Growth Automation Sr. Specialist

Job ID 10129182 Location New York, New York, United States Business The Walt Disney Studios Date posted Sep. 03, 2025

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Job Summary:

Sr. Specialist Growth Automation

In this role, you will utilize your specialized knowledge of messaging channel end-to-end solutioning to enable global commerce, identity, and research messaging. Your role is critical to ensuring compliance messaging functions per the requirements while partnering with commerce and identity engineering/product to ensure observability, redundancies, and other mitigation tactics are in place.

Additionally, you partner with research teams to field global research studies via messaging solutions that your team manages end-to-end. You ensure relentless sustainment of a high-quality user experience through a rigorous quality assurance approach and intra-team peer feedback. You utilize experimentation methods to improve user engagement and reflect against insights to understand the impact of your solutions.

Responsibilities:

Engage marketers in refinement sessions to clarify strategy requirements to finalize intake.
Provides custom or experimental solution design against a marketer strategy requirement and gains marketer acceptance of the solution.
Builds messaging solutions and conducts self-quality assurance testing.
Conducts marketer user acceptance testing (UAT) for custom solutions.
Conducts peer-review quality assurance for Marketing Operations counterparts to enable a deployment ready status.
Actively monitors solution deployment for a limited period to identify potential bugs to remediate or mitigate readily.
Utilizes business intelligence reporting or direct analytical queries to determine the business impact of the solution, then utilizes that insight in go-forward refinement sessions or team reporting.

Basic Qualifications:

At least 3 years of work experience in marketing operations, analytics, or equivalent applied roles
At least 1 year of experience working in agile teams
Bachelor’s degree in technology or business domains with a quantitative focus or equivalent experience required
Experience with Jira
Applied coding of template scripting languages (e.g., liquid, handlebars)
Working knowledge of messaging best practices (email, push, in-app)
Experience conducting experiments to minimize bias against the experimental design
Possessing a high bar for quality, and the ability to readily spot potential bugs
Superb writing skills to utilize for documentation, solution design, and insights
Excellent communication skills with globally diverse cultures
Curious and analytic mindset, striving to continuously improve expertise
Ability to be on-call when business-critical launches occur

Preferred Qualifications:

Active certifications in messaging platforms (Salesforce Marketing Cloud, Braze, Adobe Experience Manager)
Working knowledge of SQL
Verbal and writing proficiency in multiple languages

The hiring range for this position in NYC, NY is $108,500 - $145,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Walt Disney Studios:

For over 95 years, The Walt Disney Studios has been the foundation on which The Walt Disney Company was built. Today it brings quality movies, episodic storytelling, music, and stage plays to consumers throughout the world. The Walt Disney Studios encompasses a collection of respected film studios, including Disney, Walt Disney Animation Studios, Pixar Animation Studios, Marvel Studios, Lucasfilm, 20th Century Studios, and Searchlight Pictures. It is also home to Disney Theatrical Productions, producer of world-class stage shows.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Entertainment Operations LLC, which is part of a business we call The Walt Disney Studios.

Disney Entertainment Operations LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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