DVC Sales Coordinator

Job ID 10136754 Location Lake Buena Vista, Florida, United States Business Disney Vacation Club Date posted Nov. 17, 2025

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Job Summary:

About the Role & Team

Disney Vacation Club, a leader in vacation ownership, debuted in 1991 with a flexible, vacation points-based system rather than the traditional fixed-week timeshare model. Today, Disney Vacation Club has more than 250,000 member families, from all 50 states and approximately 100 countries, who have discovered the joys of membership.

The Sales Coordinator for Disney Vacation Club (DVC) will support the global sales operation and ensure a magical sales experience for guests. You will collaborate with area leadership, Sales Associates, Vacation Club Guides, and other lines of business, using expertise in the DVC sales process to guarantee a flawless sales journey across various channels, including Disney Parks and Resorts and the Disney Cruise Line.

You will report to the Sales Support and Services Manager.

This is a Full-Time position based in Lake Buena Vista, Florida.

What You Will Do

Maintain daily operations sheet and implement same-day movement plans using the company’s deployment system.
Complete opening and closing checklists for Welcome Home Centers, supporting both backstage and onstage operations, including tours, group presentations, and model viewings.
Serve as the primary point of contact for Guest Service recovery.
Confirm eligibility and distribute tour incentives as needed.
Provide day-to-day support to Sales Associates, Vacation Club Guides, and Sales Leadership through phone-based inquiries.
Lead sales operations efforts through various projects, including technology, cruise offerings, training, or incentives.
Request and handle security access for Open House visitors.
Compile and correlate end-of-day Sales reports.
Relay operational concerns and propose process improvements to leadership.
Log and handle in-person interactions in Salesforce, ensuring updates to the sales lineup.
Adjust operations based on demand, following established procedures and standards.
Monitor equipment and systems, report concerns to relevant departments, and keep partners advised.
Submit maintenance requests using HotSOS.

Required Qualifications & Skills

2+ years of professional experience, prefer experience as a Coordinator or Trainer.
Outstanding Guest service skills with strong organizational skills and high attention to detail.
Demonstrated computer proficiency within a Windows environment.
Experience communicating with multiple lines of business and levels of leadership.
Experience with high volume and fast-paced environment including general correspondence and other tasks as needed.
Experience making decisions, problem-solving, and giving feedback.
Ability to work effectively independently or within a team.
Ability to work both in a standing and sitting position throughout the day, and escort guests and members to DVC Showrooms.
Ability to move and lift 35 pounds.
Ability to be flexible with work schedule, including evenings, weekends and holidays.

Preferred Qualifications:

Possess a valid State of Florida driver’s license.
Familiarity with Disney Vacation Club.
Experience with MeRlin (Salesforce).
Disney System Knowledge.
Experience working in a sales or membership environment.

Required Education:

High School Diploma or equivalent.

Preferred Education:

Bachelor's Degree or equivalent experience.

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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About Disney Vacation Club:

Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Development, LLC, which is part of a business we call Disney Vacation Club.

Disney Vacation Development, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.