Manager, Cast Engagement

工作 ID 10130981 地點大嶼山, 香港 有意工作的公司 Hong Kong Disneyland Resort 日期已公佈 Sep. 19, 2025

申請

工作概要:

The Manager, Cast Engagement at Hong Kong Disneyland Resort (HKDL) spearheads initiatives to foster a positive, fun, and caring workplace, ensuring cast members feel valued, motivated, and aligned with HKDL’s priorities.

This role involves leveraging data to develop and implement engagement strategies and collaborating with cross-functional stakeholders to create a cohesive approach that enhances cast satisfaction, morale, and productivity. They act as the primary point of contact, coordinating between teams to meet objectives.

Responsibilities

Design and execute cast engagement programs (events, activities, recognition) that foster a positive workplace culture.
Lead the development and implementation of engagement strategies aligned with HKDL priorities and values.
Build strong cross-functional partnerships across Lines of Business (LoBs) to deliver cohesive, impactful programs.
Serve as the strategic liaison between segment and HKDL to ensure consistent program delivery.
Use employee surveys, data analysis, and feedback to generate insights and recommendations; report findings to stakeholders.
Manage budgets, resources, and timelines to ensure efficient execution of engagement projects.
Stay current on market and industry trends to continuously improve programs.
Lead and develop a team of three direct reports.

Requirements

Bachelor’s degree in Business, Human Resources, Marketing, Psychology, Communications, or related field (Master’s preferred).
Minimum 10 years of relevant experience (e.g., general management, project management, communications, HR, marketing); preferred experience in multinational corporations.
Proven track record in designing and implementing engagement strategies and programs.
Strong stakeholder management, relationship-building, and influencing skills across multiple LoBs.
Excellent communication and negotiation skills; able to articulate insights in a business-friendly way and obtain buy-in.
Data-driven mindset with experience analyzing employee surveys/feedback and translating insights into action.
Strong problem-solving skills; able to operate in ambiguity, balance competing priorities, and adapt quickly.
Program/project management skills, including impact-based prioritization and resource/budget management.
Understanding of how engagement impacts business performance and cast experience; familiarity with market landscape and offerings.
High self-awareness and consistency; able to empower partners and incorporate feedback to refine strategies.

HKProfessional #LI-KY1

申請

關於Hong Kong Disneyland Resort:

香港迪士尼樂園度假區為不同國籍及年齡的賓客呈獻難忘且獨一無二的迪士尼奇妙體驗。賓客可以在這個奇妙王國裡置身喜愛的迪士尼故事中，在八個不同園區可盡情探索，親身享受各種獨有的得獎遊樂設施及娛樂體驗。賓客更可入住華麗又舒適的迪士尼主題酒店，令旅程更加完美。香港迪士尼樂園全心投入服務香港社區，致力傳揚樂園的奇妙歡樂。樂園透過不同層面的社區服務，關愛社會上有需要人士和家庭，啓發兒童和青少年的創意，更推動環境保護及健康生活。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 HK International Theme Parks Limited，其所屬的業務部門是 Hong Kong Disneyland Resort。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至HKDL.Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求

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