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Lead Technical Program Manager

Job ID 10133078 Location New York, New York, United States / Santa Monica, California, United States Business Disney Entertainment and ESPN Product & Technology Date posted Sep. 30, 2025
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Job Summary:

Disney Entertainment & ESPN Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. 

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.  

Here are a few reasons why we think you’d love working here: 

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.  Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.   Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

The Business Operations team helps guide and articulate technology strategy and research, and is responsible for driving the day-to-day operation of the Product & Technology organization, including: project and portfolio management and tracking; organization-level capital, space, and resource management and allocation; process management; technical incident management; and our administrative and workplace experience support team. 

Job Summary:

As a Senior Technical Program Manager for the team, you will partner with Engineering Leads to understand engineering needs, translate those needs to engineering requirements, and collaborate with all impacted teams and external partners to ensure the successful launch of many capabilities that will impact our global commerce platform. The right person for this role is proficient in technology and is comfortable with acting as a program strategist for a development team. You will need to move and adapt quickly as needs change. You are encouraged to always maintain a pulse on development progress and manage the inevitable change over the lifecycle of a project so that deadlines are met with excellent products and happy team members.

This position requires proven experience in delivering large, ambiguous, and highly technical programs. Ideal candidates must be highly proactive, detail-oriented, and able to autonomously work on multiple assignments that may span the department. They must be capable of digging into technical details and clearly communicating schedules, risks, status, and processes to a variety of business and technical audiences. They must be able to partner with closely with product managers and technical leads to coordinate schedules and deliverables.

This role will be aligned with the GCI Foundational Platform, Orchestration, and Performance teams, focusing on availability, scaling, performance, reliability, and observability. The successful candidate will lead tech-driven initiatives to meet our 99.999% operational excellence key performance requirements (OpEx KPR). They will work closely with highly technical teams, including Engineering Excellence (EE), Platform Architecture Group (PAG), GCI Orchestration, and GCI Performance, to harden services, build architecture, ensure scaling, and create a forward-looking roadmap. Strong technical architecture aptitude is essential.

Responsibilities and Duties of the Role:

  • Deliver projects from concept to completion by collaborating with engineering teams, product management, design, and other cross-functional stakeholders.
  • Understand architectural and design specifications. Suggest alternate solutions that achieve business goals and/or drive alternate solution development via collaborative mechanisms such as story mapping and whiteboarding.
  • Facilitate technical meetings; follow the discussions to summarize and capture outcomes.
  • Facilitate team agile ceremonies (standups, grooming, team retrospective and planning sessions) and ensure they are effective and efficient.
  • Track team progress against results and determine solutions to get back on-track when things fall behind schedule.
  • Engage with the development teams to build delivery timelines of feature sets for projects and be able to sequence the work based on priorities.
  • Collaborate with other TPMs to understand cross-team dependencies and prioritize the work to avoid impediments.
  • Attend project meetings and be ready represent engineering teams in communicating team progress, risks, and mitigation plans.
  • Prioritize multiple team requests and balance that against other priorities and committed work. Must understand the impact of injecting these requests to the team’s backlog.
  • Ensure that all involved parties understand and accept their roles and responsibilities.
  • Navigate the TWDC to effectively drive progress, even when the scope of responsibilities may be unclear.
  • Track and report key program metrics, informing stakeholders as appropriate.
  • Facilitate all build activities (including QA and UAT), as per plan (where applicable)
  • Proactively drive, track, and report on budgets
  • Collaborate with other program management colleagues to coordinate activities across multiple technology teams.
  • Effortlessly sift through “noise” and facilitate discussions and activities with a laser focus towards results.
  • Exemplify leadership characteristics through collaboration, work ethic, and creative thinking. Strive to inspire others and deliver the best possible outputs.

Required Education, Experience/Skills/Training:

  • 7+ years of experience managing large-scale, strategic, software development programs in a well-established global technology organization.
  • Proven ability to facilitate effective communication across disparate teams.
  • Evidence of strong planning, delivery, and problem-solving skills
  • Superb written and verbal communications, presentation skills, and meeting facilitation skills (especially when working with senior leadership)
  • BA/BS or equivalent experience required.


The hiring range for this position in New York, NY is $159,500.00 to $213,900.00 per year and in Santa Monica, CA is $152,200.00 to $204,100.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment and ESPN Product & Technology:

At Disney Entertainment and ESPN Product & Technology, we’re blending imagination and innovation to reimagine the ways people experience and engage with the world’s most beloved stories and products. Our work is wide-ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love.

Disney’s ability to marry world-class technology with one-of-a-kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment and ESPN Product & Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

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