Senior Solutions Engineer - Compliance

ジョブID 10131434 勤務地を選択 サンタモニカ, カリフォルニア州, アメリカ合衆国 企業名 Disney Entertainment and ESPN Product & Technology 掲載日 Oct. 19, 2025

今すぐ応募

仕事内容:

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

As an Ad Platform Technical Operations Senior Solutions Engineer supporting the Ad Platforms technology team at Disney, you are a part of a high-performing team redefining TV advertising. We’re seeking an ambitious Senior Solutions Engineer who will be responsible for owning day-to-day technical operations for ad policy compliance and auditing at DEET. Our successful candidate enjoys solving complex and technical problems, is an innately investigative thinker, works with a sense of urgency, has experience with critical service operations, and strives to provide a high standard of customer satisfaction in high-volume, production environments.

In this role, you will ensure that all marketplace activities meet Disney’s compliance standards and regulatory expectations. You will also be responsible for developing and implementing compliance protocols for new automation audit processes, helping to scale and streamline policy enforcement across platforms. The team is fast-moving and requires you to translate technology solutions into business impact, while efficiently working with developers, sales, product, and operations. For this particular role, you should be well-versed in ad technology and distributed systems and comfortable getting into the details of operational mechanics. You will be accountable for the monitoring and health of the Compliance team.

What You’ll Do

Establish robust monitoring dashboards and alerting systems for production services, with particular emphasis on ad policy enforcement and data governance workflows. Maintain preparedness to analyze and investigate any instances of ad policy or compliance violations.
Triage, respond to, and de-escalate inbound escalations (tickets) related to ad policy violations, data integrity issues, and governance exceptions. Maintain a high standard of professionalism and client satisfaction while resolving sensitive compliance matters.
Develop strong partnerships with sales, support, engineering, product management, and analytics leaders to align ad policy enforcement strategies and data governance objectives with broader channel goals—ensuring consistent compliance across all touchpoints.
Maintain detailed support documentation for internal and external stakeholders that outlines ad policy protocols, data governance standards, and audit procedures.
Identify trends and proactively address recurring compliance gaps.
Contribute to the development of best practices, team processes, and peer training focused on scalable ad policy enforcement, automation of audit workflows, and governance maturity across platforms.
Be a team player, championing a culture of accountability, precision, and continuous improvement in ad policy compliance and auditing operations.

Who You Are

You’re a clear and confident communicator with a strong grasp of advertising technology—ideally with a focus in video platforms and policy enforcement. You bring a proactive mindset and thrive in both independent and collaborative environments, always demonstrating a “do what it takes” attitude to drive results.
You excel under pressure, thinking quickly and adapting seamlessly to change in fast-paced, high-growth environments. Your experience includes shipping multiple products in agile software development cycles, with a keen eye for operational excellence and compliance integrity.
Your written and verbal communication skills are impeccable, matched by your ability to manage time and priorities with precision. You’re highly analytical and passionate about using data to answer complex questions, uncover trends, and inform governance strategies.
Above all, you’re energized by the opportunity to contribute to a magical and innovative company, where your leadership and technical expertise can shape the future of ad policy.

Basic Qualifications

Bachelor’s degree in Information Technology, Computer Science, Mathematics, Business, or a related discipline.
5+ years of experience in ad technology, operations, support, or incident management.
Deep expertise in ad policy principles, enforcement frameworks, and industry best practices, with a strong foundation in compliance. Familiarity with global privacy regulations such as GDPR, CCPA, and COPPA are essential to ensure responsible data handling and policy adherence across advertising platforms.
Fluency in SQL with advanced query capabilities. Extensive experience with AWS Athena, DynamoDB, MySQL, Snowflake, or Hive, including performance tuning and data architecture.
Extensive working knowledge of ad trafficking workflows in an enterprise Ad Server like Google Ad Manager, Freewheel, or similar systems, including complex troubleshooting and optimization.
Proven experience managing and optimizing a support ticket queue in JIRA, Zendesk, or similar systems, with a focus on process improvement and team efficiency.
Expert working knowledge of monitoring platforms (Cloudwatch, Datadog, Pagerduty, or similar platforms), including alert configuration, dashboard creation, and incident response automation.

The hiring range for this position in California is $129,300 to $173,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

今すぐ応募

Disney Entertainment and ESPN Product & Technologyについて:

Disney Entertainment and ESPN Product & Technologyでは、イマジネーションとイノベーションを融合することで、世界中で最も愛されているストーリーや製品をお客様が体験し、それらと触れ合う方法を新たな視点で再考しています。私たちの業務は多岐にわたり、極めて洗練されています。私たちは、すばらしい体験を創造し、メディアの未来を変革すると同時に、世界中の人々と、彼らが愛するストーリーやスポーツとのつながりを深めることができる製品やプラットフォームを構築しています。

世界クラスのテクノロジーと比類のないクリエイティビティを結びつけるDisneyの能力が、私たちをユニークな存在にしています。それは私たちの過去、現在、そして未来の核心にあるものです。私たちはストーリーテラーであると同時にイノベーターでもあり、クリエイターであると同時にビルダーでもあり、エンターテイナーであると同時にエンジニアでもあります。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはDisney Streaming Technology LLCという事業部門の一つであるDisney Entertainment and ESPN Product & Technologyでのお仕事です。

Disney Streaming Technology LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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