Senior Program Manager, VX PMO

ジョブID 10127189 勤務地を選択 グレンデール, カリフォルニア州, アメリカ合衆国 企業名 Disney Direct to Consumer 掲載日 Aug. 07, 2025

今すぐ応募

仕事内容:

Disney Direct to Consumer (DTC) includes premium streaming services with Hulu, a premium streaming service that offers premium originals, current season TV, a massive library of hit series and movies, and live television and Disney+ is the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for hardworking team-players to join the Viewer Experience team, who will thrive upon the legacy of Disney, and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer (DTC) experience through strategic hard work and determination.

Job Summary:

The DTC Viewer Experience (DTC-VX) team is seeking a Lead Program Manager to drive the execution of complex initiatives and work closely with key stakeholders to improve the support experience for customers and agents across multiple brands and geographies. You will be responsible for the program management of our direct-to-consumer initiatives, as well as ongoing business strategic initiatives. The ideal candidate possesses an ability to work independently while navigating through ambiguity and complexity, is a strong leader with a proven record of discernment and stakeholder communication and operates at all levels by being hands-on and staying close to the details. If you enjoy working in a customer-first environment and seek to resolve exciting problems, come join us!

This position is located on-site in Glendale, CA or Santa Monica, CA

What You’ll Do:

Lead technical and non-technical strategic initiatives and tactical programs requiring complex cross-functional collaboration, working directly with our leadership team and others across the business to ensure adequate resourcing, role clarity, and appropriate reporting/visibility to meet desired business outcomes
Create comprehensive program plans to ensure stakeholder alignment, track progress, adjust timelines as necessary, make informed decisions, and identify and resolve issues to achieve overall success
Act as a liaison between multiple internal and external stakeholders in various locations globally – ensuring consistent communication between all lines of business to gain project and program success
Identify, assess and mitigate risks, provide critical issue management, anticipate and make trade-offs stabilizing the business needs versus constraints
Understand and articulate how initiatives contribute to overall strategic priorities while supporting communications and change management across the business
Identify opportunities for process improvements and implement best practices to enhance program efficiency and effectiveness
Mentor & help lead other programs managers through sharing best practices & helping to collaborate on process improvements

What to Bring:

Bachelor’s Degree or equivalent experience in a related field
5+ years of experience driving complex cross-functional programs from ideation through launch, involving coordination among internal and external stakeholders globally
Demonstrated experience in a lead role, well organized, able to coordinate multiple workstreams, effectively manage your time, and be a strong leader who can adapt rapidly to new developments and changing priorities
Strong executive presence and maturity to confidently represent program status, risks, and issues to executive-level stakeholders.
Proven experience leading large-scale business and technology transformation initiatives
Aptitude for technology and program management lifecycle processes while understanding how products are developed and the ability to work with product managers to distill complex systems and processes into simple written and verbal communications
Experience with Direct-to-Consumer (DTC) products, Software as a Service (SaaS), and Contact Center as a Service (CCaaS)
Software/technology company experience (e.g., Salesforce, NICE CXone)
Detail-oriented and able to understand the bigger picture by using your analytical and technical expertise and problem-solving abilities to identify and manage blocking issues
Strong presentation and documentation skills, with proficiency in Google Suite, PowerPoint, Word, Excel, Jira, Airtable, Teams, and Confluence
Ability to work independently and in a team environment with guidance in only the most complex situations

Preferred Qualifications:

MBA or equivalent
Experience in dealing with legal entities & information security teams
Technical proficiency demonstrated technical writing background (e.g., requirements, use cases), or similar expertise
Professional Program Management certifications
Scrum Master Certification

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

The hiring range for this position in Glendale, CA is $113,800.00 to $152,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

今すぐ応募

Disney Direct to Consumerについて:

Disney’s Direct to Consumerチームは、Disney Entertainment内のHuluとDisney+のストリーミング事業を統括し、The Walt Disney Companyのクラス最高のストーリーテリングを世界中のファンや家族に届けています。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはHulu, LLCという事業部門の一つであるDisney Direct to Consumerでのお仕事です。

Hulu, LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

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