Senior Program Manager, VX PMO
Résumé du poste:
Disney Direct to Consumer (DTC) includes premium streaming services with Hulu, a premium streaming service that offers premium originals, current season TV, a massive library of hit series and movies, and live television and Disney+ is the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for hardworking team-players to join the Viewer Experience team, who will thrive upon the legacy of Disney, and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer (DTC) experience through strategic hard work and determination.
Job Summary:
The DTC Viewer Experience (DTC-VX) team is seeking a Lead Program Manager to drive the execution of complex initiatives and work closely with key stakeholders to improve the support experience for customers and agents across multiple brands and geographies. You will be responsible for the program management of our direct-to-consumer initiatives, as well as ongoing business strategic initiatives. The ideal candidate possesses an ability to work independently while navigating through ambiguity and complexity, is a strong leader with a proven record of discernment and stakeholder communication and operates at all levels by being hands-on and staying close to the details. If you enjoy working in a customer-first environment and seek to resolve exciting problems, come join us!
This position is located on-site in Glendale, CA or Santa Monica, CA
What You’ll Do:
- Lead technical and non-technical strategic initiatives and tactical programs requiring complex cross-functional collaboration, working directly with our leadership team and others across the business to ensure adequate resourcing, role clarity, and appropriate reporting/visibility to meet desired business outcomes
- Create comprehensive program plans to ensure stakeholder alignment, track progress, adjust timelines as necessary, make informed decisions, and identify and resolve issues to achieve overall success
- Act as a liaison between multiple internal and external stakeholders in various locations globally – ensuring consistent communication between all lines of business to gain project and program success
- Identify, assess and mitigate risks, provide critical issue management, anticipate and make trade-offs stabilizing the business needs versus constraints
- Understand and articulate how initiatives contribute to overall strategic priorities while supporting communications and change management across the business
- Identify opportunities for process improvements and implement best practices to enhance program efficiency and effectiveness
- Mentor & help lead other programs managers through sharing best practices & helping to collaborate on process improvements
What to Bring:
- Bachelor’s Degree or equivalent experience in a related field
- 5+ years of experience driving complex cross-functional programs from ideation through launch, involving coordination among internal and external stakeholders globally
- Demonstrated experience in a lead role, well organized, able to coordinate multiple workstreams, effectively manage your time, and be a strong leader who can adapt rapidly to new developments and changing priorities
- Strong executive presence and maturity to confidently represent program status, risks, and issues to executive-level stakeholders.
- Proven experience leading large-scale business and technology transformation initiatives
- Aptitude for technology and program management lifecycle processes while understanding how products are developed and the ability to work with product managers to distill complex systems and processes into simple written and verbal communications
- Experience with Direct-to-Consumer (DTC) products, Software as a Service (SaaS), and Contact Center as a Service (CCaaS)
- Software/technology company experience (e.g., Salesforce, NICE CXone)
- Detail-oriented and able to understand the bigger picture by using your analytical and technical expertise and problem-solving abilities to identify and manage blocking issues
- Strong presentation and documentation skills, with proficiency in Google Suite, PowerPoint, Word, Excel, Jira, Airtable, Teams, and Confluence
- Ability to work independently and in a team environment with guidance in only the most complex situations
Preferred Qualifications:
- MBA or equivalent
- Experience in dealing with legal entities & information security teams
- Technical proficiency demonstrated technical writing background (e.g., requirements, use cases), or similar expertise
- Professional Program Management certifications
- Scrum Master Certification
Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
The hiring range for this position in Glendale, CA is $113,800.00 to $152,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
À propos de Disney Direct to Consumer:
L’équipe « Direct to Consumer » de Disney supervise les activités de streaming Hulu et Disney+ au sein de Disney Entertainment, en aidant à apporter les meilleures histoires de The Walt Disney Company aux fans et aux familles partout dans le monde.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Hulu, LLC qui fait partie d’une entreprise que nous appelons Disney Direct to Consumer.
Hulu, LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.
AMÉNAGEMENT POUR LES PERSONNES EN SITUATION DE HANDICAP POUR LES CANDIDATURES
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Des problèmes techniques ? Consultez la FAQ pour obtenir de l’aide.
Processus de recrutement
-
Où commence votre histoire ?
Explorez le blog Carrières Disney et La vie chez Disney pour en savoir plus sur toutes les opportunités incroyables qui s’offrent à vous chez The Walt Disney Company.
-
Faites partie de l’histoire
Il existe de nombreuses marques et entreprises différentes à découvrir. Une fois que vous aurez trouvé l’opportunité qui vous convient, passez à l’étape suivante en soumettant votre candidature.
-
Le chapitre suivant
Une fois que vous aurez postulé, vous recevrez un e-mail vous permettant d’accéder à votre tableau de bord de candidat. Créez votre connexion et assurez-vous de vérifier votre tableau de bord fréquemment pour voir la progression de votre application.
Explorer cet emplacement Glendale, Californie
La ville du comté de Los Angeles possède une cuisine et une culture authentiques du Moyen-Orient, ainsi que sa propre « Walk of Fame » (Promenade de la renommée).
Offres similaires
- WDI Project Management Intern, Spring 2026 Walt Disney Imagineering 10129614 Lake Buena Vista, Floride / Glendale, Californie Postuler
- Senior Associate - Product & Technology Strategy Disney Entertainment and ESPN Product & Technology 10127992 San Francisco, Californie / Santa Monica, Californie / Glendale, Californie Postuler
NOTRE CULTURE
Contenu lié
-
-
-
Diversité, équité et inclusion Culture et valeurs Diversité, équité et inclusion
-
Culture et valeurs Leadership exécutif
-
Beneficios Nos avantages
-
-
Opportunités de carrière Témoignages d’employés Disney Cruise Line cast delivers magic in The Bahamas
-
Témoignages d’employés Blog La vie chez Disney
-
-
-
-
-
-
Développement professionnel Ressources pour les candidats
-
-
-
-
-
-
-
-
Témoignages d’employés From Shore to Sea: Simon, Manager, Fleet Operations Training
-
Développement professionnel Témoignages d’employés Disney Cruise Line’s leadership team in The Bahamas on growth, building careers, and making magic
-
Témoignages d’employés Celebrating Tonie Rose, first woman at Disney Cruise Line to lead a pool deck crew
-
Ressources professionnelles Beneficios Benefits - Disney Cruise Line Island Roles
-
Ressources professionnelles Beneficios Benefits - Disney Cruise Line Shipboard Roles
-
Ressources professionnelles Beneficios Benefits - Disney Cruise Line Shoreside Roles
-
Ressources professionnelles Frequently Asked Questions - Disney Cruise Line Island Roles
-
Ressources professionnelles Frequently Asked Questions - Disney Cruise Line Shipboard Roles
-
Ressources professionnelles Frequently Asked Questions - Disney Cruise Line Shoreside Roles
-
-
Ressources professionnelles Processus de recrutement Disney Cruise Line Procurement Allies
-
Leadership exécutif
Nos cadres supérieurs apportent une expérience exceptionnelle, une réflexion visionnaire et un engagement commun envers l’excellence, la créativité et l’innovation au fonctionnement quotidien de l’entreprise.
En savoir plus -
Diversité, équité et inclusion
Chez Disney, nous nous engageons à créer un monde meilleur. Un monde d’appartenance où chacun se sent vu, entendu et compris. Un monde rempli d’espoir et de promesses.
En savoir plus
Inscrivez-vous aux notifications pour des offres d’emploi
Obtenez les dernières offres d’emploi à mesure qu’elles deviennent disponibles.
PARTAGER
Les liens s’ouvrent dans de nouveaux onglets.