

Manager, Sales & Ticketing (Broadway)
工作概要:
At Disney Theatrical Group we strive to create a culture of innovation, inclusion, collaboration, and creativity. Stories shape how we see ourselves and everyone around us. As storytellers, we have the power to not only uplift and inspire, but also to champion the spectrum of voices in our world. If you want to help tell compelling, diverse, and enduring stories through live theater, we want to hear from you.
Disney Theatrical Group (DTG) is currently seeking a detail-oriented self-starter with strong communication and organizational skills to join our team as Manager, Sales & Ticketing (Broadway). This position requires a candidate to possess experience in inventory and yield management, ticketing operations, budgetary management, sales strategy, keen relationship management expertise and an understanding of the Broadway market.
This individual will report to the Director, Sales & Ticketing. Primary responsibilities include supporting all day-to-day sales and ticketing activities for DTG’s Broadway productions, including but not limited to optimizing grosses and attendance utilizing yield management techniques, forecasting results, executing event builds, programming special offers, leveraging knowledge of how each retail site merchandises DTG’s shows, and managing sales partner relationships. In this role, the individual must work daily with internal partners such as company management, marketing, and finance, and externally with box offices and various third-party sales partners.
JOB RESPONSIBILITIES
Manage the ticketing operations of DTG Broadway productions, including:
Completing event builds for new blocks of tickets and working with box offices, Ticketmaster, Broadway Direct and other partners to ensure proper implementation in ticketing systems
Managing new performance on-sales by confirming and configuring event details & pricing, generating distributor sales memos and leading the communication of these memos to sales partners to advocate for our shows
Managing the execution of promo codes, promo pages, and marketing assets
Managing relationships with direct-to-consumer partners for offer implementation and site placement as appropriate
Acting as the point of contact for Broadway group sales and direct-to-consumer partners as well as for Disney fan environments
Maintaining the Ticketmaster marketing relationship
Managing relationship with several industry partners to provide service for negotiated ticket buys
Allocating, forecasting and reconciling an approximately $1M budget intended to empower sales efforts
Building and executing reports for weekly buyer data to maintain integrity of buyer CRM database and execute with a level of discretion that such a task requires
Manage yield management and data analysis for DTG Broadway productions
Daily analysis and implementation of yield management techniques, including:
Dynamically pricing productions
Monitoring distressed inventory
Determining lottery and special offer allocations
Weekly analysis, including:
Tracking of sales pacing
Revenue forecasting
Creating pricing proposals
Sales updates to various internal teams
Updating best availability calendars
Light travel is occasionally required throughout the year
BASIC QUALIFICATIONS
3+ years’ experience in the entertainment/theatre/sports industry with proven proficiency in ticketing/sales operations and data-driven decision making
Extensive knowledge of Ticketmaster and at least one other ticketing system
Understanding of the various sales partners in the Broadway community (existing relationships preferred, but not required)
Strong understanding of and ability to apply yield management and inventory management principles
Excellent interpersonal communication skills and ability to communicate technical/data-based information to a broad audience
High aptitude with Excel
Willingness to learn in a fast-paced environment
PREFERRED QUALIFICATIONS
A passion for theater and/or the Disney brand
DTG is committed to providing the highest quality opportunities for the widest, most diverse group of talented professionals throughout their career trajectory.
Disney Theatrical Group, a division of The Walt Disney Studios, was formed in 1994 and operates under the direction of Andrew Flatt and Anne Quart. Worldwide, its ten Broadway titles, including the current Broadway productions of The Lion King and Aladdin, have been seen by more than 200 million theatregoers and have been nominated for 62 Tony® Awards, winning Broadway’s highest honor 20 times. Disney Theatrical Group also delivers live shows globally through its license to Feld Entertainment, producer of Disney on Ice. In addition, DTG licenses musical titles for local, school and community theatre productions through Music Theatre International, resulting in over 500,000 performances around the world reaching audiences of more than 150 million.
The hiring range for this position in New York, NY is $94,100 to $121,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Theatrical Group:
Disney Theatrical Group 是 The Walt Disney Studios 的一個分部,成立於 1994 年,由 Andrew Flatt、Anne Quart 和 Thomas Schumacher 掌管營運。它的十部百老匯作品風靡全球(包括目前的百老匯作品 The Lion King 和 Aladdin),觀眾人數已超過 2 億,而作品亦獲提名 62 項 Tony® Awards,贏得百老匯的最高榮譽多達 20 次。Disney Theatrical Group 也透過授權給冰上迪士尼製作公司 Feld Entertainment 在世界各地獻上現場表演。此外,DTG 還透過 Music Theatre International 授權當地、學校和社區劇院製作的音樂作品,在世界各地舉辦了超過 500,000 場表演,觸及逾 1.5 億觀眾。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Buena Vista Theatrical Group Ltd.,其所屬的業務部門是 Disney Theatrical Group。
Buena Vista Theatrical Group Ltd. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
遇到技術問題?查看常見問題以尋求協助。
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