

Asset Protection Manager
工作概要:
Assistant Manager Asset Protection Retail Stores
The Asset Protection Manager ensures a safe and secure environment for Cast Members and Guests across multiple Disney store retail locations. This role manages the Asset Protection team, including internal personnel and third-party security providers, and oversees the execution of comprehensive programs focusing on security, profit protection, incident management, and compliance. The Asset Protection Manager utilizes advanced industry knowledge, certifications, and security technologies to safeguard store assets and mitigate risks.
A Day in the Life of an Asset Protection Manager…
- Lead daily operations of the Asset Protection Specialists, providing visible deterrence and addressing security concerns, including escalated guest interactions, aggressive behavior, ORC, civil unrest, and potential threats. Mentor and develop team members to enhance performance and leadership capabilities. Provide coaching and performance management as required to constantly grow and develop team members.
- Collaborate with business leadership to execute proactive Asset Protection strategies designed to reduce shrink and mitigate Workplace safety risks. Maintain strong relationships with law enforcement, retail partners, and third-party security providers, enhancing security measures, emergency response strategies, and incident resolution across locations.
- Provide ongoing AP, risk and retail operations training. Provide specialized training on Retail Counterterrorism, Workplace Security Programs, and emergency preparedness. Tailor training to enhance situational awareness and crisis response.
Responsible for the management and execution of Retail Asset Protection and Risk Programs throughout all retail locations supporting Shrink Mitigation, Training & Awareness and Workplace Safety.
- Oversee safety and security audits, including inspections of CCTV, EAS, and access control systems, ensuring compliance with TWDC guidelines and industry standards. Adjust protocols as needed based on audit results.
- Manage security technologies (CCTV, EAS, radios, access control) and ensure their operational efficiency. Stay current with technological advancements to enhance operational effectiveness. Work closely with Home Base Personnel and retail operations partners to ensure proper utilization and functionality of all technology & tools.
- Lead investigations into security incidents, analyzing trends to identify opportunities for risk reduction and shrinkage prevention. Use data analysis tools to generate actionable insights for continuous improvement.
- Lead crisis management initiatives in collaboration with internal teams, including Disney Consumer Products, providing expertise during high-stakes situations and support.
- Work with the Operations Leadership Team to address profit protection challenges, applying problem-solving skills to resolve issues and contribute to long-term strategies that reduce shrinkage and improve profitability.
- Lead recruitment, hiring, and onboarding programs of Asset Protection Specialists and third-party security personnel. Foster continuous learning and development within the team.
- Oversee proper scheduling of the Asset Protection team to meet security needs across all store locations, optimizing coverage during peak periods.
- Deliver ongoing training to Cast Members on workplace safety and risk mitigation, incorporating real-world scenarios and advanced threat detection techniques to promote awareness and reduce risk.
Work closely with leadership teams across various business units, including Disney Consumer Products and Global Security to provide pre-event planning and on-site support as needed.
You will need these skills to be successful in this role…
- +5 years in Asset Protection/Loss Prevention in a large, multi-unit specialty retail environment.
- Proven ability to manage high-pressure situations with successful incident resolution.
- Experience leading, developing, and mentoring teams to foster accountability and performance.
- Ability to manage diverse teams, including third-party security personnel, while maintaining high standards.
- In-depth knowledge of Asset Protection programs, workplace safety, and security policies.
- Proficient in security technologies such as CCTV, EAS, access control systems, and incident-based reporting.
- Expertise in loss prevention, shrinkage reduction, and crime prevention.
- Certified Fraud Examiner (CFE), Certified Forensic Interviewer (CFI), or other industry-recognized certifications preferred.
- Wicklander-Zulawski or equivalent interview and interrogation certification is a plus.
- Proficient in Microsoft Office Suite and security management software (e.g., CCTV management systems, access control systems).
- Ability to thrive in a dynamic, fast-paced environment with shifting priorities and emerging threats.
- Strong ethical foundation and ability to handle sensitive information with discretion.
- Strong problem-solving skills and the ability to make data-driven decisions under pressure.
- Experience using data analytics for incident tracking and trend analysis.
- Proven experience conducting thorough investigations, with knowledge of legal and ethical considerations in asset protection.
Education is important to us, here is what we are looking for…
- Bachelor’s degree preferred, with relevant fields of study such as Criminal Justice, Business Administration, Security Management and/or related degree
- Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
- #DisneySecurity #twdcmedia and #corp_media
The hiring range for this position in New York, NY is $83,200 to $111,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Store:
Disney Store 及 shopDisney 是 Disney Parks、Experiences and Products的零售銷售部門,亦是 The Walt Disney Company (NYSE:DIS)及其聯營公司的業務部門,將 The Walt Disney Company 的品牌擴展至商品領域。在北美洲、歐洲、日本和中國的 Disney Store 及 shopDisney 為 Disney 所擁有並由其與營運。Disney Store 及 shopDisney 售賣包括獨家產品系列在內的優質產品與書籍,為主要娛樂提案及 Disney、Pixar、Star Wars、Marvel 和 National Geographic 的人物作支援及宣傳。shopDisney.com 是適合所有年齡層顧客的美國電子商貿熱點,提供一系列來自 Disney 及授權商的最佳精選產品、全球系列及合作計劃,其中包括時尚服飾及配飾、玩具、家居及收藏品。Disney Store 及 shopDisney 為客戶呈獻的魔幻購物體驗,只能在 Disney 這個世界一大成功娛樂公司中找到。目前北美洲、日本、中國與歐洲均設有 Disney Store,還設有以下網上商店:www.shopdisney.co.uk、www.shopdisney.de、www.shopdisney.es、www.shopdisney.fr、www.shopdisney.it 和 www.disneystore.co.jp 。如欲了解詳情,請在 www.facebook.com/shopDisney、www.instagram.com/shopDisney 及 www.twitter.com/shopDisney 上關注我們
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Store USA, LLC,其所屬的業務部門是 Disney Store。
Disney Store USA, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
遇到技術問題?查看常見問題以尋求協助。
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