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Business Systems Analyst

Job ID 10112024 Location Lantau Island, Hong Kong Business Hong Kong Disneyland Resort Date posted Feb. 28, 2025
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Job Summary:

Responsibilities

  • Understand business requirements and deliver effective technical solutions to advance Merchandise operation models and business developments.
  • Stay up-to-date with the latest trends and technologies in Supply Chain of Merchandise space.
  • Participate in project activities in relation to Merchandise including user requirement collection, technical implementation and sustainment.
  • Develop test case and strategy to ensure that all the necessary testing such as unit, integration, performance, acceptance tests are well-covered.
  • Collaborate between internal work partners and external vendors.
  • Act as Level 2 application support to Merchandise applications.
  • Monitor and analyze performance metrics of Merchandise applications, identify and implement areas for improvement.
  • Prepare and maintain system documentation, operation guides and training materials.
  • Implement and support Company and Corporate system controls and ensure systems meet compliance standard and policies.

Requirements

  • Bachelor degree in Computer Science or equivalent is preferred.
  • 1 - 6 years of proven experience in implementation and support of Information Technology systems.
  • Experience with Retail Supply Chain, Retail Warehouse and Retail Point-of-Sale solutions is a plus.
  • Hands on experience in Oracle database, Windows and Linux operating environments.
  • Knowledge of Weblogic Server is a bonus.
  • Quick learner with good analytical and troubleshooting skills.
  • Able to manage multiple tasks simultaneously and prioritize work.
  • Demonstrate as a good team player and can work on own initiative with good attention to details and timeline.
  • Strong communication and interpersonal skills.
  • Willing to liaise between multiple on-shore and off-shore work partners.
  • Excellent command of written and spoken English and Chinese.

HKProfessional #LI-AI1

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About Hong Kong Disneyland Resort:

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, Hong Kong Disneyland Resort offers guests the opportunity to explore eight diverse lands that are home to award-winning, one-of-a-kind attractions and entertainment. Complete your adventure with stays at the resort’s luxurious Disney hotels. The magic doesn’t end at our doorstep; as a dedicated member of the local community that cares deeply about societal wellbeing, Hong Kong Disneyland Resort spreads its magic through community service programs that help families in need, boost creativity among children and families, encourage the protection of the environment and inspire healthier living.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with HK International Theme Parks Limited, which is part of a business we call Hong Kong Disneyland Resort.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email HKDL.Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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ABOUT HONG KONG DISNEYLAND

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    Hong Kong Disneyland Resort touches the hearts of millions of visitors every year by bringing immersive storytelling to life. We are proud to call Hong Kong home and are dedicated to supporting our city as a leading tourist destination in the world.

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  • Community

    Disney is committed to providing comfort, happiness, and inspiration to kids and families around the globe. Hong Kong Disneyland Resort has been committed to help building a stronger community. We believe the power of Disney magic can make a positive difference to our community. We partner with community leaders and non-profit organizations to understand the social needs and create impactful initiatives that support families in getting through life challenges, and promote quality moments of togetherness or help people dream big.

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    Our commitment: Hong Kong Disneyland Resort embraced an environmental approach from the project’s design stage, and our dedication to environmental protection extends to our daily operations. We firmly believe that demonstrating respect for the environment is an integral aspect of conducting our business at the resort.

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