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Manager, Technology, Disney Store Japan

Job ID 10146495 Location Minato-ku, Japan Business Disney Experiences Date posted Mar. 24, 2026
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Job Summary:

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognized by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration, results in an inclusive employee experience characterized by continuous learning, development and achievement.

In today’s business, Tech & Digital is critical element for the success of any business.

Direct-To-Consumer Retail (DTCR) Tech & Digital division is the core team in DTCR organization to drive Digitalization (DX) of our Retail business, including Disney Stores and Disneystore.jp(eCom). Tech&Digital Team covers all systems in the manufacturing and retail format (SPA).

We’re working closely with business leaders from each division – Retail Store (Disney Stores), eCom (shopDisney), Logistics, Marketing, Merchandising and others.

Our activities are including eCom platform enhancement, Retail Store digitalization, Mobile Apps, Store staffs’ App and other variety of Retail Tech activities.

We expect the candidate being a core member of driving the DX activities in those activities.

  • Online system operation management and development project management
    • Driving new service and function launch initiatives
    • Work closely with Business leaders to clarify requirements
    • Solution the business requirements from Tech aspect
    • Collaborate with a development partner for the service launch
    • Lead & manage service launch activities (as Project Manager)– Technical design, development, test, operation design and launch
  • Manage and enhance existing services
    • Understand and collaborate with not only online systems but also peripheral systems
    • Work closely with Business leaders and support their business operation
    • Clarify and lead enhancement activities, if required
    • Explaining and negotiating with overseas teams
    • Work with overseas teams to assess security, compliance, etc.
  • Lead and manage team members
    • Align with Sr.Manager and work closely with Business Leaders, define priority of necessary technology solution to drive DX across Consumer Products division
    • Responsible for IT governance and enhance Disney’s IT capability
  • Manage team members tasks and schedules
  • Technical assistances and advice

Additional Information
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC (Japan) Ltd., which is part of a business we call Disney Experiences.

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Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location APAC

For over 70 years, The Walt Disney Company has been entertaining consumers in Asia Pacific – and enriching people’s lives. Today’s consumer can discover new branded experiences in many ways and in many markets across the APAC region.

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