Supervisor, Mail Services

Job ID 10128832 Location San Francisco, California, United States Business Lucasfilm Date posted Aug. 19, 2025

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Job Summary:

We’re seeking a collaborative, resourceful, and detail-oriented Supervisor, Mail Services to join our Lucasfilm team. This role plays a critical part in supporting Lucasfilm’s operational logistics, ensuring the secure and efficient movement of packages, equipment and materials across multiple sites. The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment and is passionate about enabling creativity through operational excellence.

This role is considered Onsite, which means the employee will work 100% onsite 5 days a week at our San Francisco office.

What You’ll Do

Lead and manage daily shipping and receiving operations, ensuring accuracy and efficiency in all logistics activities.
Ensure all inbound and outbound shipments are processed according to company procedures
Coordinate closely with cross-functional teams—including Stage, IT, and Production—to schedule and manage complex shipments across multiple locations.
Organize and coordinate regular Ranch runs and other location-based deliveries.
Prepare and manage international shipping documentation, including commercial invoices, customs forms, carnets, and regulatory paperwork.
Ensure all international shipments comply with applicable customs, import/export, and regulatory requirements.
Resolve issues and assist with opening claims for lost and damaged shipments
Engage with specialized couriers, freight forwarders, and third-party vendors to arrange secure and timely transportation across multiple locations.
Utilize Oracle or similar enterprise receiving/shipping systems to receive and process items against purchase orders.
Maintain accurate shipping logs, inventory databases, and receiving reports to support internal audits and inventory control.
Assist Workplace Services team as needed.

What We’re Looking For

5+ years of experience in shipping/receiving, logistics, or warehouse management, with supervisory experience preferred.
High school diploma or equivalent (GED) - College degree is a plus
Experience with Oracle or equivalent shipping/receiving and inventory systems.
Professional appearance and demeanor
Keyboarding and windows environment PC skills
Excellent communication skills both verbal and written
Ability to effectively work individually and in a team environment
Competency in performing multiple functional tasks
A valid drivers license and reliable transportation to and from work
Ability to lift up to 55 lbs

The hiring range for this position in San Francisco, CA is $77,800 to $104,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Lucasfilm:

Lucasfilm is a global leader in film, television and digital entertainment production. In addition to its motion-picture and television production, the company's activities include visual effects, audio post-production and cutting-edge digital animation, interactive entertainment software, and the management of the global merchandising activities for its entertainment properties including the legendary STAR WARS and INDIANA JONES franchises. Lucasfilm Ltd. is headquartered in northern California.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Lucasfilm Ltd, which is part of a business we call Lucasfilm.

Lucasfilm Ltd is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location San Francisco, CA

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