Asset Protection Mgr

Job ID 10133371 Location New York, New York, United States Business Disney Store Date posted Nov. 14, 2025

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Job Summary:

Assistant Manager Asset Protection Retail Stores

The Asset Protection Manager ensures a safe and secure environment for Cast Members and Guests across multiple Disney store retail locations. This role manages the Asset Protection team, including internal personnel and third-party security providers, and oversees the execution of comprehensive programs focusing on security, profit protection, incident management, and compliance. The Asset Protection Manager utilizes advanced industry knowledge, certifications, and security technologies to safeguard store assets and mitigate risks.

A Day in the Life of an Asset Protection Manager…

Lead daily operations of the Asset Protection Specialists, providing visible deterrence and addressing security concerns, including escalated guest interactions, aggressive behavior, ORC, civil unrest, and potential threats. Mentor and develop team members to enhance performance and leadership capabilities. Provide coaching and performance management as required to constantly grow and develop team members.
Collaborate with business leadership to execute proactive Asset Protection strategies designed to reduce shrink and mitigate Workplace safety risks. Maintain strong relationships with law enforcement, retail partners, and third-party security providers, enhancing security measures, emergency response strategies, and incident resolution across locations.
Provide ongoing AP, risk and retail operations training. Provide specialized training on Retail Counterterrorism, Workplace Security Programs, and emergency preparedness. Tailor training to enhance situational awareness and crisis response.

Responsible for the management and execution of Retail Asset Protection and Risk Programs throughout all retail locations supporting Shrink Mitigation, Training & Awareness and Workplace Safety.

Oversee safety and security audits, including inspections of CCTV, EAS, and access control systems, ensuring compliance with TWDC guidelines and industry standards. Adjust protocols as needed based on audit results.
Manage security technologies (CCTV, EAS, radios, access control) and ensure their operational efficiency. Stay current with technological advancements to enhance operational effectiveness. Work closely with Home Base Personnel and retail operations partners to ensure proper utilization and functionality of all technology & tools.
Lead investigations into security incidents, analyzing trends to identify opportunities for risk reduction and shrinkage prevention. Use data analysis tools to generate actionable insights for continuous improvement.
Lead crisis management initiatives in collaboration with internal teams, including Disney Consumer Products, providing expertise during high-stakes situations and support.
Work with the Operations Leadership Team to address profit protection challenges, applying problem-solving skills to resolve issues and contribute to long-term strategies that reduce shrinkage and improve profitability.
Lead recruitment, hiring, and onboarding programs of Asset Protection Specialists and third-party security personnel. Foster continuous learning and development within the team.
Oversee proper scheduling of the Asset Protection team to meet security needs across all store locations, optimizing coverage during peak periods.
Deliver ongoing training to Cast Members on workplace safety and risk mitigation, incorporating real-world scenarios and advanced threat detection techniques to promote awareness and reduce risk.

Work closely with leadership teams across various business units, including Disney Consumer Products and Global Security to provide pre-event planning and on-site support as needed.

You will need these skills to be successful in this role…

+5 years in Asset Protection/Loss Prevention in a large, multi-unit specialty retail environment.
+5 years or more of leadership experience
Proven ability to manage high-pressure situations with successful incident resolution.
Experience leading, developing, and mentoring teams to foster accountability and performance.
Ability to manage diverse teams, including third-party security personnel, while maintaining high standards.
In-depth knowledge of Asset Protection programs, workplace safety, and security policies.
Proficient in security technologies such as CCTV, EAS, access control systems, and incident-based reporting.
Expertise in loss prevention, shrinkage reduction, and crime prevention.
Certified Fraud Examiner (CFE), Certified Forensic Interviewer (CFI), or other industry-recognized certifications preferred.
Wicklander-Zulawski or equivalent interview and interrogation certification is a plus.
Proficient in Microsoft Office Suite and security management software (e.g., CCTV management systems, access control systems).
- Ability to thrive in a dynamic, fast-paced environment with shifting priorities and emerging threats.
- Strong ethical foundation and ability to handle sensitive information with discretion.
- Strong problem-solving skills and the ability to make data-driven decisions under pressure.
- Experience using data analytics for incident tracking and trend analysis.
- Proven experience conducting thorough investigations, with knowledge of legal and ethical considerations in asset protection.

Education is important to us, here is what we are looking for…

Bachelor’s degree preferred, with relevant fields of study such as Criminal Justice, Business Administration, Security Management and/or related degree
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

#DisneySecurity #twdcmedia and #corp_media

The hiring range for this position in New York, NY is $83,200 to $111,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Store:

Disney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney’s key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the ecommerce destination for guests of all ages, offering a curated selection of the best product from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently more than 240 Disney store locations in North America; more than 40 Disney store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Store USA, LLC, which is part of a business we call Disney Store.

Disney Store USA, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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