Associate Manager, Sales Enablement - Specialized Ops

ジョブID 10133881 勤務地を選択 ニューヨーク, ニューヨーク州, アメリカ合衆国 / サンタモニカ, カリフォルニア州, アメリカ合衆国 企業名 Disney Advertising 掲載日 Oct. 17, 2025

今すぐ応募

仕事内容:

At Disney, we‘re storytellers, making the impossible, possible. We deliver unparalleled creative content to audiences around the world. We do this through cutting-edge technology and by pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks.

Disney Advertising Sales drives the advertising revenue across platforms for the entire media portfolio – including ABC, ESPN, Hulu, Freeform, FX, National Geographic, Disney Channels Worldwide, and more. The Specialized Operations team mission is to provide unified client service experience with ease and automation to drive revenue more effectively. Our Specialized Operations-Portfolio Support team provides Tier One support, Learning and Communications across the many systems that are used by the Disney Advertising portfolio.

We are a group of creative problem-solvers and collaborators, who aren’t afraid of the unknown. We love to learn, and we ask smart questions to devise viable, revenue-driving solutions in this fast-paced, dynamic environment.

Job Summary

The successful candidate has knowledge of the advertising industry; is support focused, a driven self-starter with strong training, communication skills, and a technology mindset.

This Associate Manager/Sr. Specialist will partner with the Sales Enablement, Specialized Operations, Ad Platform team, as well as other teams within the Business Operations Organization to ensure successful support, training, and communications across linear, addressable, policy, reporting, and CRM. Individual’s responsibilities include, but are not limited to:

Develop a deep understanding of the current system platforms used by Disney Advertising to successfully support the applications.
Serve as the primary liaison for all daily/weekly communication and training support needs, ensuring consistency and clarity across stakeholders.
Owner of the daily/weekly communication and training tracking for Business Operations & Enablement.
Establish trust as a go-to partner for Linear, Addressable, Policy, and CRM user support, with a primary focus on the sales team.
Take ownership of Linear, Addressable, Policy, and CRM user support requests submitted via the designated support channels
Investigate reported user issues to pinpoint root causes and propose potential solutions.
Document and escalate system problems and bugs to the appropriate technology resources.
Champion best practices and capabilities to enhance the user experience within applications.
Collaborate with the Sales Enablement team to stay current on Systems roadmap features and functionality.
Analyze user adoption trends and offer feedback to the Sales Enablement team for necessary improvements.
Engage in cross training with peers on Linear, Addressable, Policy, CRM, and other platforms as required.
Leverage analytics to support training and product needs, sharing these insights to Sales Enablement for backlog prioritization
Enhance and streamline communication to stakeholder teams regarding new releases, updates, and issues in collaboration with counterparts and leadership, ensuring consistent messaging to the user community.
Organize feedback sessions with user community to continuously enhance training and support of the application.
Develop materials and tools essential for onboarding new users and existing users, fostering enthusiasm for system training and the tool.
Strategically plan and schedule training sessions in coordination with the Sales Enablement team.
Lead creation of training materials in a concise and learner friendly manner
Serve as the primary trainer for the Linear, Addressable, Policy, and CRM tool set.
Champion best practices partnering with Ad Platforms and across Sales Enablement

The individual reports to the Manager, Specialized Operations-Portfolio Support.

Requirements

4+ years experience in Sales Analytics, or Revenue Operations
2+ years experience with Salesforce and analytics
2+ years experience with Marketing Cloud or similar tooling to support communications
2+ years experience with sending communications and supporting training initiatives
Exposure to/experience with ad sales and ad tech
Track record of collaboration, consensus-building and project management across functional areas and levels of seniority
Knowledge of and enthusiasm for emerging media and technology
Excellent analytical skills (Excel) with the ability to present complex data simply (Salesforce dashboards, PowerPoint)
Practical, with ability to prioritize work and make a recommendation based on analysis and input from stakeholders
Strong strategic skills that provide business insight and support decision-making
Ability to lead meetings, listen and communicate effectively across functions / levels
Adept at simultaneously managing multiple work streams and prioritizing work that has the most impact and urgency
Excellent interpersonal skills
Excellent verbal and written communication skills
A flexible team member who is willing to jump in as needed
Bachelor’s Degree

#DISNEYADVERTISING

The hiring range for this position in New York, NY is $91,200 to $122,300 per year and in Santa Monica, CA is $87,100 to $116,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

今すぐ応募

Disney Advertisingについて:

Disney Advertisingは、リニア、デジタル、ソーシャル、オーディオ、広告サポートのストリーミング事業を通じて、The Walt Disney Companyのエンターテイメントとスポーツの広告販売と統合マーケティングを担当しています。これには、ABC, ABC News, Disney+, Disney Channels Worldwide, Disney Digital, ESPN Networks, ESPN+, Freeform, FX, National Geographic, HuluおよびABCが所有する8つのローカルステーションが含まれます。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはDisney Advertising Sales, LLCという事業部門の一つであるDisney Advertisingでのお仕事です。

Disney Advertising Sales, LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

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