

Solutions Analyst, Product Marketing Ops
工作概要:
Job Summary:
In this role, you will utilize your academic knowledge of messaging channel end-to-end solutioning to enable marketer strategies. You are accountable from solution design to solution build and deployment, to understanding the impact of your solution. Your role is critical to ensuring a high-quality user experience through a rigorous quality assurance approach and intra-team peer feedback. In this role, you are central to driving user engagement improvements via relevancy tuning our messaging to discrete cohorts.
Responsibilities:
- Engages marketers in refinement sessions to clarify strategy requirements to finalize intake.
- Builds messaging solution and conducts self-quality assurance testing.
- Conducts peer-review quality assurance for Marketing Operations counterparts to enable a deployment ready status.
- Actively monitors solution deployment for a limited period to readily identify potential bugs to remediate or mitigate.
- Utilizes business intelligence reporting or direct analytical queries to determine the business impact of the solution, and then utilizes that insight in go-forward refinement sessions or team reporting.
Basic Requirements:
- 2+ years of work experience in marketing operations, analytics, or equivalent applied roles
- Possessing a high bar for quality, and ability to readily spot potential bugs
- Superb writing skills to utilize for documentation, solution design and insights
- Effective communication skills with globally diverse cultures
- Curious and analytic mindset, striving to build expertise
- Ability to be on-call when business critical launches occur
- Verbal and writing proficiency in the English language
Preferred Requirements:
- Active certifications in messaging platforms (Salesforce Marketing Cloud, Braze, Adobe Experience Manager)
- Understanding of messaging best practices (email, push, in-app)
- Working knowledge of SQL
- Experience working in agile teams
- Verbal and writing proficiency in multiple languages
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
關於The Walt Disney Studios:
超過 95 年來,The Walt Disney Studios 一直是 The Walt Disney Company 建立的基石。時至今日,其將優質電影、情節故事、音樂及舞台劇獻給世界各地的消費者。The Walt Disney Studios 坐擁一系列備受尊崇的電影工作室,包括 Disney、Walt Disney Animation Studios、Pixar Animation Studios、Marvel Studios、Lucasfilm、20th Century Studios 及 Searchlight Pictures。旗下亦設有世界級舞台表演製作商 Disney Theatrical Productions。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 The Walt Disney Company (Southeast Asia),其所屬的業務部門是 The Walt Disney Studios。
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