Manager, Mastering
Descrição do cargo:
Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.
The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.
Here are a few reasons why we think you’d love working here:
1. Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
2. Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
3. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems.
Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams.
The Mastering department is responsible for the mastering of all titles produced by 20th Television, ABC Signature Studios, Freeform, FX Productions, Disney Branded Television, Hulu, and other production entities, including content acquired for Disney+ and Hotstar. The Mastering department liaises with studios, production companies, post-production, third party audio and QC vendors to acquire, QC, prepare and transform both preliminary and final materials for localization, servicing, and global archival purposes. The Mastering department is the gateway between production and consumption of over 300 television series enjoyed by global audiences on multiple platforms including Disney+, Hulu, Hotstar, FX, ABC Network, Disney Channels, and Freeform.
Job Summary:
The Manager Distribution Operations’ primary responsibility is to ensure their direct reports (Mastering Professionals) are adhering to Mastering SOPs and communicating effectively. The Manager will also be a subject matter expert on specific brands (ABC Currents/ABC News/ABC Alternative/Freeform), leading discussions and initiatives pertinent to those brands. Managers in Distribution Ops are expected to be experts at managing meetings, leading and communicating on priorities relevant to their brand, and sending a weekly report to the Director and Senior Manager. Often called upon to work together to help us improve processes and systems, Managers aim to operationalize daily to “work smarter not harder”, make use of metrics initiatives to improve operations, and ultimately ensure the best consumer experience possible. Managers assist in vendor management by leading our weekly meetings and requesting Root Cause Analysis/Preventative Actions through our CASE system. Managers must also identify the difference between a scaled/operationalized process/decision tree and exception management – and elevate the latter to leadership accordingly.
Responsibilities and Duties of the Role:
- Managing team and mentoring team’s scaled-process work within Disney systems for orders, post schedule management, agendas, as well as weekly leadership reports. Developing team’s talent and skillset as well as expectations of performance
- Vendor Management: reviewing QC reports and issues to ensure vendor and ensuring assets are delivered in on time to the right specification. Reviewing vendor performance metrics against SLAs and established timelines.
- Title Management: ensure challenging, exceptional and new workflows for titles are managed partnering with direct reports to manage admin and document new workflows
Required Education, Experience/Skills/Training:
- Bachelor’s Degree or equivalent experience required
- Minimum of 8 years working in Post-Production, Mastering, or related area of distribution
- Minimum of 3 years of managing a team of professional-level employees
- Has experienced level understanding of the motion picture post-production process (asset creation, mastering and QC) and technical delivery requirements (ProRes, IMF, Audio); in addition to documentation and timed-text
- Familiarity with and/or affinity for Disney Branded television, ABC & Freeform brands and products
Preferred Systems & Software Knowledge:
- MS Office Suite (Sharepoint/OneDrive/M365; Excel, Word, Powerpoint, CoPilot, etc.)
- DOT or Salesforce-based software
- Wonderland or Media Asset Library Experience
- Power BI
- Airtable
- Aspera
- Domo
- Smartsheet
- Workday
- Software development UAT experience
The hiring range for this position in California is $103,500 to $138,800 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Sobre o Disney Entertainment and ESPN Product & Technology:
Na Disney Entertainment and ESPN Product & Technology, estamos combinando imaginação e inovação para reimaginar as maneiras como as pessoas experimentam e se envolvem com as histórias e produtos mais adorados do mundo. Nosso trabalho é amplo e profundamente sofisticado. Criamos experiências incríveis, transformamos o futuro da mídia e criamos produtos e plataformas que permitem a conexão entre pessoas em todos os lugares e as histórias e esportes que elas amam.
A capacidade da Disney de unir tecnologia de nível mundial com criatividade exclusiva nos torna únicos. Ela está no centro do nosso passado, presente e futuro. Somos contadores de histórias e inovadores. Criadores e construtores. Animadores e engenheiros.
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à Disney Streaming Technology LLC, que é parte de um segmento de negócios que chamamos de Disney Entertainment and ESPN Product & Technology.
Disney Streaming Technology LLC é um empregador de oportunidades iguais. Os candidatos serão selecionados para emprego independente de raça, religião, cor, sexo, orientação sexual, gênero, identidade de gênero, expressão de gênero, nacionalidade, ancestralidade, idade, estado civil, status militar ou de veterano, quadro clínico, informações genéticas ou deficiência, ou qualquer outro motivo proibido por lei federal, estadual ou local. A Disney defende um ambiente de negócios em que ideias e decisões de todas as pessoas nos ajudam a crescer, inovar, criar as melhores histórias e ser relevantes em um mundo em constante evolução.
ACOMODAÇÃO PARA PESSOAS COM NECESSIDADES ESPECIAIS PARA CANDIDATURAS A EMPREGO
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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