Content Merchandising Supervisor

Job ID 10128027 Location Milan, Italy Business The Walt Disney Company (EMEA) Date posted Aug. 07, 2025

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Job Summary:

About the Role & Team

We’re looking for a creative and detail-oriented Content Merchandiser Supervisor to join our Disney+ Italy team. You’ll be responsible for curating and scheduling content across the platform, ensuring the service reflects the latest releases and editorial priorities.

Reporting directly into the Sr Programming Manager DTC Italy, you will be working closely with content and marketing managers, you’ll wireframe monthly layouts, prioritize titles and promotions, and collaborate with EMEA and global teams to maintain a consistent tone of voice. You’ll also use data insights to guide editorial decisions and enhance user engagement.

This is a hands-on role in a fast-paced, collaborative environment—ideal for someone who thrives on precision and enjoys working across international teams. You will schedule and manage the featuring of new movies, series, TV and shortform available to the service. You will analyse viewing behaviour data to inform editorial steer and curation of content, and you will help create and maintain a best-in-class SVOD experience utilising Disney’s world-renowned characters and intellectual properties.

This is an office-based role, with four days in the office and one day remote each week.

What You Will Do

Use Google Doc templates to create detailed featuring wireframes of European service updates on a short-term and long-term basis, encompassing Disney+ content drops, editorial events, and key content initiatives.
Use Airtable, Maestro, Content Portal, What’s On, Looker, and the bespoke Disney+ CMS, to program, publish, and schedule content and regular service & merchandising updates. This includes weekly service refreshes, new editorial collections, brand and IP updates, and content priorities,
Plan Disney+ editorial events including local seasonal events and unique editorial collections that align with local content priorities, working with the Design team to create appropriate assets.
Ensure that all translation and localization work is accurate and work closely with EMEA and Global Disney+ merchandising and marketing teams to ensure tone of voice remains consistent and local messaging aligns.
Align content merchandising in service with content programming, CRM and marketing activities within the wider DTCI team.
Deliver local schedule planning while working closely with schedulers in EMEA and global and share viewing trends and consumption data with wider team.
Develop regular routines for post-publish content validation and service quality control to ensure all content is published and featured as scheduled.

Required Qualifications & Skills

Experience of working on a digital platform/CMS required.
A robust knowledge of the SVOD market and close competitors, ideally previous work experience in media scheduling
Experience with Excel is essential, Google Sheet knowledge required
Experience with content reporting and data analysis, utilizing Business Intelligence tools such as Looker, PowerBI or similar.
A passion for Disney & FOX brands and popular IP, including movies and series.
Familiarity with iOS/Android platforms and multiple devices (tablets, browsers, mobile, web, connected devices).
Ability to understand larger objectives whilst also able to focus on intricate detail.
The ability to work to tight deadlines and adapt to changing business demands at short notice.
Strong planning and coordination skills.
Effective communication skills and the ability to build relationships
Fluent Italian and English language skills are essential

Preferred Qualifications

Previous SVOD management scheduling or content programming experience preferred.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About The Walt Disney Company (EMEA):

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with THE WALT DISNEY COMPANY ITALIA SRL, which is part of a business we call The Walt Disney Company (EMEA).

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