Regional Director - Operating Participants

ジョブID 10133382 勤務地を選択 アナハイム, カリフォルニア州, アメリカ合衆国 企業名 Disney Experiences 掲載日 Oct. 29, 2025

今すぐ応募

仕事内容:

Regional Director, Operating Participants – Account Management

Job Overview

The Operating Participants & Real Estate team is composed of 20+ professionals located in Orlando at the Walt Disney World Resort (WDW) and Anaheim at the Disneyland Resort (DLR) and is responsible for the strategy, tenanting and oversight of third parties that operate on our resort property as tenants, including retailers, restaurants, hotels and service providers. Overall, the Operating Participants team manages over 200 accounts that deliver operating income to the sites. From a strategic perspective, the Operating Participants team leverages third-party brand strength and operational expertise to expand the assortment of complementary offerings at our Resorts, driving length of stay, capturing broader guest demographics on property and generating incremental guest visits from local residents.

We are seeking an inspiring Regional Director, Operating Participants – Account Management with experience developing deals and managing contractual relationships to support the DLR team. Reporting to the Director, Operating Participants – Account Management, this role is based in Anaheim.

Responsibilities

LEASE MANAGEMENT: Partner with stakeholders to develop overall negotiation and deal term strategy for retail, restaurant, hotel, carts, and entertainment leases. In addition, this role will be expected to negotiate side agreements; support forecasting and budgeting tenant revenues and new project expenses; and partner with numerous internal organizations (i.e. Legal, Operations, Line of Businesses, Walt Disney Imagineering, Consumer Insights, Corporate Alliances, Finance, etc.) to drive projects from concept to completion. Lead Operating Participant concept pitches for projects, track progress, prepare mitigation and contingency plans and identify any applicable risks and solutions to Disney stakeholders.

NEW BUSINESS DEVELOPMENT: Stay abreast of industry and market trends, DLR demographics and guest research, and help inform tenanting strategy. As needed, negotiate complex contracts with new or existing Operating Participants.

ACCOUNT MANAGEMENT: Ensure compliance with negotiated contracts with third party operators, partnering with key Disney teams.. Ensure adherence to Disney standards; act as owner’s representative on new projects; assist with development and implementation of global qualitative measures and processes. Understand business unit goals, initiatives, scope of operations and current issues.

GUEST/CLIENT SATISFACTION: Nurture business relationships across DLR, and with segment partners, and TWDC partners; develop and manage Operating Participants; provide guidance and support to Disney operational leadership and LOB/functional key stakeholders.

CAST EXCELLENCE/DEPARTMENT: Oversee and maintain the development of departmental operating guidelines, policies and procedures; build alliances with key stakeholders at all levels of the organization to articulate an understanding of the Operating Participant business.

Basic Qualifications

5+ years progressive leadership experience in relevant businesses
5+ years contracting, negotiating and business development experience
Experience in the commercial real estate industry working on retail or restaurant projects
Strong negotiation skills, specifically negotiation of lease agreement deal terms for new leases or renewal of existing lease agreements
Strong track record in fact-based negotiations or equivalent contract experience
Proven ability to establish relationships, trust and credibility internally and externally
Ability to analyze deal terms to create a financial model of the agreement and understand practical implications of executing each of the terms: develop formal negotiation plans with talking points for each negotiation session; work interactively with legal resources and business unit stakeholders throughout the negotiation process and document final agreement with a package of a signed contact, financial model and preliminary execution plan to communicate with business unit stakeholders
Proven capability to manage and drive strategy, problem solving, and the development of practical business solutions
Proven self-starter; motivated
Proven ability to communicate in a highly organized, persuasive, confident and credible manner when dealing with executive level partners (internally and externally)
Demonstrated success as an effective leader/partner/collaborator
Demonstrated skills in developing and maintaining effective business relationships
Demonstrated skills/experience with successful Project Management
Ability to work in a flexible environment with competing priorities – should have strong multi-tasking abilities
Proven leadership experience and ability to motivate and inspire cast members
Skilled verbal and written communication skills with proven ability to facilitate challenging discussions in a professional manner
Solid financial acumen; ability to manage/forecast business trends; understanding of financial statements (P&L, Cash Flow)
Unquestioned ethics, transparency and integrity

Preferred Qualifications

Experience working on retail or restaurant projects

Required Education

Bachelor’s degree in business related field or equivalent

Preferred Education

Master’s Degree in business related field or equivalent

The hiring range for this position in Anaheim, California is $139,200 to $186,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

今すぐ応募

Disney Experiencesについて:

Disney Experiencesは、テーマパーク、リゾート、クルーズ船、ユニークなバケーション体験、製品などを通じて、ディズニーのストーリーとフランチャイズの魔法を世界中に届けています。ディズニーは、米国、欧州、アジアの6つのリゾート、トップレーティングのクルーズライン、人気のバケーションオーナーシッププログラム、受賞歴のあるガイド付きファミリーアドベンチャービジネスを有し、旅行業界でひときわ輝いています。さらに、ディズニーのグローバルコンシューマー製品事業には、世界をリードするライセンスビジネス、世界最大の子ども向け出版ブランド、あらゆるプラットフォームのゲームにおける世界有数のライセンシング、世界中のロケーションおよびオンラインのディズニーストアがあります。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはWalt Disney Parks and Resorts U.S., Inc.という事業部門の一つであるDisney Experiencesでのお仕事です。

Walt Disney Parks and Resorts U.S., Inc. は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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