DSQ Coordinator
工作概要:
Basic Purpose and Objective of Position:
The DSQ (Design Service and Show Quality Controle) Coordinator is responsible for providing facilitation, guidance and support to ensure that Disney’s high level of Show Quality is maintained. Through Brand Stewardship, this role is critical to creating and maintaining excellent guest experiences through cooperative partnerships with Walt Disney Imagineering (WDI), Walt Disney Attractions Japan (WDAJ) LOBs and Oriental Land Company (OLC), owner and operator of Tokyo Disney Resort.
The DSQ Coordinator is directly responsible for schedule and scope of DSQ projects and reviews by ensuring streamlined communication and collaboration from ideation through implementation. The Coordinator is responsible for schedule and phase tracking, managing all internal/external communication, documentation, product deliverables, overseeing milestone reviews, and production approval support.
This position provides integration and facilitation to the disciplines that support the Design Service projects and SQS Program. The Coordinator must consistently maintain a broad perspective across all disciplines in order to ensure that all elements that make up the show experience continuously delivers the original design intent and looks for opportunities and innovative ways to improve the show.
The position will be a contract position with possibility for renewal.
Principal Accountabilities:
- Responsible for schedule and scope of DSQ projects and reviews from ideation through implementation.
- Demonstrates Disney Knowledge and an understanding of Disney process, shares Global DSQ initiatives, best practices and lessons learned.
- Ensures that WDAJ LOBs and OLC understand the process and intent of original design including Show Awareness.
- Consistently maintains a broad perspective across all disciplines in order to ensure that all elements that make up the show experience continuously delivers the original design intent.
- Oversees creating and maintaining excellent guest experiences through cooperative partnerships with WDI Glendale, Global DSQ Office, WDAJ LOBs and OLC.
- Provides small to mid-size maintenance project support, clearly communicates feedback on improving reliability, safer accessibility and maintaining show readiness.
- Responsible for schedule and phase tracking, managing all internal/external communication, documentation, product deliverables, overseeing milestone reviews, and production approval support for the DSQ project.
- Provides integration and facilitation to the disciplines that support the SQS Program.
- Ensures that proper production records and photo documentation is secured and turned over for maintaining Disney Show Quality.
- Understands the show quality conditions of Parks and Resorts
- Initiates and plans the necessary Resort SQS WDI SME (Subject Matter Expert) business trip plans.
- Evaluates and provides suitable inputs for SQS review programs, including SME business trip agendas, rehab completion checks and attraction show reviews.
Preferred Qualifications:
- Excellence in managing relationships with external partners, collaboration and interpersonal skills
- Strong sense of ownership, flexibility and integrity
- High level of motivation, strong self-starter and strong problem–solving ability in a fast-paced environment
- Excellent Bi-lingual (Japanese/English) written and verbal communication skills
- Organized, thorough and detail oriented; ability to prioritize
- Ability to negotiate and coordinate through conflict and problem-solve issues to resolution
- Ability to coordinate multiple disciplines and understand how they interrelate
- Proven ability to organize and communicate project development process and documentation
- Ability to take direction, adapt to change, establish relationships, and work in a team environment
Preferred Experience:
- Theme Park or Hospitality design coordination/management experience, design firm management/coordination or similar.
- Experience with multiple disciplines, and multiple internal and external business units.
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Walt Disney Imagineering Japan Limited,其所屬的業務部門是 Disney Experiences。
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