Manager, Business Integration and Communications, Disney Signature Experiences

工作 ID 10129412 地點 Celebration, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Sep. 04, 2025

申請

工作概要:

As the Manager of Business Integration and Communications for Disney Signature Experiences, you will play a pivotal role in shaping and executing project integration strategies that advance the broader business objectives of Disney Cruise Line, Adventures by Disney, and National Geographic Expeditions. In this role, you will lead a team of salaried and hourly employees responsible for driving the integration and communication of key projects, operational enhancements, and process improvements across all three business lines. Through your leadership, you will provide oversight, alignment, and prioritization of Customer & Trade Experience initiatives by identifying emerging opportunities, managing competing priorities, and fostering collaborative solutions. With a strong focus on innovation, collaboration, and strategic alignment, you will propel project integration efforts forward and position the organization for continued success in a dynamic and evolving environment.

The Manager, Business Integration & Communications will report to the Senior Manager of Business Integration & Communications and sits in Celebration, FL.

* This is an on-site role based in Celebration, FL and relocation will not be available for this position.

Responsibilities:

Lead and develop a team of salaried and hourly employees responsible for the integration and communication of projects, operational changes, and process improvements across Commercial Strategy functional teams for Disney Cruise Line, Adventures by Disney, and National Geographic Expeditions.
Oversee the development and execution of project integration strategies, ensuring alignment with business objectives, standards, specifications, and timelines in collaboration with senior management and partners.
Monitor project performance, identify variances or inefficiencies, and ensure integration leaders provide regular status updates while managing scope and mitigating risks.
Serve as a strategic partner and liaison with operational leaders and stakeholders, resolving escalated project issues and fostering collaboration across functions.
Govern project integration standards and identify opportunities for process improvements to enhance efficiency and effectiveness.
Plan, sequence, and align project initiatives and communications, leveraging project calendars to support launches and business priorities.
Measure and analyze the impact of project integration initiatives, refining strategies to optimize engagement and results.
Ensure team compliance with training requirements, PCI and RIM standards, and manage onboarding and development plans for new team members.

Required Qualifications:

5+ years of experience in project management, business analysis, or operational technology strategies, with proven success leading and developing teams, including setting performance standards and guiding through change.
Strong analytical skills, with the ability to synthesize complex data, draw actionable conclusions, and present recommendations to diverse audiences.
Ability to translate project vision into actionable plans that deliver measurable outcomes.
Demonstrated success in collaborating with and influencing stakeholders across multiple organizational levels.
Excellent communication and presentation skills.
Strong leadership, decision-making, and business acumen, applying analytics, experience, and sound judgment to drive results.
Intellectually curious, with the ability to challenge assumptions and explore innovative solutions.
Skilled at providing constructive feedback and addressing difficult situations while maintaining positive working relationships.
Highly organized, detail-oriented, and able to thrive in fast-paced, dynamic environments.
Adaptable and resilient, with the ability to embrace evolving technologies, processes, and work methods.

Preferred Qualifications:

8+ years of progressive leadership experience in the cruise, travel, hospitality, or airline industries, with demonstrated success leading cross-functional teams of salaried and hourly employees.
Familiarity with Disney Cruise Line, Adventures by Disney, or National Geographic Expeditions operations, policies, and organizational structure.
Proven experience driving strategic initiatives, influencing stakeholders at multiple levels, and leading complex projects across multiple business lines.
Previous experience in travel, hospitality, or guest-facing industries, with a focus on operational excellence and customer experience.

Required Education:

Bachelor’s Degree in Business, Project Management, Organizational Leadership or related field or equivalent work experience.

Preferred Education:

Preferred Certification in a project management methodology such as SCRUM, PMP, or Six Sigma.

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

About The Walt Disney Company

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Magical Cruise Company, Limited，其所屬的業務部門是 Disney Experiences。

Magical Cruise Company, Limited 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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