Program Manager (Project Hire)

工作 ID 10133079 地點伯班克, 加利福尼亚州, 美國 有意工作的公司 The Walt Disney Company (Corporate) 日期已公佈 Oct. 08, 2025

申請

工作概要:

Department Description:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

Responsibilities of the role:

The Program Manager works in a dynamic, collaborative environment and reports to the Enterprise Technology Director, Technical Program Management (Services & Platforms) and may support technology programs or projects across the ETech Services & Platforms team, with initial focus on Continuous Improvement and Connected Experiences.

Managing enterprise-level programs and/or multiple projects within the Disney Enterprise Technology portfolio.
Work closely with various project owners to define the project team and assign responsibilities.
Responsible for developing a consolidated view of the program, and for program deliverables including calendars, cross-project dependencies, risk analysis, stakeholder coordination and regular communication of status.
Guiding process development at a Program team level, and managing high-risk, high-impact, strategic projects across a multi-disciplinary, multi-function group of technologists and business professionals.
Experience communicating across audiences, effectively defining, and utilizing escalation paths, and updating executive stakeholders.

Program and Project Management Delivery:

Accountable for driving execution and delivery of moderately complex projects or programs from start to finish.
Demonstrates clear understanding of the program’s vision, objectives, scale, and scope of work, expected outcomes, business value and impact, timelines, roadmaps, resource level requirements.
Establishes strong partnerships and engagement with Program or project stakeholders.
Create full-scale master program and project schedules and communication plans consisting of multiple projects or components.
Creates governance practices and protocols to control and monitor the program/projects.
Ensure proactive scheduling of key deliverables, milestones, and deliverable tasks.
Provides management oversight, aligns, and leads cross-functional and international project teams to ensure critical day-to-day program/project deliverables progress forward to deliver specified requirements, objectives, and value.
Prepares program/project status reports to demonstrate project overall health, key performance indicator (KPI), risk, issues, accomplishments, next steps, and escalation requests.
Proactively identifies and resolves issues and risks on programs/projects to meet program commitments. Ensures create problem solving and critical thinking.
Ability to consolidate details and provide executive level status presentations and dashboards in a consumable and organized fashion.
Working knowledge of the integrated systems lifecycle development utilizing different – and sometimes – multiple development models (e.g., agile, waterfall, hybrid, etc.)
Demonstrates organizing teams through Agile ceremonies (e.g., product backlog refinement, preplanning, planning, daily standups, sprint reviews, and retrospectives).
Manages project document repositories and ensures are maintained / updated.
Creates data visualization elements to provide a graphic demonstration of project analytics and metrics.
Proven facilitator that can lead project meetings and workshops driving commitments, accountability, and deliverables.
Identifies gaps in the project team’s accountability and ownership of deliverables.
Fosters a team environment of self-organization, retrospect to learn and adapt with the goal of delivering the highest value to our guests and cast.

Financial Management

Responsible for finance/budget responsibilities for programs of high complexity and large budgets (<$60M).
Analyzes, measures, and recognizes the financial impact of various project actions, participate in analyzing and using financial data to identify key project issues, and maintains budget tracking and monitors budget expenditures.
Establish program and project financial forecasts including resource plans and other expense plans.

Communication and Organizational Change Management

Leads with practicality and wisdom during competing priorities and diverse personalities. Operates as an independent and dynamic program leader. Highly adept at influencing without direct authority
Facilitates Program update and project team meetings effectively, ensuring the desired outcomes are achieved.
Distributes timely and effective Program or project meeting updates and call to action updates across project teams.
Demonstrates effective communication skills to facilitate project-related conversations with technology senior leaders/managers/directors and service owners alike and driving tasks and project dependencies to completion across multiple supporting teams.
Escalates need for guidance and support to direct manager effectively.
Ensures principals of Organizational Change Management such as measuring engagement, ensuring adoption, and providing sustainment updates.
Understanding and managing the impact of change on employees and the organization. Secure employee commitment (including process managers) for proactive change.

Technical Depth

Demonstrated understanding of technical project delivery with a focus on Agile delivery and Agile delivery tools such as Jira, Rally, VersionOne, etc.
End-user experience and a moderate level of competency in the use of modern program and project management tools, such as Clarity, Smartsheet, JIRA, MS Project on the Web, Confluence, Apptio, SharePoint/Microsoft Teams, ServiceNow, PPM, etc.
Proficiency with a wide range of productivity tools, including collaboration software (e.g., Slack, MS Teams), and standard MS Office tools (e.g., Outlook Online, OneDrive).
Strong Technical services working knowledge in one or more domains with the ability to flex across other domains, including continuous improvement, six sigma, conference room technologies & buildout / operations, application delivery, email/messaging platforms, video and voice solutions deployed at scale, workplace devices, support, and authentication, network and infrastructure, datacenter migration, cloud migration.
Ability to draft technical requirements (i.e., for data and metrics implementation, continuous improvement implementation, and connected experiences implementation)

Vendor Management and International Team Partnership

Oversees and aligns with third party vendor and partners with international teams to ensure deliverables are complete in a timely manner.
Demonstrate flexibility to align with international time zones, as necessary.
Evaluates and harmonize vendor’s timelines/schedules and cross-project dependencies to ensure alignment with overall program objectives.
Drives escalations to remediate risks/blockers impeding vendor’s forward progression, as necessary.

Continuous Improvement

Develop and implement strategies to address identified issues, tools, techniques, and methodologies like Lean, Six Sigma, and Kaizen. Clearly define program objectives, scope, and success criteria Develop and measure standard metrics to track progress. Monitor and report on the effectiveness of implemented changes.
Lead and manage improvement projects, ensuring they are completed on time and within budget.
Provide training and mentorship to employees on continuous improvement methodologies and tools.
Track the performance of implemented improvements and adjust strategies as needed to ensure continued effectiveness.
Foster a culture where employees are encouraged to identify and implement improvements, leading to a more proactive and innovative organization.

Must Haves

A minimum of 5 years of applicable program management experience in a technology environment, preferably for a large company.
A minimum of 1 years experience serving in a leadership role on a small to mid-sized Agile development team that was diligently applying Scrum principles, practices, and theory.
A minimum of 3 years experience in leading technology, multidisciplinary efforts across a large-scale matrix organization
Demonstrates inclusive leadership that embraces diversity.
Excellent organizational, communication, and time management skills
Demonstrates ability to develop teams, mentor staff.
Analyzing data to identify trends, patterns, and root causes of problems.
Effectively communicating ideas, leading teams, and helping drive change within the organization.

Nice to Haves:

PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager, or Scrum Master competencies are preferred.
Six Sigma certification preferred.

Education:

A BA/BS in business, computer science preferred or other technical field or appropriate work experience.

**This is a 12-month Project Hire position, with no guarantee of permanent placement.**

#DISNEYTECH

The hiring range for this position in Burbank, California is $126,400 to $169,500 per year and in Seattle, WA $132,500 to $177,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於The Walt Disney Company (Corporate):

在 The Walt Disney Company (Corporate)，你會看到公司強大品牌背後各業務如何融會交流，建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子，你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜，同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Worldwide Services, Inc.，其所屬的業務部門是 The Walt Disney Company (Corporate)。

Disney Worldwide Services, Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

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