Manager Security Canine Program

工作 ID 10129173 地點布埃纳文图拉湖, 佛罗里达州, 美國 有意工作的公司 Walt Disney World Resort 日期已公佈 Aug. 21, 2025

申請

工作概要:

This position is responsible for the Security Canine Operations for Walt Disney World Parks & Resorts and includes leading, teaching, and developing an independent, diverse, and high-performing team. This leader must be the subject matter expert on K9 operations and be able to motivate the team to action in delivering and executing both strategic and tactical initiatives.

This Manager Security Canine Program for Walt Disney World will be an unparalleled subject matter expert on K9 operations and risk, and lead an innovative K9 detection team on the cutting edge of the practice. This role will also manage the day-to-day operation of the security canine unit at Walt Disney World and guide, manage, influence, and develop a current team of 60 canine handler teams. The Manager Security Canine Program is responsible for continual risk assessment—always elevating and improving on the security product, defining the strategic security approach for their operational area, for emergency preparedness to ensure cast, guest, and intellectual property is safe and secure, and for delivering the WDW security vision of “guest facing security.” This senior leader must be able to craft and innovate organizational strategies, objectives, and best practices for the execution of both strategic and tactical initiatives. This role requires the ability to lead people, track risks in a dynamic threat environment, operate a K9 kennel function, interface with State/Local/Federal law enforcement, and partner with other WDW operational and Security teams to “Protect the Magic.” This role includes response to WDW property on significant events to including during non-scheduled hours.

Position Responsibilities:

Responsible for leading, teaching, and developing a K9 handler team that operates independently across the WDW property.
Responsible for overseeing the care, training, and management of Canines in the facility
Develop and implement training and education programs for both Canine and their handlers in alignment with operational goals and the changing risk environment
Oversee and train kennel staff, assign tasks, and ensure proper protocols are followed.
Ensure compliance with DHS Safety Act requirements. Ensure related training is completed, and dog's needs are met to meet certification standards.
Company liaison with an external vendor for the selection and purchase of suitable canines. Additionally, liaison with an external vendor for the initial training of suitable canines to include imprinting on required detection odors.
Lead the selection of the WDW security canines based on the unique requirements of the WDW Security mission and to operate in the WDW environment which includes specialized guest and backstage environments.
Oversee the availability of resources and proper equipment including vehicle optimization, required to operate the unit and Security K9 operations safely, efficiently, and to the highest levels of effectiveness.
Maintain agility in the highly dynamic security environment by maintaining knowledge and awareness of industry trends and recommend changes/updates to enhance the program to include training aids, health, and the proper nourishment of the canines
Responsible for scheduling and deployment of K9 resources based on operational needs.
Coordinate facility operations, maintenance, and improvements, ensuring adherence to safety protocols for animals and people.
Pair the K9 to the human with a focus on overall capability and efficiency of the team while also ensuring safety and well-being of both.
Understand and operate within the organization's contract.
Incorporate the lens of Leadership, Management, Technical skills, and Relationships (LMTR) in leading the team, daily operations, and strategic decision-making.
Create an environment of inclusion where differing perspectives are valued, diverse thoughts and ideas are recognized.
Anticipate, design and execute K9 operational plans within a dynamically changing environment, including the flexible deployment of canine resources based on both routine and evolving operational priorities and emergency situations.
Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service.
Maintain a positive, collaborative and productive workplace environment by quickly identifying, engaging in and resolving conflicts, and fostering trust.
Make decisive, sound, high quality decisions on escalated security issues in a unique and complex operating environment, accurately judging the urgency, response, and need for further escalation. Provide strategic oversight and leadership of team development.
Drive continuous improvement by utilizing data and metrics to monitor and evaluate the efficiency and effectiveness of security methods, procedures, and team performance, identifying opportunities for improvement and leading changes for enhancement.
Continuous evaluation of the daily threat picture and ability to assess risk for WDW and ensure all security leaders and Cast have critical information during briefings
Cultivate relationships and collaborative partnerships with peers, clients, supporting law enforcement agencies, and corporate resources. Foster these relationships through inclusion, information sharing, and teamwork.
Develop and grow team members through mentoring, coaching, developmental opportunities, and feedback.
Leverage new technology, industry trends, and best practices to advance and elevate the Security operation.
Oversee resources and the development of the Annual Operating Plan and the accomplishment of area goals within the plan.
Lead in the development of a culture of safety.

Basic Qualifications:

10+ years of experience working in a kennel environment in various roles
2+ years of canine trainer experience
Bachelor’s Degree or equivalent years of experience
Ability to partner and communicate with different levels of the organization
Experience leading people
Knowledge and ability to direct the operations, services, and activities of a comprehensive Security program and team.
Demonstrated readiness and comfort with being in the position of critical decision-making, demonstrating an exceptional level of judgment.
Proven capability in incident response and de-escalation.
Actively engages when there is conflict, bringing resolution and composure.
Future-focused with the ability to set direction, inspire a team and deliver results.
Demonstrated ability to effectively engage with the team to create a culture grounded in trust, fairness, inclusion, and teamwork.
Ability to collaborate and share timely information with partners, clients and stakeholders to solve problems and build trusting relationships.
Effective communicator with a positive leadership voice, ability to influence as well as lead, and make decisions in a challenging operational and threat environment
Strong written communications with emphasis on security assessments, analysis, and reporting
Ability to maintain confidentiality of sensitive information.
Demonstrated strong analytical skills and comfort with using data and metrics to manage the business.
Demonstrated ability to build and develop a team with a focus on talent development.
Ability to foster inclusion and grow a diverse team.

Preferred Qualifications:

5 years’ experience as a strategic leader
Demonstrated knowledge of Walt Disney World’s policies and procedures

Demonstrated knowledge of Walt Disney World’s property and resources
Experience in managing a proprietary guard force in a hospitality industry
Experience with crisis management, emergency preparedness planning, response, and business continuity
Knowledge of Florida State Statutes and experience interacting with law enforcement
Experience in interacting with executives in a Fortune 500 Companies.
Working knowledge of Investigative and Intelligence services, private and Government
Valid Certified Protection Professional Designation

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

This job is located in Lake Buena Vista, FL

申請

關於Walt Disney World Resort:

自 1971 年開幕以來，華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日，來自世界各地數以億計的賓客均慕名而來，到訪這個奇幻之地，享受一趟迪士尼假期。透過創意、創新和科技的結合，度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承，透過無與倫比的細節和超卓的賓客服務，將迪士尼的魔法栩栩如生地呈現於賓客眼前。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Parks and Resorts U.S., Inc.，其所屬的業務部門是 Walt Disney World Resort。

Walt Disney Parks and Resorts U.S., Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

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