

Software Engineer II - Site Reliability Engineer
Job Summary:
Disney Entertainment & ESPN Technology
On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.
The Product & Data Engineering team is responsible for end to end development for Disney’s world-class consumer-facing products, including streaming platforms Disney+, Hulu, and ESPN+, and digital products & experiences across ESPN, Marvel, Disney Studios, NatGeo, and ABC News. The team drives innovation at scale for millions of consumers around the world across Apple, Android, Smart TVs, game consoles, and the web, with our platforms powering core experiences like personalization, search, messaging and data.
A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology
- Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
- Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
- Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
The Hulu Discovery team builds systems that provide data at scale. We implement reliable, high-request services that deliver data that helps power the Hulu user experience across web, mobile, and living room devices. We are looking for a software engineer who wants to build and operate these critical services that support a massive population of Hulu viewers!
We're a fast-paced, dynamic, collaborative and fun team, and looking forward to finding out more about you!
***This is an onsite position and must sit in one of our technology offices listed above***
Job Summary:
You'll help bridge the gap between development and operations by improving and maintaining deployment systems, observability, and testing platforms. You'll join a hardworking group of engineers who build and manage systems powering Hulu & Disney+ Streaming clients running on smart TVs, smartphones, gaming consoles, FireTV, Apple TV, Roku, and others.
You'll help build and maintain systems that:
- Help manage IaC templates across a large topology of teams and services
- Help teams deploy change quickly and safely including test automation, static code scanning, and canary deployments
- Help teams build observability for their services including managing SLOs, Golden Signals, Distributed Tracing, and RUM
- Help teams manage capacity across hundreds of services
- Help build processes to measure DORA metrics
- Help teams observe and manage services costs
Responsibilities and Duties of the Role:
- Improve and maintain CI/CD systems and process by designing and developing automation for build/test/deploy.
- Ensure the quality of our services by improving and maintaining test automation platforms for load and functional testing.
- Manage infrastructure as code and mentor teams on how to best leverage infrastructure automation
- Ensure the reliability of our systems by developing and maintaining observability systems and practices
- Drive incident response, root cause analysis, and defect remediation
- Establish systems for observing and managing cost across a large topology of systems and services
Required Education, Experience/Skills/Training:
Basic Qualifications
- 3+ years of relevant professional experience
- Experience in a DevOps or SRE role.
- Experience with IaC
- Experience with incident response
- Experience with containerization
- Experience with CI/CD tools
- Experience programming in Java or a JVM language
- Experience working on cross-team projects.
- An ability to work both independently and collaboratively
- Strong communication skills and a desire to share and learn
Required Education
- Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
The hiring range for this position in San Francisco is $125,800 - $168,700 per year, in New York City and Seattle is $120,300 - $161,300, and Santa Monica is $114,900 - $154,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Disney Entertainment and ESPN Product & Technology:
At Disney Entertainment and ESPN Product & Technology, we’re blending imagination and innovation to reimagine the ways people experience and engage with the world’s most beloved stories and products. Our work is wide-ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love.
Disney’s ability to marry world-class technology with one-of-a-kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment and ESPN Product & Technology.
Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
Hiring Process
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Where Does Your Story Begin?
Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
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Be Part of the Story
There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
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The Next Chapter
Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.
Explore this Location New York, NY
With a globally recognizable skyline and 8.4 million people who call it home, New York City is bursting with diversity and excitement – from iconic attractions to hidden gems waiting to be uncovered.

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