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Supervisor, DTC Content Fulfilment

N.º de ID da vaga 10148070 Local Londres, Reino Unido Empresa Disney Entertainment and ESPN Product & Technology Data de publicação May 26, 2026
Candidate-se agora mesmo!

Descrição do cargo:

About the Role & Team 

Working within a dedicated team, the AMP Supervisor is responsible for the delivery of high‑quality, value‑for‑money TV and Feature Art & Metadata assets to Disney’s Direct‑to‑Consumer (DTC) platforms. The role focuses on the end‑to‑end operational management of legal approvals, creation, and servicing of Art & Metadata materials in line with Disney’s requirements and standards.

Partnering closely with global internal teams and external vendors, the AMP Supervisor must be able to effectively multi‑task and remain calm under pressure, reflecting the high‑profile nature of the content and the volume of work managed. The role also has responsibility for supporting and coaching AMP Coordinators, acting as the first point of contact for day‑to‑day tasks, guidance, and queries, while ensuring strong customer focus, clear communication, creative thinking and collaborative ways of working.

This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home. 

 

Values 

You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day. 

 

What You Will Do

Artwork and Metadata Management

  • Oversee the creation and delivery of artwork and metadata to the Disney+ platform.
  • Help maintain, design, and establish workflows for the delivery of artwork and metadata for Disney+ Originals, acquisitions, library content, and week‑to‑week titles.
  • Be responsible for ingesting assets into Disney+, including live artwork and metadata refreshes via AMP.
  • Partner with vendors and teams across EMEA, CEE, and MENA to oversee localisation and delivery of assets into Disney systems.
  • Conduct artwork QC reviews and manage feedback for artwork assets, ensuring high quality deliverables.
  • Supervise the verification and fulfilment of artwork and metadata orders within Disney ordering systems.
  • Resolve artwork and metadata delivery challenges, including asset correction and remediation.
  • Be responsible for liaising with the US IP legal team, legally clearing local main titles for use in local territories.
  • Provides first point of contact for AMP Coordinators to provide support and advice as needed

Other General Activities

  • Provides coverage and support for other AMP Supervisors and the AMP Manager as needed
  • Attend and contribute to team; departmental, vendor and Content Operations meetings.
  • Coordinate representation of team within broader Company meetings as required.
  • Work effectively with departmental colleagues and cross-functionally with other members of studio operations.
  • Work with TWDC Accounts Payable to resolve Vendor billing issues.
  • Develop and maintain strong working relationships with internal and external parties.
  • Maintain a strong awareness of technical developments in the digital media space.
  • Adhere to defined Content Operations business processes, taking opportunities to improve.
  • Drive to continually develop knowledge of the product slate, media types and the territories, including customers & market dynamics.
  • Provide training for colleagues as required.
  • Ensure other Departments are familiar with our role, and how to access relevant information.
  • Participate in systems testing and contribute suggestions for workflow and systems improvement.
  • Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.

Areas of Accountability

Accountable to DTC AMP Manager  

Experience and Professional Qualifications Required

  • Working knowledge of supply chain process
  • Experience of delivering/packaging content to non-linear distribution
  • Working knowledge of Adobe Suite, Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable
  • Basic knowledge of .xml
  • Project coordination skills
  • Excellent organizational and multi-tasking skills
  • Critical thinking and problem-solving skills
  • Excellent time management
  • Ability to work effectively in a team setting
  • Ability to work well under tight deadlines

Competencies Required

  • Stays current on business issues, industry trends, and technological advances
  • Interacts well with people who have different backgrounds and work styles
  • Excellent communication and interpersonal skills.
  • Listens and asks questions to ensure understanding.
  • Conveys relevant information in a candid and timely manner
  • Uses technology to facilitate better results
  • Keeps commitments
  • Ability to prioritise
  • Demonstrates flexibility in response to changes
  • Remains productive despite uncertainty
  • Earns the trust and respect of colleagues, partners and customers
  • Treats others with respect
  • Supports productivity and morale of the team

Candidate-se agora mesmo!

Sobre o Disney Entertainment and ESPN Product & Technology:

Na Disney Entertainment and ESPN Product & Technology, estamos combinando imaginação e inovação para reimaginar as maneiras como as pessoas experimentam e se envolvem com as histórias e produtos mais adorados do mundo. Nosso trabalho é amplo e profundamente sofisticado. Criamos experiências incríveis, transformamos o futuro da mídia e criamos produtos e plataformas que permitem a conexão entre pessoas em todos os lugares e as histórias e esportes que elas amam.

A capacidade da Disney de unir tecnologia de nível mundial com criatividade exclusiva nos torna únicos. Ela está no centro do nosso passado, presente e futuro. Somos contadores de histórias e inovadores. Criadores e construtores. Animadores e engenheiros.

Sobre The Walt Disney Company:

A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.

Esta vaga é oferecida junto à The Walt Disney Company Limited, que é parte de um segmento de negócios que chamamos de Disney Entertainment and ESPN Product & Technology.

The Walt Disney Company Limited é um empregador de oportunidades iguais. Os candidatos receberão consideração para emprego independente de idade, raça, cor, religião ou crença, sexo, nacionalidade, origem étnica ou nacional, orientação sexual, reatribuição de gênero, estado civil ou união estável, deficiência ou gravidez, ou maternidade. A Disney promove uma cultura de negócios em que ideias e decisões de todas as pessoas nos ajudam a crescer, inovar, criar as melhores histórias e ser relevantes em um mundo de rápidas mudanças.

Está tendo problemas técnicos? Consulte as perguntas frequentes para obter ajuda.

Processo de contratação

  • Onde começa a sua história?

    Explore o Disney Careers e o blog Life at Disney para saber mais sobre todas as oportunidades incríveis que esperam ser descobertas na The Walt Disney Company.

  • Seja parte da história

    Há muitas marcas e empresas diferentes a serem exploradas. Depois de encontrar a oportunidade certa para você, dê o próximo passo preenchendo sua candidatura.

  • O próximo capítulo

    Depois de se candidatar, você receberá um e-mail permitindo que acesse o painel do candidato. Crie seu login e lembre-se de verificar seu painel com frequência para ver o progresso de sua candidatura.

Conheça este local EMEA

A Disney EMEA tem como objetivo impulsionar o crescimento, a inovação e a afinidade da marca em um conjunto extremamente diversificado de países. Para isso, ela conta com uma equipe de mais de 6 mil funcionários, opera em 59 mercados e mantém escritórios em 29 países.

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custom_fields.IndustryCustomField-Disney-Entertainment-and-ESPN-Product-&-Technology custom_fields.ExternalReferenceCode-10148070

campaign-__L10N__:English hours_per_week-Permanent industry-Disney-Entertainment-and-ESPN-Product-&-Technology job_level-Profissional job_status-Content-Digital-Operations job_type-Regular salary_relocation-Content-Operations-(Jack-Peter-Mount)-(51075313) multivaluefield2-Disney-Entertainment-and-ESPN-Product-&-Technology-Disney-Entertainment-and-ESPN-Product-&-Technology custom_fields.test-valuetest custom_fields.WDJobs-Yes custom_fields.Country-Disney_WD_English_Test custom_fields.test123-test123 custom_fields.FlexType-Não custom_fields.TimeType-Período-integral custom_fields.Campaign2-Creative custom_fields.FeedOrgID-WD-English custom_fields.ContactFax-The-Walt-Disney-Company-Limited custom_fields.FilterFlag-No custom_fields.Jobcountry-United-Kingdom custom_fields.RemoteType-Primarily-On-Site-/-Occasionally-from-Home custom_fields.FullAddress-3-Queen-Caroline-Street&#xa;London&#xa;London&#xa;W6-9PE&#xa;United-Kingdom custom_fields.DisneyRegion-EMEA custom_fields.legalEntity--2004-The-Walt-Disney-Company-Limited custom_fields.CheckEquality-Disney-Entertainment-and-ESPN-Product-&-Technology custom_fields.ChinaBusiness-The-Walt-Disney-Company-China custom_fields.EmptyLocation-Yes custom_fields.WorkerSubType-Regular custom_fields.ExportLocation-London,London,United-Kingdom;London,United-Kingdom custom_fields.JobLevelCustom-Professional custom_fields.contactCompany-Disney-Entertainment-and-ESPN-Product-&-Technology custom_fields.jobPostingSite-External custom_fields.LIWorkplaceType-On-site custom_fields.PrimaryLocation-GBR---3-Queen-Caroline-Street custom_fields.PriorityIndustry-Disney-Entertainment custom_fields.AdditionalLocation-London,-United-Kingdom custom_fields.FullJobDescription-<p><b><span>About-the-Role-&amp;-Team</span></b><span> </span></p><p></p><p>Working-within-a-dedicated-team,-the-<b>AMP-Supervisor</b>-is-responsible-for-the-delivery-of-high‑quality,-value‑for‑money-TV-and-Feature-<b>Art-&amp;-Metadata</b>-assets-to-Disney’s-Direct‑to‑Consumer-(DTC)-platforms.-The-role-focuses-on-the-end‑to‑end-operational-management-of-legal-approvals,-creation,-and-servicing-of-Art-&amp;-Metadata-materials-in-line-with-Disney’s-requirements-and-standards.</p><p>Partnering-closely-with-global-internal-teams-and-external-vendors,-the-AMP-Supervisor-must-be-able-to-effectively-multi‑task-and-remain-calm-under-pressure,-reflecting-the-high‑profile-nature-of-the-content-and-the-volume-of-work-managed.-The-role-also-has-responsibility-for-supporting-and-coaching-AMP-Coordinators,-acting-as-the-first-point-of-contact-for-day‑to‑day-tasks,-guidance,-and-queries,-while-ensuring-strong-customer-focus,-clear-communication,-creative-thinking-and-collaborative-ways-of-working.</p><p></p><div><p><i><span>This-role</span></i><span><span><span> </span></span></span><i><span>will-be-based-in-our-London-Hammersmith-office,-4-days-a-week,-with<span> </span></span><span>either<span> </span></span><span>a-Monday</span><span><span> </span>or-Friday</span><span><span> </span>working-from-home.<span> </span></span></i></p></div><div><p><span> </span></p></div><div><p><b><span>Values</span></b><span> </span></p></div><div><p><span><span>You’ll</span><span><span> </span>join-a-team-grounded-in-our<span> </span></span></span><b><span>Disney-values</span></b><span><span><span> </span>—-acting-with-Integrity,-welcoming-everyone-through-Inclusion,-embracing-boundless-Creativity,-working-together-through<span> </span></span><span>Collaboration</span><span><span> </span>and-caring-deeply-for-our<span> </span></span><span>Community</span><span>.-These-values-shape-how-we-work-and-how-we-support-one-another-every-day.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>What-You-Will-Do</span></b></p></div><p><b>Artwork-and-Metadata-Management-</b></p><ul><li>Oversee-the-creation-and-delivery-of-artwork-and-metadata-to-the-Disney&#43;-platform.</li><li>Help-maintain,-design,-and-establish-workflows-for-the-delivery-of-artwork-and-metadata-for-Disney&#43;-Originals,-acquisitions,-library-content,-and-week‑to‑week-titles.</li><li>Be-responsible-for-ingesting-assets-into-Disney&#43;,-including-live-artwork-and-metadata-refreshes-via-AMP.</li><li>Partner-with-vendors-and-teams-across-EMEA,-CEE,-and-MENA-to-oversee-localisation-and-delivery-of-assets-into-Disney-systems.</li><li>Conduct-artwork-QC-reviews-and-manage-feedback-for-artwork-assets,-ensuring-high-quality-deliverables.</li><li>Supervise-the-verification-and-fulfilment-of-artwork-and-metadata-orders-within-Disney-ordering-systems.</li><li>Resolve-artwork-and-metadata-delivery-challenges,-including-asset-correction-and-remediation.</li><li>Be-responsible-for-liaising-with-the-US-IP-legal-team,-legally-clearing-local-main-titles-for-use-in-local-territories.</li><li>Provides-first-point-of-contact-for-AMP-Coordinators-to-provide-support-and-advice-as-needed</li></ul><p></p><p><b>Other-General-Activities</b></p><ul><li>Provides-coverage-and-support-for-other-AMP-Supervisors-and-the-AMP-Manager-as-needed</li><li>Attend-and-contribute-to-team;-departmental,-vendor-and-Content-Operations-meetings.</li><li>Coordinate-representation-of-team-within-broader-Company-meetings-as-required.</li><li>Work-effectively-with-departmental-colleagues-and-cross-functionally-with-other-members-of-studio-operations.</li><li>Work-with-TWDC-Accounts-Payable-to-resolve-Vendor-billing-issues.</li><li>Develop-and-maintain-strong-working-relationships-with-internal-and-external-parties.</li><li>Maintain-a-strong-awareness-of-technical-developments-in-the-digital-media-space.</li><li>Adhere-to-defined-Content-Operations-business-processes,-taking-opportunities-to-improve.</li><li>Drive-to-continually-develop-knowledge-of-the-product-slate,-media-types-and-the-territories,-including-customers-&amp;-market-dynamics.</li><li>Provide-training-for-colleagues-as-required.</li><li>Ensure-other-Departments-are-familiar-with-our-role,-and-how-to-access-relevant-information.</li><li>Participate-in-systems-testing-and-contribute-suggestions-for-workflow-and-systems-improvement.</li><li>Provide-holiday-and-sickness-cover-for-colleagues-under-the-‘Buddy’-scheme.</li></ul><p></p><p><b>Areas-of-Accountability</b></p><p></p><p>Accountable-to-DTC-AMP-Manager- </p><p></p><p><b>Experience-and-Professional-Qualifications-Required</b></p><ul><li>Working-knowledge-of-supply-chain-process</li><li>Experience-of-delivering/packaging-content-to-non-linear-distribution</li><li>Working-knowledge-of-Adobe-Suite,-Microsoft-Excel,-Google-Docs,-Slack,-Smartsheet,-Airtable</li><li>Basic-knowledge-of-.xml</li><li>Project-coordination-skills</li><li>Excellent-organizational-and-multi-tasking-skills</li><li>Critical-thinking-and-problem-solving-skills</li><li>Excellent-time-management</li><li>Ability-to-work-effectively-in-a-team-setting</li><li>Ability-to-work-well-under-tight-deadlines</li></ul><p></p><p><b>Competencies-Required</b></p><ul><li>Stays-current-on-business-issues,-industry-trends,-and-technological-advances</li><li>Interacts-well-with-people-who-have-different-backgrounds-and-work-styles</li><li>Excellent-communication-and-interpersonal-skills.</li><li>Listens-and-asks-questions-to-ensure-understanding.</li><li>Conveys-relevant-information-in-a-candid-and-timely-manner</li><li>Uses-technology-to-facilitate-better-results</li><li>Keeps-commitments</li><li>Ability-to-prioritise</li><li>Demonstrates-flexibility-in-response-to-changes</li><li>Remains-productive-despite-uncertainty</li><li>Earns-the-trust-and-respect-of-colleagues,-partners-and-customers</li><li>Treats-others-with-respect</li><li>Supports-productivity-and-morale-of-the-team</li></ul><p></p> custom_fields.IndustryCustomField-Disney-Entertainment-and-ESPN-Product-&-Technology custom_fields.ExternalReferenceCode-10148070

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