Analyst, Workforce Planning

工作 ID 10162624 地點大嶼山, 香港 有意工作的公司 Hong Kong Disneyland Resort 日期已公佈 Oct. 21, 2026

申請

工作概要:

職位要求

At Hong Kong Disneyland Resort, the Analyst, Workforce Planning plays a key role in ensuring our frontline operations are supported by the right workforce strategies to deliver exceptional Guest and Cast experiences. This position is responsible for workforce forecasting, labor planning, workload modeling, and operational analysis that drive informed business decisions across one or more Lines of Business. The role partners closely with Operations, Finance, Human Resources, and other stakeholders to optimize labor resources while supporting business objectives and operational excellence.

Responsibilities

Develop and maintain labor forecasts, workforce plans, and staffing models to support operational and business needs.
Perform workload, labor hour, headcount, and KPI analyses to monitor labor spending and identify optimization opportunities.
Support strategic workforce planning processes, including Long-Term Planning, Annual Operating Plan, monthly forecasts, budgeting, and actual reporting.
Lead workforce-related projects involving workload studies, field data collection, operational efficiency initiatives, and workforce analytics.
Build analytical models and data visualizations to generate actionable insights and support business decision-making.
Collaborate with scheduling teams to provide labor projections and ensure workforce plans align with operational requirements.
Monitor staffing levels and workforce mix, providing hiring forecasts and recommendations to support timely recruitment planning.
Partner with cross-functional teams including Finance, HR, Industrial Engineering, Revenue Management & Analytics, and Operations to address business challenges and improve workforce effectiveness.
Support labor planning for new business initiatives, special events, seasonal offerings, and operational changes.

Requirements

Bachelor's degree in Operations Research, Statistics, Human Resources, Business Management, or related disciplines.
Minimum 3 years of experience in resource planning, or business analysis.
Experience supporting operational environments and workforce management functions is preferred.
Strong analytical, quantitative, and problem-solving skills with the ability to translate data into business insights.
Excellent communication and interpersonal skills, with the ability to work effectively across diverse stakeholder groups.
Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Access.
Knowledge of SAP or other financial systems is preferred.
Understanding of Hong Kong Employment Ordinance and workforce planning principles.
Fluent in both written and spoken English and Chinese.

HKProfessional

免責聲明

這個職位隸屬於 HK International Theme Parks Limited，其所屬的業務部門是 Hong Kong Disneyland Resort。

如欲了解更多有關 Disney 應徵者使用人工智慧（AI）準則的資訊，請按此

The Walt Disney Company

及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至HKDL.Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求

遇到技術問題？查看常見問題以尋求協助

申請

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。