Industrial Light & Magic, Information Technology Intern, Summer 2026

工作 ID 10134297 地點旧金山, 加利福尼亚州, 美國 有意工作的公司 Industrial Light & Magic 日期已公佈 Oct. 27, 2025

申請

工作概要:

About the Role & Program:

ILM IT Operations is the backbone of technology support across Lucasfilm’s divisions—including production, corporate, and Disney business segments—based at our San Francisco headquarters. Our team delivers comprehensive IT services, from desktop support to networking, telephony, and backend infrastructure.

We are looking for a driven Agentic AI Intern to join our IT team in Summer 2026. This role offers hands-on experience with advanced AI technologies, focusing on the development of autonomous IT support agents that enhance help desk operations through process automation and intelligent user support.

What You’ll Do:

As an Agentic AI Intern, you will:

Agentic AI Development:

Analyze and normalize IT service data (knowledge articles, support tickets) for AI training.
Build and test workflows for multi-agentic environments.
Develop autonomous AI agents for triaging and resolving common IT issues.
Research and create a proof-of-concept for AI-driven first-tier IT support.

Production Technology & Infrastructure Support:

Ensure production technology readiness for Feature Production projects.
Test new products and assist with technology deployments and infrastructure audits.
Support technology refresh cycles and server deployments.

Documentation & End-User Support:

Assist in creating and updating knowledge base articles for end-user support portals.
Document processes, project results, and prepare clear presentations and reports.

IT Operations:

Contribute to daily tasks: inventory, ticket handling, troubleshooting.
Support system builds, network wiring, system upgrades, and operational refreshes.

Required Qualifications & Skills:

Attention to detail, adaptability, willingness to learn, and a strong work ethic.
Foundational knowledge of AI/ML concepts and an interest in software testing and quality assurance.
Motivated to work on collaborative, real-world AI projects.
Previous IT support experience is a plus.

Preferred Qualifications & Skills:

Experience with Windows and Mac systems; familiarity with Linux.
Knowledge of database concepts and vector embeddings.
Proficient in Python, Java, or JavaScript/TypeScript.
Experience with data manipulation tools (Pandas, NumPy) and machine learning frameworks (TensorFlow, PyTorch) is a plus.
Strong collaboration and communication skills; familiarity with film/video post-production and computer graphics is highly desired.

Education:

Junior or Senior year preferred
Major or previous coursework in in Film, Information Systems/Technology, Computer Science, or a related discipline.

Eligibility Requirements & Program Information:

Be enrolled in an accredited college/university pursuing a degree taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship.
Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
Be at least 18 years of age
Possess unrestricted work authorization

The pay rate for this role in San Francisco is $31.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

申請

關於Industrial Light & Magic:

ILM 由 George Lucas 於 1975 年創立，擁有世界領先的設施，服務電影、商業製作和吸引力產業。ILM 已為 325 多個拍攝影片創造了視覺效果，並在有史以來全球票房前 10 名中的 7 部中發揮了重要作用，並在前 50 名中參與了 25 部。ILM 設定了視覺效果的標準，在電影歷史上打造一些極有魅力的角色。公司為數碼革命的前沿，繼續在視覺效果、VR、AR以及沉浸式影院中開辟新天地。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Lucasfilm Ltd，其所屬的業務部門是 Industrial Light & Magic。

Lucasfilm Ltd 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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