Site Merchandiser

Job ID 10128730 Location Glendale, California, United States Business Disney Experiences Date posted Aug. 22, 2025

Apply Now

Job Summary:

At Disney Consumer Products, we inspire imagination around the world and are committed to creating happiness for families and fans by bringing captivating, inspiring, and inclusive products into their daily lives! From toys to t-shirts, console games, books, and more, our team brings our beloved brands and franchises into the lives of families through products and experiences that can be found worldwide, such as the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney Store locations.

Disney eCommerce is seeking a motivated, innovative, results-oriented Site Merchandiser to join the Site Merchandising team. As a Site Merchandiser, you will play a critical role in shaping and optimizing the guest experience across all platforms—desktop, mobile web, and app—on DisneyStore.com, driving digital performance through a seamless, friction-free journey. You will collaborate with teams across marketing and technology to enhance site navigation, content, promotions, on-site search, A/B testing, personalization, and more.

This is an onsite position based in Glendale, CA.

You will report to the Manager-Site Merchandising.

Responsibilities/You Will:

Define and execute digital merchandising strategies to optimize the guest experience across desktop, mobile web, and app platforms on DisneyStore.com to ensure seamless guest lifecycle
Analyze guest behavior data (e.g., product views, conversion, bounce rate, engagement) using Adobe Analytics to inform site navigation, content strategy, and page-level optimizations
Translate data findings into actionable recommendations and communicate results from testing to support ongoing site enhancements
Serve as site lead for A/B testing by identifying opportunities, coordinating tests, reviewing results, and driving actions to enhance the guest experience
Own end-to-end management of key product categories—driving performance and supporting divisional goals—including presenting site plans, requesting creative assets, and building on-site content
Collaborate closely with eCommerce Buyers, Planning, Marketing, and Creative teams to align on product priorities, promotions, and featured merchandise, and to develop strategies that drive conversion, demand, and margin
Ensure product accuracy and optimization within assigned categories, including categorization, attribution, recommendations, and product details with the help of the Assistant Site Merchandiser
Manage and maintain the setup and testing of all promotional activity for the omni-channel promotional plan with the Assistant Site Merchandiser
Partner closely with technology teams on site enhancements, features, bugs, and functionality to improve guest experience
Support the development of personalized on-site experiences using segmentation, customer groups, source codes, and sort algorithms through Salesforce Commerce Cloud (SFCC) and Salesforce Marketing Cloud Personalization (MCP)
Partner with SEO on upcoming releases/campaigns and new pages, and collaborate on recommendations for page naming and structure to support search optimization
Monitor internal/on-site search to identify trending items, common misspellings, and null searches and updating to improve search accuracy and guest experience
Collaborate with peers and leaders to communicate the unique business needs of online retailing to translate franchise, brand, and synergy business tactics to support product growth and the overall company’s strategies
Mentor and develop the Assistant Site Merchandiser by providing guidance on eCommerce best practices, tools, and tactical execution

Basic Qualifications/You Have:

3+ years’ experience in digital merchandising
Working understanding of marketing channels, tactics, and end-to-end consumer lifecycle
Proficiency in MS Office Suite
Salesforce Commerce Cloud experience strongly recommended
Ability to build strong relationships with peers and senior leadership
Strong analytical and problem-solving skills
Clear and effective written and verbal communication a must
Ability to adapt to change, urgency, and new systems and tools
Effective multi-tasker with strong sense of accountability, ownership and attention to detail

Preferred Qualifications:

Cross-category retail experience preferred with a strong understanding and passion for consumer-focused ecommerce
Proficiency in Adobe Analytics preferred

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

#DCPJobs

The hiring range for this position in California is $78,200.00 to $104,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Apply Now

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Shopping, Inc., which is part of a business we call Disney Experiences.

Disney Shopping, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter

Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.