Sales Coordinator-Cotino, Storyliving by Disney
Job Summary:
Disney Signature Experiences champions new business development projects and growth initiatives, diversifying the Disney Parks, Experiences, & Products portfolio. Storyliving by Disney™ was launched in 2022, and Cotino™, a Storyliving by Disney™ community, will be built in the heart of the Greater Palm Springs area.
This is a full-time, hourly non-exempt position and reports to the Sales Operations Manager. This position is based in Rancho Mirage, CA. Relocation assistance will not be offered for this opportunity.
A Sales Coordinator for Storyliving by Disney™, Cotino™ is an integral part of the sales value chain. You will play a crucial role in the day-to-day operations of the sales process.
You Will:
Perform general administrative duties including, but not limited to, managing a high volume of calls, greeting visitors and guests, distribution of leads as well as routing inbound sales inquiries to the appropriate associates.
Track office supplies and keep an updated inventory list. Order and distribute supplies as they’re received.
Maintain a safe and clean professional work environment for all employees & guests. Clean and restock the breakroom, showroom, Model Homes, and conference rooms throughout the day.
Greet and escort guests at the sales center or model homes. Assist with registering guests at the reception area and assist with initial Sales Agent and Experience Advisor introductions.
Coordinate transportation services while transporting guests from the sales center to home models, Artisan Club, Cotino Bay, Town Center, and other points of interest within Cotino.
Maintain sales model tour log and advise security partners of any issues or concerns.
Keep the leadership team and partners informed of operational or guest concerns.
Complete opening and closing checklists for Sales Studio and model all homes as well as print & make copies, file documents, stock model homes with sales collateral, etc.
Hand out pre-printed information to visitors
Comfortably communicating to visitors’ general features and benefits of living at Cotino, Disney’s role at Cotino, and general information regarding the community and Builders while deferring detailed questions to Sales Associates.
You Will Have:
Two (2) years of administrative assistant, front desk, or office environment experience in managing a high call volume, demonstrating exceptional phone etiquette and efficiency in handling customer inquiries.
Valid California Driver’s License with a clean driving record.
Outstanding verbal and written customer service skills.
Ability to partner optimally and influence to reach efficient solutions.
Gregarious and dynamic personality.
Good judgment and experience handling confidential information.
Comfortability driving an extended passenger van to escort potential Cotino Residents from Sales Center to Models and lots.
Proficiency in Microsoft Office.
Availability to work weekends, variable shifts, and holidays.
Shown problem-solving and decision-making skills.
Effective organization and time-management skills to prioritize and complete tasks on time with strong attention to detail.
Ability to lift 20 pounds and stand for extended periods of time.
Adaptable and thrive in a dynamic, emerging business environment where fast-paced changes and working in gray areas are integral.
Preferred Qualifications:
General knowledge of real estate and new home sales practices and principles is strongly desired.
Experience working with a luxury or high end product line
Proficiency in Salesforce or other CRM experience.
Required Education:
High School diploma or equivalent
Benefits and Perks:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Disney cultivates a culture where ideas and decisions from all people help us grow, create the best stories, and be relevant in a changing world.
The pay rate for this role in Rancho Mirage, CA is $26.50-$29.15 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Storyliving by Disney Realty, Inc., which is part of a business we call Disney Experiences.
Storyliving by Disney Realty, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
Hiring Process
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Explore this Location Rancho Mirage, CA
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