Job Requirements

Department Description:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

Team Description:

The Product Manager drives discovery, requirements, and delivery for strategic workforce and operational technology initiatives while maintaining prioritized backlogs for existing Crew Technology platforms. This role translates complex business needs into clear product direction and delivery-ready work in partnership with Business, Operations, HR, Labor, Finance, Technology, and Engineering teams.

**This is an estimated 30-month Project Hire position, with no guarantee of permanent placement.**

What You’ll Do:

Discovery & Product Definition 

• Lead discovery, process reviews, and requirements sessions to define business needs, user outcomes, and success measures. 
• Translate findings into product scope, requirements, recommendations, and solution options. 
• Support vendor evaluations, RFP activities, and solution selection as needed. 

Backlog & Requirements 

• Own and prioritize backlogs for assigned projects, platform enhancements, and sustainment work. 
• Develop clear user stories, acceptance criteria, business rules, assumptions, and functional requirements. 
• Lead refinement with Engineering and Business Analysis partners and maintain alignment across the Crew Technology ecosystem. 

Delivery Execution 

• Drive assigned initiatives from discovery through launch and stabilization. 
• Coordinate Product, Engineering, Quality Engineering, Architecture, Project Management, and Business activities. 
• Manage scope, risks, dependencies, decisions, testing, release readiness, cutover, and hyper-care within assigned authority. 

Stakeholder Partnership & Adoption 

• Manage working relationships across business, operations, technology, and vendor teams. 
• Communicate priorities, status, risks, tradeoffs, and business impacts clearly. 
• Support adoption, training readiness, change activities, and release communications. 

Product Evolution 

• Identify opportunities to simplify processes, improve user experience, increase automation, and strengthen platform scalability. 
• Contribute to product strategy and roadmap planning within assigned scope. 
• Use data and AI-enabled tools, where appropriate, to improve product decisions and delivery efficiency. 

Required Qualifications & Skills:

• 3+ years of experience in Product Management, Business Analysis, Technology Consulting, Project Delivery, or a related field. 
• Experience delivering technology solutions in cross-functional, matrixed environments. 
• Strong discovery, requirements, user story, acceptance criteria, and backlog management skills. 
• Experience facilitating business and technical stakeholder discussions. 
• Strong analytical, organizational, communication, and problem-solving skills. 
• Experience working with Agile software development teams. 

Preferred Qualifications:

• Experience with workforce management, labor, HR, scheduling, compliance, payroll, travel, or DCL operational systems. 
• Experience with RFPs, vendor evaluations, solution selection, or business case development. 
• Experience balancing project delivery with product enhancement and sustainment backlogs. 
• Experience supporting complex systems, integrations, or distributed operational users. 

Required Education:

• Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronic Engineering, or comparable field of sturdy, and/or equivalent work experience 

PAY TRANSPARENCY

The hiring range for this position in Orlando, FL is $113,500.00 - $152,200per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

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Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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