

Communications Manager (PH/IA)
工作概要:
Job Summary
The External Communications Manager (PH/IA) is a strategic and creative communications professional with expertise in developing and executing high-impact media relations campaigns across the media spectrum—including print, digital, influencer, podcast, and YouTube platforms. This role reports to the Manager, External Communications for Disney Experiences (DX), which encompasses Disney’s global theme parks and resorts, cruise line, Walt Disney Imagineering, and consumer products businesses.
The Manager will lead global media relations efforts to elevate brand visibility, build and protect reputation, and manage complex issues across a dynamic and high-profile business segment. This includes cultivating strong relationships inside the company and with media across platforms, crafting compelling narratives, and serving as a trusted advisor on reputational matters.
Note: This is a project hire/internal assignment role until May 2026.
Responsibilities:
- Develop and execute strategic global media relations plans that support key business initiatives, drive brand awareness, and reinforce Disney’s reputation as a leader in travel, leisure, and consumer experiences.
- Build and maintain strong relationships with journalists, editors, and influencers across national, international, trade, and digital media outlets.
- Identify and pitch unique, reputation-enhancing stories that showcase DX’s innovation, impact, and values—while also helping to proactively manage potential risks or sensitive topics.
- Serve as a key resource for issues management and crisis communications, helping to anticipate, prepare for, and respond to reputational challenges with clarity, speed, and strategic alignment.
- Craft and pitch compelling stories that resonate with diverse audiences, leveraging media insights and business priorities.
- Proactively problem-solve, with a strong instinct for identifying challenges and presenting actionable solutions to senior leaders without prompting.
- Partner with internal teams across DX, including Employee Communications, Corporate Citizenship, Public Relations, and Special Events, to ensure media strategies are integrated and aligned.
- Support the implementation of global issues management frameworks, including tools and processes that enable proactive and reactive communications across the segment.
- Special projects as assigned by External Communications leadership, contributing to high-visibility initiatives and cross-functional efforts.
Basic Qualifications:
- Minimum of 5 years of media relations experience with global brands, government entities, or agencies.
- Proven experience in issues management and crisis communications, with a strong understanding of reputational risk.
- Willingness and ability to work a flexible schedule as needed.
- Exceptional written and verbal communication skills, with the ability to craft clear, persuasive messaging.
- Experience in digital communications, including paid and organic strategies.
- Demonstrated strategic thinking, initiative, and ability to anticipate emerging issues.
- Strong project management and organizational skills.
- Ability to thrive in a fast-paced, collaborative environment with a positive, solutions-oriented mindset.
Preferred Qualifications:
- Experience in the Travel and Leisure, Entertainment, or Consumer Goods industries.
- Bi-lingual or multilingual capabilities.
- Familiarity with advanced media monitoring and analytics tools.
Required Education
- Bachelor’s degree in a related field.
About Disney Experiences:
Disney Experiences brings the magic of Disney’s stories and characters to fans around the world, creating unforgettable memories that last a lifetime. Since the opening of Walt Disney’s first theme park in Anaheim, California in 1955, it has grown into the global leader in family entertainment. The portfolio includes Disney Parks, with 12 theme parks and 57 resort hotels across six global destinations—and a new destination underway in Abu Dhabi. It also features Disney Signature Experiences, including Disney Cruise Line (expanding to 13 ships by 2031), Disney Vacation Club, Adventures by Disney, Disney Institute, and Storyliving by Disney. Walt Disney Imagineering powers the creative vision behind these experiences, while Disney Consumer Products brings the magic home through toys, apparel, publishing, and digital games. Wherever fans connect with Disney, Disney Experiences is there—delivering joy, wonder, and a touch of pixie dust.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is part of a business segment we call Parks, Experiences and Consumer Products, supporting our Global Communications and Strategy Center of Excellence.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The hiring range for this position in Glendale is $115,500-$154,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Walt Disney Parks and Resorts U.S., Inc.,其所屬的業務部門是 Disney Experiences。
Walt Disney Parks and Resorts U.S., Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
遇到技術問題?查看常見問題以尋求協助。
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