Supervisor, DTC Content Fulfilment

工作 ID 10148070 地點倫敦, 英国 有意工作的公司 Disney Entertainment and ESPN Product & Technology 日期已公佈 May 26, 2026

申請

工作概要:

About the Role & Team

Working within a dedicated team, the AMP Supervisor is responsible for the delivery of high‑quality, value‑for‑money TV and Feature Art & Metadata assets to Disney’s Direct‑to‑Consumer (DTC) platforms. The role focuses on the end‑to‑end operational management of legal approvals, creation, and servicing of Art & Metadata materials in line with Disney’s requirements and standards.

Partnering closely with global internal teams and external vendors, the AMP Supervisor must be able to effectively multi‑task and remain calm under pressure, reflecting the high‑profile nature of the content and the volume of work managed. The role also has responsibility for supporting and coaching AMP Coordinators, acting as the first point of contact for day‑to‑day tasks, guidance, and queries, while ensuring strong customer focus, clear communication, creative thinking and collaborative ways of working.

This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.

Values

You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

Artwork and Metadata Management

Oversee the creation and delivery of artwork and metadata to the Disney+ platform.
Help maintain, design, and establish workflows for the delivery of artwork and metadata for Disney+ Originals, acquisitions, library content, and week‑to‑week titles.
Be responsible for ingesting assets into Disney+, including live artwork and metadata refreshes via AMP.
Partner with vendors and teams across EMEA, CEE, and MENA to oversee localisation and delivery of assets into Disney systems.
Conduct artwork QC reviews and manage feedback for artwork assets, ensuring high quality deliverables.
Supervise the verification and fulfilment of artwork and metadata orders within Disney ordering systems.
Resolve artwork and metadata delivery challenges, including asset correction and remediation.
Be responsible for liaising with the US IP legal team, legally clearing local main titles for use in local territories.
Provides first point of contact for AMP Coordinators to provide support and advice as needed

Other General Activities

Provides coverage and support for other AMP Supervisors and the AMP Manager as needed
Attend and contribute to team; departmental, vendor and Content Operations meetings.
Coordinate representation of team within broader Company meetings as required.
Work effectively with departmental colleagues and cross-functionally with other members of studio operations.
Work with TWDC Accounts Payable to resolve Vendor billing issues.
Develop and maintain strong working relationships with internal and external parties.
Maintain a strong awareness of technical developments in the digital media space.
Adhere to defined Content Operations business processes, taking opportunities to improve.
Drive to continually develop knowledge of the product slate, media types and the territories, including customers & market dynamics.
Provide training for colleagues as required.
Ensure other Departments are familiar with our role, and how to access relevant information.
Participate in systems testing and contribute suggestions for workflow and systems improvement.
Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.

Areas of Accountability

Accountable to DTC AMP Manager

Experience and Professional Qualifications Required

Working knowledge of supply chain process
Experience of delivering/packaging content to non-linear distribution
Working knowledge of Adobe Suite, Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable
Basic knowledge of .xml
Project coordination skills
Excellent organizational and multi-tasking skills
Critical thinking and problem-solving skills
Excellent time management
Ability to work effectively in a team setting
Ability to work well under tight deadlines

Competencies Required

Stays current on business issues, industry trends, and technological advances
Interacts well with people who have different backgrounds and work styles
Excellent communication and interpersonal skills.
Listens and asks questions to ensure understanding.
Conveys relevant information in a candid and timely manner
Uses technology to facilitate better results
Keeps commitments
Ability to prioritise
Demonstrates flexibility in response to changes
Remains productive despite uncertainty
Earns the trust and respect of colleagues, partners and customers
Treats others with respect
Supports productivity and morale of the team

申請

關於Disney Entertainment and ESPN Product & Technology:

在Disney Entertainment and ESPN Product & Technology，我們結合想像力與創新，以重新想像人們體驗和參與世上最受歡迎故事和產品的方式。我們的工作內容廣泛，且精深細密。我們創造令人驚豔的體驗、改變媒體的未來，並打造產品和平台，讓世界各地的人們都能與自己喜愛的故事和體育活動緊密相連。

Disney結合世界級技術與獨特創意，因而與眾不同。這是我們過去、現在和未來的核心。我們是故事敍述者和創新者。創作者和創建者。表演者和工程師。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company Limited，其所屬的業務部門是 Disney Entertainment and ESPN Product & Technology。

The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時，將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化，所有人的想法和決策都有助我們發展、創新、創造最好的故事，並與瞬息萬變的世界息息相關。

遇到技術問題？查看常見問題以尋求協助。

招聘流程

您的故事從哪裡開始？

探索 Disney 職位空缺和 The Life at Disney 網誌，了解華特迪士尼公司有待發掘的所有精彩機會。
迪士尼的故事裏，有你更精彩成就迪士尼故事

有許多不同品牌和業務可供探索。當您找到適合您的機會後，請填寫您的申請，進行下一步。
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探索此地點 EMEA

Disney EMEA 旨在透過在 29 個國家的辦事處在 59 個市場營運的超過 6,000 名員工團隊在極其多樣化的多個國家推動增長、創新和品牌親和力。

我們的文化

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行政領導

我們的高級主管為公司的日常營運帶來了豐富經驗、遠見思維和對卓越、創意和創新的共同承諾。
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在Disney，我們希望每個人都能夠有歸屬感，並且茁壯成長。為員工和賓客創造一個互相尊重的共融環境，是我們公司文化和業務的核心。我們致力建立支援強大的工作環境以推動創新，並鞏固讓所有員工都感到備受接納、尊重和重視的文化。
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Supervisor, DTC Content Fulfilment

工作概要:

關於Disney Entertainment and ESPN Product & Technology:

關於 The Walt Disney Company:

招聘流程

您的故事從哪裡開始？

迪士尼的故事裏，有你更精彩成就迪士尼故事

下一章

探索此地點 EMEA

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關注我們的職位

職業領域

工作類別

求職者資源

Culture & Values

Hiring Process

學生及應屆畢業生

U.S. Opportunities

Global Opportunities

Supervisor, DTC Content Fulfilment

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工作概要:

關於Disney Entertainment and ESPN Product & Technology:

關於 The Walt Disney Company:

招聘流程

您的故事從哪裡開始？

迪士尼的故事裏，有你更精彩成就迪士尼故事

下一章

探索此地點 EMEA

相關工作

我們的文化

相關內容

行政領導

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