring a seamless home-buying journey while introducing Club memberships.

As a licensed Assistant, the individual will provide administrative and customer support for a Sales Agent, contributing to licensed activities to ensure compliance with real estate regulations. This role requires exceptional communication, organizational, and problem-solving skills to engage with homebuyers, builders, sales teams, and other stakeholders.

Key Responsibilities:

Access to Property

Allow professionals to enter a property for inspection or repairs with the principal's permission.
Must be physically present during inspections but cannot use lockbox keys.

Arranging Appointments & Coordination

Host, schedule and arrange appointments for licensed real estate agents.
Coordinate home inspections, repairs, and third-party services as needed.
Arrange property visits, open houses, and meetings between clients and real estate professionals.
Order reports and services (e.g., pest control, appraisals, credit reports) under a licensee's direction.

Client Engagement & Communication

Serve as a point of contact for homebuyers, guiding them through purchasing while supporting real estate professionals.
Communicate with principals and service providers regarding transaction timelines and service completion.
Provide a seamless experience from contract signing to closing, ensuring all needs are met.
Offer a warm handoff to Onsite Community and Club team members.
Support buyers with licensed inquiries and direct them to the appropriate contacts.

Contacting & Lead Generation

Contact potential clients to gauge interest in broker services and refer them to agents.

Document Handling & Compliance

Prepare and complete documents under the supervision of real estate agent.
Deliver, pick up, and obtain signatures on transaction documents.
Cannot discuss the content or significance of documents with clients.
Check transaction documents for completeness; a licensed agent must determine final compliance.
Maintain a CRM system (e.g., Salesforce) to track buyer engagement and follow-ups.

Mortgage Loan Brokerage Support

Assist brokers in fulfilling mortgage obligations but cannot negotiate terms.
Provide written, factual loan information from broker-prepared materials.
Notify borrowers about missing information in applications.
Enter borrower information in loan applications or databases.
Contact lenders for loan status updates and relay information.

Customer Service & Problem-Solving

Provide exceptional guest service, mitigating challenges in the home-buying process.
Act as a liaison between buyers and builders to resolve concerns.
Support buyers with licensed inquiries and direct them to the appropriate contacts.

New Home Buyer Support

Ensure a seamless experience for new home buyers from contract to closing.
Act as a point of contact for new home buyers.
Deliver the highest level of guest service and mitigate traditional real estate buying pain points.
Engage builders/developers on behalf of the home buyer to resolve the item.
Direct new home buyers to the proper contacts throughout the sales journey.
Introduce the homeowner to a design center consultant.
Present Club memberships to new home buyers.
Warm transition and handoff to the Onsite Community and Club cast members.

Qualifications & Skills:

3+ years of real estate experience or equivalent customer service/hospitality experience.
Valid CA real estate license
Exceptional interpersonal and communication skills, both written and verbal.
Ability to collaborate with multiple stakeholders and work in a dynamic, fast-paced environment.
Strong organizational skills with the ability to prioritize and manage multiple tasks.
Proficiency in Microsoft 365 tools, CRM platforms (e.g., Salesforce), and other technology tools.
Ability to maintain confidentiality and uphold brand integrity.
Experience in problem-solving, conflict resolution, and customer engagement.
A valid Driver's License.

Education:

Undergraduate degree or equivalent experience preferred.

Our Benefits:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

#DXMedia

#LI-AH3

The hiring range for this position in California is $28.00 - $30.80 per hour. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Storyliving by Disney Realty, Inc.，其所屬的業務部門是 Disney Experiences。

Storyliving by Disney Realty, Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

遇到技術問題？查看常見問題以尋求協助。