Workplace Experience Specialist

工作 ID 10127234 地點旧金山, 加利福尼亚州, 美國 有意工作的公司 Disney Entertainment and ESPN Product & Technology 日期已公佈 Sep. 11, 2025

申請

工作概要:

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

The Business Operations team helps guide and articulate technology strategy and research, and is responsible for driving the day-to-day operation of the Product & Technology organization, including: project and portfolio management and tracking; organization-level capital, space, and resource management and allocation; process management; technical incident management; and our administrative and workplace experience support team.

Job Summary:

You will directly perform business unit centered space management functions for Disney Entertainment & ESPN Product & Technology. In addition, you will work on initiatives across other offices via partnerships with team members at those offices, with occasional travel possible (less than 1%).

You will be a self-starter and will work closely and collaboratively with internal stakeholders across the DE&E Product & Technology Team as well as with partner organizations such as Security, Safety, Enterprise Tech, HR, and Corporate Real Estate. The ideal candidate is a self-starter with strong communication and organization skills, excellent attention to detail and accuracy, and ability to concurrently manage multiple workstreams and projects.

Responsibilities:

Office / desk move planning, execution and in partnership with corporate teams such as Corporate Real Estate, Move Services, and Facilities. May require lifting boxes or equipment up to 50lbs.
Assist employees with adjustments to their workstations, monitor post and arms, ergonomic sit/stand risers, keyboard trays, chair etc. May include swapping of equipment.
Daily management and care of Disney Entertainment & ESPN Product & Technology spaces and team member needs as they pertain to the physical office space (ie conference rooms, huddle rooms, kitchens, furniture, common spaces, signage updates, overarching technologies needed within the space)
Inventorying, ordering, and stocking of any kitchen or office supplies as well as snack programs
Processing expenses and ordering equipment / supplies
2-way communication with the team members at assigned location including compiling internal communications such as written memos & help to maintain process documentation to identify areas for process optimization, cost savings, and enhanced efficiency, implementing innovative solutions where applicable.
Serve as a business partner to internal key stakeholders across our DE&E P&T organization as pertaining to space management of the assigned space.
Partnership with security on team member access to facilities
Partners with hiring teams and Human Resources to support the onboarding process for new employees, focusing on the timely procurement and setup of necessary equipment, including ergonomic assessments and appropriate workspace seating, including desk adjustments to meet individual needs.
Serve as a crisis management representative for the WE team
Validate and update location data and records, ensuring their accuracy and completeness.
Responsible for documentation and justifications pertaining to space planning needs, including new workstations and general office space alteration.
Serve as main contact point and owner in many cases for local team member questions, IT, AV, First Aid & Fire / Safety, security, parking, team member onboarding / offboarding, landlord communications
Ensure issue resolution in a timely manner for HVAC concerns, furniture issues, and cleaning.

In addition to contributing to the success of the physical office location, you will ensure an exceptional onsite employee experience by coordinating bodies of work across the team / our portions of the location such as:

Planning special events including special holiday projects and team building events
Assisting in preparing for major meetings, all hands, and training sessions
Serve as point of contact for new hires to the location engaging with day 1 activities to familiarize the new hire with their work location.
Drive human centered touch points & resources in an ever-evolving ecosystem for everything work-space related that impacts our employees’ ability to do their best work and get the most out of our in-office workspace

This position will report to the Senior Manager, Workplace Experience.

Required Qualifications:

Space Management Experience:
- Minimum of 3 years of space management experience.

General Skills:
- Excellent computer proficiency, particularly with Microsoft Office (Outlook, Word, Excel, PowerPoint), and ability to learn new software.
- Highly effective communicator, both verbally and written.
- Ability to navigate a matrixed organization and a global network of internal and external partners.
- Comfortable working in a fast-paced and dynamic working environment, supporting new products and businesses.

Professionalism:
- Ability to work with the highest degree of confidentiality – exercising discretion, judgment and diplomacy.
- Highly collaborative mind-set.
- Exceptional interpersonal skills and partnering capabilities with the ability to develop strong working relationships.
- Team player with positive/easy-going manner to handle varied personalities, responsibilities and assignments.
- Ability to maintain professionalism under pressure.

Project Management:
- Known for your ability to be detail oriented in all facets.
- Demonstrated ability to prioritize, meet deadlines, make decisions and change course of action quickly.
- Exceptional organizational and follow-thru skills with the ability to work on many projects simultaneously.
- Ability to anticipate needs, be proactive, resourceful and flexible.

The hiring range for this position in San Francisco, CA is $70,500.00 to $94,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Entertainment and ESPN Product & Technology:

在Disney Entertainment and ESPN Product & Technology，我們結合想像力與創新，以重新想像人們體驗和參與世上最受歡迎故事和產品的方式。我們的工作內容廣泛，且精深細密。我們創造令人驚豔的體驗、改變媒體的未來，並打造產品和平台，讓世界各地的人們都能與自己喜愛的故事和體育活動緊密相連。

Disney結合世界級技術與獨特創意，因而與眾不同。這是我們過去、現在和未來的核心。我們是故事敍述者和創新者。創作者和創建者。表演者和工程師。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Streaming Technology LLC，其所屬的業務部門是 Disney Entertainment and ESPN Product & Technology。

Disney Streaming Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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