Sr. Technical Account Manager

ジョブID 10126443 勤務地を選択 ニューヨーク, ニューヨーク州, アメリカ合衆国 企業名 Disney Direct to Consumer 掲載日 Aug. 07, 2025

今すぐ応募

仕事内容:

Disney’s Direct to Consumer (DTC) team oversees the Hulu and Disney+ streaming businesses within the Disney Entertainment division, helping to bring The Walt Disney Company’s best-in-class storytelling to fans and families everywhere.

Disney’s Technical Account Management (TAM) team within the Direct-to-Consumer (DTC) organization is composed of industry thought leaders and innovators collaborating with partners across Disney+, ESPN+, and Hulu. We serve as strategic allies, fostering strong, collaborative relationships that support Disney’s streaming product and technology initiatives worldwide. Our partnerships span leading mobile platforms, connected devices, consumer electronics, telecom operators (wireless, pay-tv, MVPDs), and a broad range of distribution channels, driving the success of Disney’s streaming services on a global scale.

What You Will Do

Reporting to the Director, Technical Account Management, we are seeking a Sr. Technical Account Manager (TAM) to join our team. The Sr. TAM oversees all technical aspects of Disney’s partnerships with distributors, collaborating closely with business development teams to onboard partners, promote product offerings, and develop platform features aligned with strategic distribution goals.

This role serves as a nexus between business, product, and technology, responsible for managing and cultivating technical relationships with Disney’s internal teams and external partners. The Sr. TAM serves as the primary liaison and main point of contact for distribution partners, leading integration efforts, conducting technical due diligence on new platforms, and shaping future roadmaps.

Given its broad regional and global scope, this role demands exceptional collaboration across multiple time zones with both partners and internal teams. The ideal candidate will be adept at working effectively with geographically dispersed groups and be open to occasional domestic and international travel. The primary focus will be on supporting regional TV (MVPD) and operator partners, including telco, broadband, and mobile service providers, ensuring strong partnerships and successful outcomes.

The ideal candidate will possess a deep passion for digital media and video streaming solutions, extensive experience leading complex cross-functional technology integrations, and familiarity with application development across diverse platforms. Equally important is a proven track record of building strong, positive relationships with external third parties and internal stakeholders—including product, technology, business, and executive leadership at Disney.

Responsibilities

Assist the TAM Director in managing daily relationships with third-party partners, ensuring the successful delivery of integrations and platform deployments.
Cultivate strong, positive relationships with global distribution partners to identify new capabilities, features, and requirements, providing actionable recommendations to internal business, product, and technology teams.
Effectively advocate for Disney’s DTC product and technology interests, educating partners and influencing their strategies.
Lead the identification of technical requirements and oversee integrations with key third-party distribution partners to ensure alignment with overall business objectives.
Collaborate with internal product and technology teams to identify challenges, blockers, and issues requiring resolution with third-party partners.
Work closely with legal, sales, and business development teams to facilitate distribution deals that advance Disney’s product, technology, and strategic goals.

Required Qualifications & Skills

Minimum of 5 years of experience in a technical account management or product management role.
Extensive experience leading complex end-to-end technology integrations for digital media and streaming video solutions, including live and VOD platforms.
In-depth knowledge of live and VOD streaming technology for OTT and Direct-to-Consumer services.
Strong understanding of streaming media consumer electronics (CE) devices and platforms such as web, mobile, connected devices, living room devices, and set-top boxes.
Proven track record working with third-party CE partners, middleware providers, SoC manufacturers, OEMs, and platform distribution partners.
Experience with video streaming technologies, including playback, encoding, packaging, DRM, CDN, and related systems.
Exceptional customer relationship and account management skills, with the ability to influence and advocate for Disney’s product and technology initiatives, while uncovering and evaluating implementation requirements for internal teams.
Excellent verbal, written, and interpersonal communication skills, capable of distilling complex technical concepts into clear business impacts and vice versa.
Strong attention to detail and analytical skills, with the ability to investigate challenging issues, develop solutions, and deliver strategic recommendations to product, technology, business, and executive stakeholders.
Skilled in identifying core business objectives and technical needs to drive successful launches and ongoing support for each distribution partner.
Willingness and ability to travel domestically and internationally if required.

Preferred Qualifications & Skills

Experience working with or alongside regional or local MVPDs, Pay TV/IPTV providers, or telecom companies is highly preferred.
Familiarity with Google Suite (Sheets, Slides, Docs, etc.) is a plus.

Required Education

Bachelor’s degree in engineering, computer science, or equivalent years of technical experience in product management, media, video streaming, or a related field.

Additional Information

This role is based out of the New York office Mondays through Thursdays with remote work permitted on Fridays.

The hiring range for this position in NY is $132,500.00 to $177,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

今すぐ応募

Disney Direct to Consumerについて:

Disney’s Direct to Consumerチームは、Disney Entertainment内のHuluとDisney+のストリーミング事業を統括し、The Walt Disney Companyのクラス最高のストーリーテリングを世界中のファンや家族に届けています。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはDisney Streaming Services LLCという事業部門の一つであるDisney Direct to Consumerでのお仕事です。

Disney Streaming Services LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

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