Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams.

Role Overview

We are looking for a Product Manager to collaborate with multiple business end-users, third-party vendor, software engineering team members, and other Product professionals. The Product Manager will spend their time on the custom development for features SaaS application with the Disney Music Group (DMG) technological eco-system. This role will work to refine designs, properly scope, and document epic/feature/user stories in an Agile working environment, as well as work with our SaaS vendors to present findings, and work with team members and stakeholders towards solutions.

Responsibilities:

• Serve as a Product Manager for the Repertoire Management product team delivering products that solve problems through web interfaces to deliver a new, innovative integrated service to our business users.
• Facilitate requirement sessions with stakeholders, properly prioritize features and creates comprehensive requirements for delivery team.
• Drive consensus among stakeholders with conflicting needs.
• Document epics, features, and user stories with detailed acceptance criteria.
• Use Agile best practices, as well as pragmatic ingenuity, to build requirements and stories with the primary goal of consistent incremental delivery of MVP and multi-phased product solutions.
• Work with multiple stakeholders – engineers, other product owners to create, iterate, maintain and communicate product roadmaps.
• Collaborate and coordinate across the music portfolio of products to drive and solve any dependencies (inter or intra)
• Lead user-acceptance testing for the Product Team and guide select business users during their turn of user-acceptance testing.

Basic Qualifications

• Bachelor’s degree or equivalent experience required
• 5+ years of experience
• Effective Communication - including extensive experience w/ application end users
• Ability to solve problems - identifying multiple relevant scenarios
• Critical thinking & analytical thinking
• Process modeling knowledge (+ documentation)

Preferred Qualifications

• Over 5 years of experience in Product Management
• Knowledge of phases of product development – concept, design, development, QA and UAT
• Must be an expert in use case analysis, workflows and process mapping
• Excellent communication skills and great listener
• Solid technical background in modern database and system architecture
• Working understanding of Agile and Kanban methodologies
• Entertainment domain and enterprise architecture experience are a plus
• Strong documentation skills (i.e. Word, Excel, PPT, Visio, Google Suite, LucidChart, etc.)
• SQL skills is a plus
• Master’s degree in Information Management, Computer Science, Business Administration or related fields
• Experience working with various SMEs across various workflows
• Experience working with SaaS vendors
• Experience with Jira, Confluence or similar work management tool is a plus
• Experience in Visualization tools (e.g. Tableau) is a plus

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