Security Guest Service Manager - Overnight Shift, $71,000 - $95,100

ジョブID 10096155 勤務地を選択 カポレイ, ハワイ州, アメリカ合衆国 企業名 Aulani, A Disney Resort & Spa 掲載日 Aug. 07, 2025

今すぐ応募

仕事内容:

Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We’ve combined the spirit of O`ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you’ll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact?

As a Security Guest Service Manager, you will serve as a primary day-to-day leader for security and life safety operations for the Aulani Resort. You will provide strategic and tactical leadership as well as critical decision-making and motivation to the Security team to deliver the mission of protecting and securing of our Guests, Cast Members, assets and brand reputation. You will partner with all levels of Leadership to provide the highest level of Guest and cast happiness while developing a diverse and successful Security team.

This Full-time position reports to the Safety and Security Manager and will be working onsite at our breathtaking Aulani Resort on the island of Oahu, Hawaii.

What You Will Do:

Provide day-to-day strategic and tactical leadership in the areas of security and life safety operations
Conduct investigations and submit reports on all injuries, crimes and safety and security related incidents involving Cast and Guests, as well as violations of company policy, to the appropriate Aulani leadership and when necessary to state and/or federal agencies; Assist with governmental investigations and inspections as required
Promote and implement company policies around safety regulations and operations, as well as, asset protection and loss-prevention
Understand the business, its culture and challenges; find opportunities to reduce risk and ensure efficient and effective safety measures are in place.
Directly engage with leaders and cast to provide the direction, expectations, information, staffing and resources needed to deliver on the mission to serve and protect while achieving the highest level of guest service.
Maintain a positive, shared and productive workplace environment by quickly identifying, engaging in and resolving issues, encouraging trust, and leading through cast relations decisions
Make crucial, sound, high-quality decisions on raised security issues, accurately judging the need, response, and need for further escalation
Lead in the development of a culture of safety

Please apply if you have the following:

State of Hawaii, Security Guard License: Must possess a current, valid and in-good standing Hawaii Security Guard card license visible on the Hawaii DCCA website
5+ years’ professional experience in security/life safety management in the hospitality/resort industry or relevant related experience
Proven record as a hard-working, meticulous and dedicated leader, driven to deliver and demonstrating effective decision-making skills and judgment
Strong written and verbal communication skills
Ability to maintain the utmost confidentiality of sensitive information
Proficiency with computers, particularly Microsoft Office, Outlook, Word and Excel
Must be available to work all shifts with Overnight Shift as primary working shift

Preferred Qualifications and Education:

Experience advising the operations, services and activities of a comprehensive security program and team
Experience with coordinated access control technologies and practices
Experience with crisis management, emergency preparedness planning, response and business continuity
Solid understanding of Investigative and Intelligence services, private, and government organizations and an active network of contacts and partnerships within those organizations
High effective oral communicator with a positive leadership voice, ability to influence and readiness to communicate direction
Bachelor's degree or equivalent experience

Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more at https://jobs.disneycareers.com/aulani-benefits

The hiring range for this position in Hawaii is $71,000 to $95,100. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

今すぐ応募

Aulani, A Disney Resort & Spaについて:

ハワイ諸島の自然の美しさと精神にディズニーの魔法というエッセンスを加えたアウラニ・ディズニー・リゾート＆スパ。このリゾートでは、ハワイの文化と物語が称えられ、息づいています。オアフ島のオーシャンフロントに位置し、21エーカーの敷地に広がるこのリゾートは、青い空と美しい景色を背景に、ご家族がハワイの文化や歴史、伝統を感じることができるよう、特別に設計されました。キャストメンバーは、ディズニーの名高いサービスと魅力的なエンターテイメントを提供すると同時に、このようなハワイのストーリーを実現するために不可欠な存在です。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはDVC Hawaii Management Company, LLCという事業部門の一つであるAulani, A Disney Resort & Spaでのお仕事です。

DVC Hawaii Management Company, LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

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