Mgr, Enterprise Programs and Platform Performance
Detalles del empleo:
The Global Security Control Center (GSCC) is responsible for supporting emergency and non-emergency events, researching global affairs, incoming call mitigation, event dispatching, and event-driven global notification services 24 hours a day, 7 days a week. In an emergency, the GSCC directs and coordinates Disney enterprise assistance and support by providing technical and advisory assistance for the performance of essential operational services, the issuance of warnings of risks and hazards, dissemination of employee information, as well as serving as the central communication intake point for Global Security. Apply today and Be A Part Of The Story!
About the Role…
The Manager for GSCC Program and Platform Performance will manage a team of one Program Manager, and two Geospatial Specialists, while overseeing the successful performance of the GSCC’s technology platforms. The core enterprise-level programs under this Manager’s purview include: Travel Safety, Social Media Research, and Contracts. The Manager will also be responsible for evaluating the performance of GSCC technology integration and working with partners to solution impacts to GSCC systems and process. This includes having prior and current working knowledge of key industry vendors and technology platforms in the corporate Global Security space. The Manager will internally collaborate with peer teams and management in the GSCC: Specialists and Dispatch to ensure seamless integration and coordination on cross cutting issues. At the broader GSCC management level, the Manager will play a key role in the development and production of the GSCC’s innovative lines of products and services for the enterprise programs under his/her purview. This role is for a strong people leader who is passionate and ambitious about coaching, mentoring, advocating for their direct reports, and taking a hands-on working-level approach on projects when needed. You will be an expert in executing on strategic direction, task and metrics oriented, and brings a proven foundation of program management skills that can be translated across multiple cross-cutting initiatives while sharing that experience with the team.
You will need to have these skills to be successful in this role…
- Leadership: 5 years or more of professional and progressive experience in leading people and programs, including expertise in adaptive communication styles, mentoring and advocating for others, continuous learning, and flexibility in navigating highly-matrixed corporate cultures.
- People Management: Experience managing and evaluating direct reports at different experience levels to ensure the successful execution of their responsibilities and professional development throughout the performance rating period.
- Technical Acumen: Working knowledge and experience in leveraging current technology platforms, geospatial data and analysis, their integration into public or private sector GSOC operational frameworks, and developing innovative solutions to improve user experience. An eye for process automation, visualizing complex asset types and storytelling, and working with technical experts to enhance and drive the GSCC’s data ingestion.
- Program Management: Training, skills, and experience in the successful design, execution, management and long-term sustainment of enterprise-wide programs with a global reach and multiple stakeholders. Demonstrated ability to execute on strategic guidance to evolve GSCC enterprise programs by integrating multiple disciplines and establishing clear delivery timelines.
- Social Media Research: Experience in developing and managing a Social Media Research program, which includes working-level knowledge and experience with: conducting open source intelligence (OSINT) research, building queries to automate the collection of key words and phrases, producing tailored products, and collaborating with vendors to ensure the GSCC leverages best in class capabilities and industry trends.
- Travel Risk Management: Experience in developing and overseeing a corporate Global Travel Safety program which leverages ISO 31030, the highest of industry standards and practices, and partnerships across multiple stakeholder business units and vendors. Demonstrated ability to evaluate and train out new products and processes to end users.
- A Drive for Metrics: Experience in building Key Performance Indicators (KPIs) and collecting metrics to evaluate internal processes and vendor performance for review by Global Security and GSCC leadership. Identify qualitative and quantitative KPIs to measure and visualize performance against key GSCC mission objectives.
- Partner Engagement: Experience in identifying and proactively developing internal and external partnerships with colleagues to share expertise and understand the latest best in class industry standards relevant to the GSCC’s purview.
- Executive Presence and Presentation: Ability to build stakeholder rapport and garner buy-in, inspire trust, and effectively communicate a compelling vision, up and down leadership levels, that others can and will follow.
- Communication: Experience in writing for, briefing, and interacting with all levels of a highly matrixed organization to effectively communicate findings, strategies, and initiatives. Skilled at producing and reviewing concisely written products for non-subject matter expert and often executive level audiences. Formal training in OSINT and high-level writing preferred. Provide written and verbal briefings for various audiences to include senior leadership.
Education is important to us, here is what we are looking for…
- Bachelor’s degree and/or equivalent experience
It would be a plus if you had these skills…
- Experience working in large corporations
- Master’s degree
- PMP certification
- Membership in ASIS, ATAP, AIRIP, Analyst Roundtable, OSAC, SEC, DSAC, or similar professional association
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
#DisneySecurity, #twdcmedia, and #corp_media
The hiring range for this position in Burbank, CA is $107,300 to $147,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Acerca de The Walt Disney Company (Corporate):
En el área Corporativa de Disney, podrá ver cómo los negocios detrás de las marcas más influyentes de la compañía se juntan para crear la empresa de entretenimiento más innovadora, trascendente y admirada del mundo. Como miembro del equipo corporativo, trabajará con líderes de primer nivel para crear estrategias que mantengan a The Walt Disney Company en la vanguardia del entretenimiento. Trabaje junto a personas con ideas innovadoras como usted y aprenda de ellas a medida que empoderan a los mejores creadores de historias para que generen recuerdos para millones de familias en todo el mundo.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en Disney Worldwide Services, Inc., que forma parte de una empresa comercial que denominamos The Walt Disney Company (Corporate).
Disney Worldwide Services, Inc. es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán consideración para el empleo independientemente de su raza, religión, color, sexo, orientación sexual, género, identidad de género, expresión de género, nacionalidad, ascendencia, edad, estado civil, condición de militar o veterano, afección médica, información genética o discapacidad, o cualquier otro fundamento prohibido por la ley federal, estatal o local. Disney defiende un entorno empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo en constante evolución.
ADAPTACIÓN POR DISCAPACIDAD PARA SOLICITUDES DE EMPLEO
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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