Senior Manager, Product Operations - Commerce, Data & Identity

工作 ID 10132671 地點旧金山, 加利福尼亚州, 美國 / 格倫代爾, 加利福尼亚州, 美國 / 纽约, 纽约州, 美國 有意工作的公司 Disney Entertainment and ESPN Product & Technology 日期已公佈 Sep. 30, 2025

申請

工作概要:

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems.

Commerce, Data & Identity provides the core product management functions for areas crucial to Disney’s media businesses. These include initiatives and products that power digital commerce, identity, and growth, as well as those that reach uniquely across The Walt Disney Company enterprise, such as messaging and privacy, among others. Additionally, it is responsible for the data engineering, science, and products for Disney Entertainment & ESPN, along with their interconnection with other parts of The Walt Disney Company.

Responsibilities:

The Senior Manager, Product Operations position within Commerce, Data, and Identity (CDI) Operations sits at the intersection of Product, Design, Engineering, and Disney’s subscribers. The primary responsibility for this role is to serve as the trusted right-hand to CDI’s Senior Vice President of Product Management ensuring effective team operations, driving execution of key initiatives, and facilitating change management.

This role will be critical to:

Serve as the primary point of contact and first line of defense for inbound CDI requests. This includes being seen as a subject-matter expert - handling inquiries, developing action plans, and assisting with the preparation and dissemination of communications
Build and foster effective working relationships with CDI team members as well as cross-functional partners for increased efficiency and responsiveness in communications
Partner with back office functions on key activities related to talent management (headcount management), finance (budget management), communications (executive reporting, newsletters, internal team discussions), as well as legal and compliance
Rationalize business inputs including stakeholder requirements, financial constraints, and engineering resources to determine impact
Maintain a clear understanding of active and pending requests, projects, timelines, and progress
Develop, maintain, and execute ownership of assigned projects from concept to completion
Implement procedures and process improvements to help internal teams run efficiently
Serve as the primary point of contact and communicator on behalf of Commerce, Data, and Identity

Qualifications:

Bachelor’s degree and/or equivalent work experience
Minimum of 10 years of relevant work experience
Ability to work autonomously on behalf of the CDI leadership team to accomplish key tasks
Excellent communication and presentation skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
Strong interpersonal skills with the ability to engage, influence, and build alignment among multiple groups and key stakeholders across Product, Design, Engineering, Quality, and Program Management
Proficiency with core Product Management tool suites, including JIRA, Confluence, Airtable, Miro, Lucid, etc.
Action-oriented with strong attention to detail
Ability to operate in a fast-paced highly iterative environment
Excellent time management and organizational skills with the ability to prioritize, and multitask assignments effectively
Willingness to take initiative and follow through on projects while working independently and proactively with minimal supervision

#DISNEYTECH

The hiring range for this position in California is $167,200 - $246,400 per year, in NYC area is $175,800-$235,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Entertainment and ESPN Product & Technology:

在Disney Entertainment and ESPN Product & Technology，我們結合想像力與創新，以重新想像人們體驗和參與世上最受歡迎故事和產品的方式。我們的工作內容廣泛，且精深細密。我們創造令人驚豔的體驗、改變媒體的未來，並打造產品和平台，讓世界各地的人們都能與自己喜愛的故事和體育活動緊密相連。

Disney結合世界級技術與獨特創意，因而與眾不同。這是我們過去、現在和未來的核心。我們是故事敍述者和創新者。創作者和創建者。表演者和工程師。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Streaming Technology LLC，其所屬的業務部門是 Disney Entertainment and ESPN Product & Technology。

Disney Streaming Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

遇到技術問題？查看常見問題以尋求協助。