Asset Protection Specialist
工作概要:
Join Disney as an Asset Protection Specialist! Help create a safe, inclusive environment where every Guest feels welcome.
Protect the Magic. Empower Every Guest. Be Part of the Story.
About the Role and the Team
We’re looking for an Asset Protection Specialist to help create a safe and welcoming environment for all Cast Members and Guests. You’ll play a key role in protecting the magic by preventing risks and responding to security concerns with professionalism and care. This position reports to the Senior Asset Protection Specialist.
What You Will Do
Be a visible presence at store entrances/exits and across the shop floor, acting as a deterrent to potential risks and responding to incidents quickly and calmly.
Apply specialised training in Retail Counterterrorism and Workplace Security to identify and report suspicious activity, aggressive behaviour, and potential threats.
Conduct safety inspections and audits, both in person and via CCTV, and escalate risks to Store Leadership and Corporate Asset Protection.
Support investigations and assist with emergency preparedness and crisis response programmes.
Promote a culture of safety, inclusion, and risk awareness while delivering exceptional Guest service.
Respond to Electronic Article Surveillance (EAS) activations and monitor security systems, alarms, and cameras.
Carry out access checks for Cast Members and vendors, including bag and package inspections.
Act as the liaison with law enforcement and external security partners, ensuring seamless collaboration.
Uphold Disney values and behaviours in every interaction.
Oversee third-party security teams to maintain consistent standards and integration.
Required Qualifications & Skills
Experience in retail Asset Protection, Loss Prevention, Security, or Guest service.
Strong attention to detail and ability to prioritise tasks effectively.
Skilled in non-escalation and de-escalation techniques for both guest service and critical scenarios.
Excellent communication skills and confidence liaising with internal teams and external partners, including Police.
Ability to lead and resolve safety/security incidents and manage projects from start to finish.
Physically able to lift up to 40 pounds and climb ladders.
Flexible availability, including evenings, weekends, and holidays.
Comfortable delivering training and awareness sessions in both one-to-one and group settings.
Preferred Qualifications
In-depth knowledge of retail Asset Protection and Security practices.
Familiarity with safety procedures and physical security technology (CCTV, Access Control, EAS systems).
Experience analysing Exception-Based Reporting and POS data.
Proficient in incident management and Microsoft Office Suite.
First Aid/CPR/AED certification.
The Perks
Discount on merchandise in The Disney Stores and at selected retail shops in Disney Theme Parks and Disney Resorts.
A Silver Pass entitling you and three guests to complementary entry to the Disney theme parks.
Individual cover of the Company’s Private Health Insurance (VHI).
Life assurance at 3 times your annual salary (up to the current Government earnings cap); 3 months service is required before eligibility.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
關於Disney Store:
Disney Store 及 shopDisney 是 Disney Parks、Experiences and Products的零售銷售部門,亦是 The Walt Disney Company (NYSE:DIS)及其聯營公司的業務部門,將 The Walt Disney Company 的品牌擴展至商品領域。在北美洲、歐洲、日本和中國的 Disney Store 及 shopDisney 為 Disney 所擁有並由其與營運。Disney Store 及 shopDisney 售賣包括獨家產品系列在內的優質產品與書籍,為主要娛樂提案及 Disney、Pixar、Star Wars、Marvel 和 National Geographic 的人物作支援及宣傳。shopDisney.com 是適合所有年齡層顧客的美國電子商貿熱點,提供一系列來自 Disney 及授權商的最佳精選產品、全球系列及合作計劃,其中包括時尚服飾及配飾、玩具、家居及收藏品。Disney Store 及 shopDisney 為客戶呈獻的魔幻購物體驗,只能在 Disney 這個世界一大成功娛樂公司中找到。目前北美洲、日本、中國與歐洲均設有 Disney Store,還設有以下網上商店:www.shopdisney.co.uk、www.shopdisney.de、www.shopdisney.es、www.shopdisney.fr、www.shopdisney.it 和 www.disneystore.co.jp 。如欲了解詳情,請在 www.facebook.com/shopDisney、www.instagram.com/shopDisney 及 www.twitter.com/shopDisney 上關注我們
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 The Disney Store (UK) Ltd,其所屬的業務部門是 Disney Store。
The Disney Store (UK) Ltd 是提供平等機會的僱主。考慮是否聘用求職者時,將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化,所有人的想法和決策都有助我們發展、創新、創造最好的故事,並與瞬息萬變的世界息息相關。
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