Product Manager II - Solutions and Enablement

ジョブID 10131247 勤務地を選択 ニューヨーク, ニューヨーク州, アメリカ合衆国 / ブリストル, コネチカット州, アメリカ合衆国 / サンタモニカ, カリフォルニア州, アメリカ合衆国 / サンフランシスコ, カリフォルニア州, アメリカ合衆国 / シアトル, ワシントン州, アメリカ合衆国 企業名 Disney Entertainment and ESPN Product & Technology 掲載日 Sep. 16, 2025

今すぐ応募

仕事内容:

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology (DEEP&T) is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 
Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

The Business Operations team helps guide and articulate technology strategy and research, and is responsible for driving the day-to-day operation of the Product & Technology organization, including: project and portfolio management and tracking; organization-level capital, space, and resource management and allocation; process management; technical incident management; and our administrative and workplace experience support team.

About the Role

We’re seeking a Product Manager to join the Reporting Solutions & Enablement Team for Disney Entertainment & ESPN Product & Technology (DEEP&T). You’ll help build critical self-serve reporting & analytics tools to help technical and business teams across Disney Entertainment to understand and optimize the performance of Disney’s direct-to-consumer streaming products including Disney+, Hulu, and ESPN. You’ll help drive adoption and ensure the long‑term success of our tools, bridging product delivery and real user impact. This role is critical for enabling our product and technical teams to make data-driven decisions, optimize customer experiences, and help Disney grow our direct-to-consumer streaming products.

What You’ll Do

Product Management, Operations, and Go-to-Market

Help gather and compile business and technical requirements, drive the product development lifecycle, define user acceptance criteria, and lead go-to-market activities
Lead day‑to‑day product operations across cross‑functional workstreams, help align teams, remove blockers, and orchestrate flawless execution.
Own end-to-end launch execution for internal reporting products, including communications, user onboarding, and access management
Establish standardized templates, tools, and methodologies for operational consistency and efficiency.
Maintain centralized product documentation, knowledge repositories, and runbook libraries to facilitate collaboration and knowledge transfer.

Drive User Engagement & Adoption

Build deep relationships with internal stakeholders; conduct ongoing research and pain point analysis.
Develop and execute enablement programs, e.g., onboarding sessions, training workshops, and engagement campaigns.
Identify and empower power users and champions to accelerate tool adoption.
Improve users' data literacy by bridging the gap between data governance, data stewards, and users through standardized definitions and shared educational materials.

Monitor Success & Support Round-the-Clock

Identify measurable product outcomes and KPIs and evaluate success against defined objectives.
Track KPIs, and deploy user surveys to drive continuous improvement.
Manage user support channels and ensure timely resolution of issues to maintain a positive user experience.
Escalate identified reported errors to appropriate stakeholders. Ensure issues are rectified in a timely manner. Keep stakeholders up to date on progress.

Leadership & Stakeholder Communications

Prepare executive summaries and stakeholder updates, highlighting progress, metrics, risks, and next steps.
Lead cross-functional syncs and escalation forums to ensure alignment with business and tech teams.

What You’ll Bring

3+ years in product operations, program management, or product management, especially in internal‑tools, reporting, or analytics environments.
Strong understanding of user enablement strategies, adoption frameworks, and stakeholder influence.
Excellent communicator, adept at executive presentations, stakeholder stewardship, and cross‑team alignment.
Highly organized and execution‑oriented; thrives amid ambiguity and evolving priorities. Comfortable establishing structure where none exists.
Experience with internal tooling, analytics platforms, or data governance is a plus.
Able to quantify project value, define roadmap inputs, and establish metrics that align with business outcomes.

Required Education

Bachelor’s degree in a relevant field; and/or relevant work experience.

Additional Information

#DISNEYTECH

#CDIJobs

The hiring range for this position in New York is $120,300.00 to $161,300.00 per year, and in Bristol and Santa Monica is $114,900 to $154,100 per year, and in Seattle is $120,300 to $161,300 per year, and in San Francisco is $125,800 to $168,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

今すぐ応募

Disney Entertainment and ESPN Product & Technologyについて:

Disney Entertainment and ESPN Product & Technologyでは、イマジネーションとイノベーションを融合することで、世界中で最も愛されているストーリーや製品をお客様が体験し、それらと触れ合う方法を新たな視点で再考しています。私たちの業務は多岐にわたり、極めて洗練されています。私たちは、すばらしい体験を創造し、メディアの未来を変革すると同時に、世界中の人々と、彼らが愛するストーリーやスポーツとのつながりを深めることができる製品やプラットフォームを構築しています。

世界クラスのテクノロジーと比類のないクリエイティビティを結びつけるDisneyの能力が、私たちをユニークな存在にしています。それは私たちの過去、現在、そして未来の核心にあるものです。私たちはストーリーテラーであると同時にイノベーターでもあり、クリエイターであると同時にビルダーでもあり、エンターテイナーであると同時にエンジニアでもあります。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはDisney Streaming Technology LLCという事業部門の一つであるDisney Entertainment and ESPN Product & Technologyでのお仕事です。

Disney Streaming Technology LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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