

Product Owner
工作概要:
Department Description
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.
Team Description:
The Corporate Technology group is part of the Products organization, responsible for delivering and supporting the technology that powers TWDC’s corporate functions, enterprise workflows, and service management platforms. Our scope spans the entire product lifecycle — from setting strategy and roadmaps to overseeing project delivery, engineering, and ongoing support. Through these efforts, we drive digital transformation across our business, workforce, and technology communities.
We partner with a diverse range of internal corporate teams — including Brand Management, Corporate Communications, Corporate Real Estate, Corporate Social Responsibility, Global Labor & Product Standards, Global Security, Investor Relations, Management Audit, Legal & Global Affairs, and Supply Chain Compliance, Trade Management, & Logistics. Additionally, these products extend to our segment partners, ensuring a cohesive and connected technology experience across the company.
Responsibilities of Role:
As a Product Owner within our Corporate Technology group, you will play a pivotal role leading the direction the execution across multiple enterprise products that power critical corporate functions. You’ll work with cross-functional teams — from developers and quality engineers to stakeholders and end-users — to define product roadmaps, gather requirements, and continuously refine and prioritize the backlog. By bridging business objectives with agile delivery, you’ll ensure our solutions meet the strategic goals and deliver meaningful value that advances our digital transformation efforts. This role calls for a forward-thinker who thrives on collaboration, champions innovation, and excels at translating complex needs into actionable product outcomes.
Develop and Communicate Product Vision & Strategy
Collaborate with leadership, product management, and stakeholders to define clear product objectives, strategies, and roadmaps that align with overarching business goals.
Communicate product vision and objectives effectively to cross-functional teams and stakeholders, ensuring a shared understanding of desired outcomes.
Balance tactical execution (refining user stories, participating in sprint ceremonies) with strategic oversight (defining roadmaps, gathering feedback from stakeholders).
Backlog Ownership & Prioritization
Manage the product backlog by refining user stories, defects, enablers, and other work items to maximize business value.
Continuously prioritize and adjust backlog items to align with evolving business needs and strategic priorities.
Stakeholder & Customer Engagement
Identify key customers and stakeholder groups, building strong, collaborative relationships to establish effective feedback loops.
Represent the voice of the customer, incorporating direct feedback into product requirements and feature priorities.
Agile Delivery & Team Collaboration
Serve as the primary contact for the agile delivery team(s), clarifying product goals, requirements, and priorities.
Work closely with scrum masters, developers, quality engineers, and other team members to ensure successful sprint planning, execution, and review.
Facilitate cross-functional communication, addressing questions and removing blockers to keep delivery on track.
Remediate difficult problems and complex inquiries related to the development backlog and requirements to ensure successful agile team outcomes; on time, on budget and on function
Identify and resolve complex issues and inquiries related to the development backlog and requirements, ensuring successful customer outcomes — on-time, on-budget, and on-function.
User Story Definition & Acceptance Criteria
Translate complex business requirements into clear, concise user stories with well-defined acceptance criteria.
Ensure stories meet the “definition of ready” before sprint planning and adhere to the “definition of done” upon completion.
Quality Assurance & Testing
Collaborate with quality engineers to develop comprehensive test strategies, including automated and manual testing approaches.
Participate in test case review and user acceptance testing to confirm that delivered solutions meet acceptance criteria and overall quality standards.
Implementation & Change Management
Partner with business teams, training, and change management resources to plan and execute seamless product rollouts.
Ensure end-users have the necessary support, documentation, and training to fully adopt and benefit from new product capabilities.
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Budget & Forecast Management
Work closely with the Program Management Office (PMO) to plan and monitor product or project budgets
Forecast resource needs, identify potential risks, and maintain transparency around budgeting considerations.
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Continuous Improvement & Problem-Solving
Proactively identify and address complex issues or risks that could impede delivery, leveraging creative thinking and industry best practices to propose solutions.
Encourage and drive process improvements within the team to optimize workflow, enhance collaboration, and boost product quality.
Mentorship & Thought Leadership
Act as a subject matter expert and mentor to less experienced product owners, providing guidance on best practices and agile methodologies.
Contribute to the organization’s broader agile community, sharing insights and driving alignment on product management standards.
Compliance, Security, & Best Practices
Champion enterprise security and compliance requirements (e.g., Identity and Access Management, Records Information Management, Information Security Policy, etc.) to ensure products meet regulatory and corporate standards.
Stay up-to-date with industry trends, emerging technologies, and best practices to inform product evolution.
Key Attributes:
Thinks Strategically
Stays current on business trends and technological advances
Uses knowledge of the company’s products and services to meet customer needs and financial targets
Identifies key business opportunities and challenges
Examines issues from a broad perspective, considering impact beyond immediate scope
Builds Relationships
Acts as the voice of the customer by understanding their business strategies and aligning business needs with the product strategy and roadmap
Interacts well with people who have different backgrounds and work styles
Resolves conflicts effectively
Service mindset with ability to facilitate “win-win” solutions, but not afraid to say “no”
Manages the diverse needs of stakeholders
Communicates Effectively
Conveys relevant information in a candid and timely manner
Listens and asks questions to ensure understanding
Tailors messages appropriately to the audience
Effectively persuades others to support ideas and plans
Drives Results
Keeps Commitments
Uses technology to facilitate better results
Analyzes problems and takes action to resolve
Achieves high levels of customer satisfaction
Is metrics and data driven
Holds self and others accountable to high standards
Manages projects and resources to produce desired outcomes
Inspires Creativity and Innovation
Conceives creative ideas to solve problems or meet objectives
Demonstrates a positive attitude with contagious enthusiasm
Challenges the status quo
Transfers ideas and success across boundaries
Facilitates the exchange of ideas and creation of new ones
Sets product vision and creates enduring excitement about what is possible
Champions Change
Remains productive despite uncertainly
Demonstrates flexibility in response to changes
Supports new initiatives
Builds Teams
Supports productivity and morale of the team
Strengthens others through mentoring and feedback
Exhibits Professional Excellence
Treats others with respect
Earns the trust of colleagues, partners and customers
Maintains composure under pressure
Strives for self-improvement
Leans from personal and organizational experiences
Sets a good example for others
Must Haves:
Minimum of 5 years of experience as a product owner or related role, managing complex products within an enterprise.
Knowledge of ITIL v3 or later and ITSM best practices.
Strong communication, writing, and executive presentation skills.
Able to translate complex ideas into understandable requirements, value statements, and business outcomes
Demonstrated experience leading small technology teams to deliver projects and business outcomes
Experience with agile software development methodologies (PMI-ACP, CSPO, SAFe PO/PM, ICP-ACC, etc.).
Nice To Haves:
Knowledge of ITIL v3 or later and ITSM best practices.
Certifications in agile software development methodologies (PMI-ACP, CSPO, SAFe PO/PM, ICP-ACC, etc.).
Education:
Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.
Preference for Master’s or advanced degree Computer Science, Information Systems, Software, Electrical or Electronics Engineering, Business, or comparable field of study in a related discipline.
#DISNEYTECH
The hiring range for this position in Seattle is $123,000 - $165,000 per year and in California is $117,500 - $157,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered
關於The Walt Disney Company (Corporate):
在 The Walt Disney Company (Corporate),你會看到公司強大品牌背後各業務如何融會交流,建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子,你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜,同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Worldwide Services, Inc.,其所屬的業務部門是 The Walt Disney Company (Corporate)。
Disney Worldwide Services, Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
遇到技術問題?查看常見問題以尋求協助。
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