Ad Ops Solutions Specialist

工作 ID 10124286 地點纽约, 纽约州, 美國 / 圣莫尼卡, 加利福尼亚州, 美國 / 芝加哥, 伊利诺伊州, 美國 / 西雅圖, 华盛顿州, 美國 有意工作的公司 Disney Advertising 日期已公佈 Jun. 25, 2025

申請

工作概要:

Disney’s Addressable Ad Operations team is seeking an Ad Operations Solutions Specialist who will be an exceptional addition to our Advertising Operations team on one or more of our exciting brands. These brands are composed of The Walt Disney Company’s (NYSE: DIS) global entertainment and news television properties, owned television stations, as well as radio and publishing businesses. This includes the ABC Television Network, ABC Owned Television Stations Group, ABC Studios, ESPN, Hulu, Disney Channels Worldwide, Freeform, FX and National Geographic as well as Disney/ABC Domestic Television and Disney Media Distribution.

Job Summary:

Disney’s Ad Operations team is seeking an Ad Operations Solutions Specialist who will be an exceptional addition to our team. As an Ad Operations Solutions Specialist, you will report into the Manager of Ad Operations Solutions and work closely with Account Managers, and other sales support teams. The Ad Operations Solutions Specialist is responsible for ensuring accuracy of ad campaign implementation details prior to launch and acting as an expert in troubleshooting data & technical platform issues. The Ad Ops Solutions Specialist also works with other cross functional teams to triage escalations and test new products in support of the Ad Ops team. The right person for this role is extremely detail orientated and has a strong eye for technical details, gets excited by technological innovation, is willing to take on new challenges, and thrives in a dynamic, fast-paced collaborative environment. If you are someone who meets this description, then this is a great role for you.

Responsibilities and Duties of the Role:

Review order management system, targeting instructions, campaign assets and implementation within the ad server as part of monitoring the accuracy of campaign launches within the Ad Operations’ trafficking and execution processes
Utilize a data-driven approach that will formulate reporting and insights into where our development opportunities are in order to foster additional training needs amongst the Operations teams
Organize metrics to pinpoint process-related inefficiencies, measure accuracy, and celebrate the Ad Ops team’s success rates
Collaborate with Account Managers to ensure all aspects of campaign setup, management, and creative implementation are upheld with efficient processes
Serve as the first point of escalation for the Ad Ops and VX teams for technical support in the following categories: ad experience, platform bugs, internal/external reporting, delivery, and interactive ads on OTT
Field and triage day to day ad server and platform escalations; working with the Ad Platform team for resolution and providing real-time communication to the Ad Ops team
Use internal data and testing platforms to proactively identify and monitor ongoing or potential issues that may arise
Attend Account Management pod meetings to share insights, best practices and re-trainings on campaign setup, implementation, and performance
Communication of status updates on widespread bugs and revenue impacting anomalies
On-call support may be required for after-hours client-related emergencies

Required Education, Experience/Skills/Training:

Bachelor’s Degree or Equivalent
2 years of experience in digital media operations with exposure to ad technology and implementation processes
1 year of Ad Operations Experience
Experience within the digital online ecosystem, including familiarity with third party ad servers such as DCM, Innovid, etc.
Basic experience with debugging and proxy tools such as Charles & Fiddler
Comprehension and experience in implementation of digital video and other formats, including VAST and VPAID
Experience with a video ad server (Freewheel, DoubleClick for Video, etc.)
Experience in a queue management/ticketing system such as JIRA and Operative
Ability to dissect technical details to take a deeper dive for resolution and investigation
Comfort with reporting and using data sets for deeper analysis
Quick learner and detail oriented: critical thinking and analytical skills
Experience communicating effectively with internal teams
Proficient with Microsoft Office Excel and Power Point

Preferred:

Experience on an OTT platform a plus
Programmatic experience a plus (DSP, SSP)
Experience in a role requiring troubleshooting and problem-solving abilities

#DisneyAdvertising

The hiring range for this position in New York, NY is $90,000 - $109,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Advertising:

Disney Advertising 負責透過線性、數碼、社交、音訊和廣告支援的串流業務，為 The Walt Disney Company 的娛樂和體育產品進行廣告銷售和綜合營銷。其中包括 ABC、ABC News、Disney+、Disney Channels Worldwide、Disney Digital、ESPN Networks、ESPN+、Freeform、FX、National Geographic、Hulu 及其八個 ABC 擁有的當地電台。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Hulu, LLC，其所屬的業務部門是 Disney Advertising。

Hulu, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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