Senior Manager, Software Engineering

工作 ID 10135512 地點奧蘭多, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Nov. 07, 2025

申請

工作概要:

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!

As a member of the Disney Experiences Technology team, this role will be responsible for leading the transformation of the Workforce Management, Health and Safety portfolio to modernize the technologies used to support several business functions including labor planning, scheduling, time/pay, Cast deployment, health and safety.

The successful candidate must possess strategic leadership skills and technical knowledge that is broad and deep, covering various software and platforms and a strong track record of implementing best-fit technically architected solutions that align to business goals. The candidate must be comfortable operating in complex heterogeneous technology environments and have experience with delivering highly integrated scalable, resilient and mission critical solutions. This is a highly collaborative role where partnership with many different non-technical lines of business and other technology teams will be critical.

What You'll Do:

Display strong technical leadership and oversight of design, system integration, quality assurance, automation, delivery, operations and sustainability of technical solutions
Develop strategic roadmaps to ensure technical currency while enabling business goals
Oversee sustainment including systems availability, performance and scalability issues & outages for services, providing technical leadership & ownership for immediate and proactive, long term resolutions
Apply architectural and engineering concepts and design to meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability and manageability
Lead and mentor multiple cross-functional delivery teams consisting of software engineers, technical product managers/analysts and others. These teams will be a combination Cast and consultants in various locations (onshore and offshore)
Responsible for technical analysis, effort estimation, product and system design, evaluating architectural fit and compliance, resource schedules, delivery milestones and overall product quality
Support on-call response to critical operational issues; be able to work beyond normal hours and support implementation transition activities and hyper-care shifts as needed
Meet with stakeholders, vendor partners and customers on a recurring basis to review team priorities, execution and pertinent business/delivery updates
Champion continuous improvement in both technical practices and organizational agility
Drive innovation and the use of modern software technologies through technology presentations and hack-a-thons
Enforce and grow a culture focused on Cast and guest-centricity
Champion best practices and strategic thinking in the labor systems and Cast experience

Required Qualifications & Skills:

10+ years technology experience in software design & delivery
Proven leadership with large-scale, complex initiatives across multi-disciplinary teams and vendors
Strong technical expertise in Cloud platforms (AWS, Azure, GCP), DevOps toolchains (GitHub, Jenkins/Harness, Docker, Kubernetes, Nexus, Splunk, AppDynamics, Grafana), software engineering lifecycle, web/mobile apps, backend systems, OOP principles and modern programming frameworks (e.g., Java/J2EE, Python, Node.js)
Expert in technology research & development methods and tools, while demonstrating ability to sponsor and lead multi-disciplined efforts
Experience delivering software solutions using Agile, DevOps and collaborative methodology
Demonstrates strong people management skills with an ability to inspire, mentor, and develop a highly motivated team
Ability to work collaboratively with technical, and non-technical Cast across the organization at all levels
Demonstrated exceptional critical thinking, strategic planning, and process management skills
Excellent written and verbal communicator

Preferred Qualifications & Skills:

5 years experience with Workforce Management products
Experience with big data, machining learning and AI

Required Education

Bachelor’s degree in computer science, engineering, information systems, or related field/work experience.

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Attractions Technology LLC，其所屬的業務部門是 Disney Experiences。

Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

遇到技術問題？查看常見問題以尋求協助。