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Associate Sales Manager, eCommerce

Job ID 10131761 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Sep. 15, 2025
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Job Summary:

The Associate Sales Manager, eCommerce will lead sales-driven campaigns and optimize the consumer journey on the brand’s official website (HKDL.com) to drive traffic, increase conversion rates, and grow revenue. To achieve such objectives, the role will, among various tasks, manage CPS (Cost-Per-Sale), Affiliate, and Metasearch campaigns to promote offerings such as Park tickets and Hotel room nights. This role requires a strong sales mindset, campaign management expertise, and the ability to collaborate across functions to deliver measurable results.

Responsibilities:

  • Responsible for sales-driven campaign management and optimization to achieve campaign sales goals in both volume and revenue, focusing on Park tickets and Hotel rooms. Collaborate with Marketing for resource support. Conduct campaign presentations and reviews to stakeholders.

  • Collaborate with cross-functional LOBs, including Technology & Digital, Revenue Management & Analytics, Marketing, and CRM, to develop and implement consumer journey optimization strategies.

  • Establish new sales campaigns or partnerships that align with business opportunities and eCommerce objectives.

Requirements:

  • Minimum 6 years of relevant experience, background in travel, hospitality, OTA, or retail is preferred.

  • Proven expertise in eCommerce sales, CPS, Affiliate, and Metasearch campaigns.

  • Strong expertise in performance marketing metrics and consumer journey optimization.

  • Strong analytical skills and proficiency in tools like Adobe Analytics.

  • Excellent collaboration and influencing skills.

  • Fluent in English, Cantonese, and Putonghua.

HKProfessional #LI-CL1

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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ABOUT HONG KONG DISNEYLAND

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  • About

    Hong Kong Disneyland Resort touches the hearts of millions of visitors every year by bringing immersive storytelling to life. We are proud to call Hong Kong home and are dedicated to supporting our city as a leading tourist destination in the world.

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  • Community

    Disney is committed to providing comfort, happiness, and inspiration to kids and families around the globe. Hong Kong Disneyland Resort has been committed to help building a stronger community. We believe the power of Disney magic can make a positive difference to our community. We partner with community leaders and non-profit organizations to understand the social needs and create impactful initiatives that support families in getting through life challenges, and promote quality moments of togetherness or help people dream big.

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  • Environment

    Our commitment: Hong Kong Disneyland Resort embraced an environmental approach from the project’s design stage, and our dedication to environmental protection extends to our daily operations. We firmly believe that demonstrating respect for the environment is an integral aspect of conducting our business at the resort.

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  • Press Releases

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