Senior Manager, Legal Operations - New Technology

Job ID 10129390 Location Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Aug. 29, 2025

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Job Summary:

About The Role and Team:

The Senior Manager, Legal Operations- New Technology (Tech) is responsible for managing multiple Management Operations workstreams in support of the General Counsel’s strategic commitment to Operational Excellence, Inclusion and Development.

In collaboration with the Director of Legal Operations and peers, the Senior Manager, Legal Operations – New Tech will be responsible for leading a team that explores new technology with a heavy emphasis on AI tools.

This includes identifying tools, arranging pilots, measuring potential ROI; recommending changes and coordinating testing and training.

This work includes acting as a liaison between legal and IT in support of the growth of our robust and seamless portfolio of Legal technology.

The Senior Manager, Legal Operations New Technology (Tech) will provide collaborative leadership of initiatives that arise in support of the objectives of the department, helping to ensure smooth and optimize operations within the full department.

What You Will Do:

Identify/Measure/Test/Implement Legal Tech Portfolio

Research new legal tech and partner with teams in and outside of legal to ensure alignment
Gather requirements to add tools
Create cohesive and comprehensive strategy with corresponding 1, 5 and 10 year plans
Plan necessary change management and process changes to complement the technology changes
Ensure compliance with all internal standards, policies and best practices
Regularly measure and report on legal tech value
Create and conduct communication plans to socialize changes
Collect, organize, prioritize, and project manage dozens of transformational leads and make recommendations based upon ROI data
Stay connected to and leverage enterprise technology transformation
Identify ways to improve collaboration with law firms and business

Team Leadership

Develop team members to optimize team productivity and effectiveness as well as employee experience
Pave the way for success for team members as they chart new or sensitive territory
Provide guidance on escalated issues
Oversee support teams and ensure their effectiveness
Ensure proper documentation is maintained
Partner with Enterprise IT support teams to remain compliant and to avoid conflicting changes
Lead strategic partner discussions with stakeholders at all levels within and outside legal

Conduct Other Management Operation Initiatives

Contribute or lead initiatives as they come up that relate to the objectives of the department
Ensure smooth and thorough communications are flowing within the department

Required Qualifications & Skills:

At least five (5) years’ work experience in a legal or IT position developing, implementing, and supporting legal solutions and services, with increasingly responsible supervisory/management experience.
Ideally, the candidate also has experience managing other managerial/supervisory personnel.
Deep experience with Legal technology including AI
Demonstrated experience in leading project work and managing people
Able to communicate clearly and effectively to a diverse array of audiences, including senior executives
Capable of leading projects across teams
Ability to prioritize and multitask while meeting tight deadlines.
Ability to coordinate and liaise with multiple departments using strong project management skills.
Passionate about transforming business operations using technology with complimentary process and creating a culture of continuous improvement
Knowledgeable about Legal concepts and processes
Curious about data and the ability to analyze programs effectively
Proven ability to scale programs and grow them effectively
Experience developing teams and working with individuals early in their careers
Experience developing strategic or departmental planning materials that required consensus gathering from multiple constituents.

Preferred Qualifications & Skills:

Preferred experience with Legal and/or IT functions

Education:

Bachelor’s degree

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The hiring range for this position in Burbank, CA is $137,200.00 to $183,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC Enterprises 18 Corp., which is part of a business we call The Walt Disney Company (Corporate).

TWDC Enterprises 18 Corp. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Hiring Process

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Explore this Location Burbank, CA

Billed as the "Media Capital of the World," Burbank boasts more than 1,000 media and entertainment companies, including the main headquarters for The Walt Disney Company.