AI Program & Product Lead

ジョブID 10129170 勤務地を選択 サンタモニカ, カリフォルニア州, アメリカ合衆国 / グレンデール, カリフォルニア州, アメリカ合衆国 / サンフランシスコ, カリフォルニア州, アメリカ合衆国 / ニューヨーク, ニューヨーク州, アメリカ合衆国 / サンアントニオ, テキサス州, アメリカ合衆国 企業名 Disney Direct to Consumer 掲載日 Aug. 29, 2025

今すぐ応募

仕事内容:

Disney Direct to Consumer (DTC) includes premium streaming services with Hulu, a premium streaming service that offers premium originals, current season TV, a massive library of hit series and movies, and live television and Disney+ is the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for hardworking team-players to join the Viewer Experience team, who will thrive upon the legacy of Disney, and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company’s direct-to-consumer (DTC) experience through strategic hard work and determination.

Job Summary:

The AI Program & Product Lead will drive the coordination and execution of AI initiatives across the Viewer Experience (VX) organization. This hybrid role combines program management rigor with product management vision—overseeing the VX AI roadmap, tracking deliverables, facilitating cross-functional collaboration, and ensuring timely delivery of innovative projects. The ideal candidate will bring a strong background in managing complex programs, a product-oriented mindset to shape AI capabilities that meet user and business needs, and the ability to translate emerging technology into meaningful solutions. This individual will play a key role in fostering innovation through structured planning, clear documentation, and effective stakeholder communication.

Responsibilities:

AI Program Coordination & Roadmap Management

Build and maintain the VX AI roadmap, tracking progress and strategic direction

Manage project tasks, deliverables, timelines, owners, and dependencies for key AI initiatives

Coordinate cross-functional workstreams and schedule project meetings

Ensure timely execution and documentation of key initiatives across the VX AI portfolio

Product Definition & Enablement

Define and prioritize AI use cases that align with business objectives

Evaluate technology solutions that best fit identified use cases

Document clear requirements and success criteria to guide development and measure outcomes effectively

Drive development efforts, adapting plans as needed based on feedback and evolving priorities

Stakeholder Communication & Governance

Communicate AI portfolio updates to stakeholders and leadership

Present AI progress and plans at the Tech Governance Council

Communicate project status, milestones, and next steps to pilot groups and stakeholders

Document and guide VX stakeholders through AI Tiger Team approval requirements and workflows

Documentation & Knowledge Management

Document all AI initiatives across VX to ensure visibility and alignment

Oversee the AI documentation wiki and centralized storage repository

Conduct project debriefs and document lessons learned to inform future efforts

Presentation & Demo Management

Update and manage AI presentation materials for internal and external audiences

Organize product demos with internal stakeholders and external technology partners

Vendor & Agreement Coordination

Coordinate the review, negotiation, and approval process for third-party agreements

Basic Qualifications:

Bachelor's degree in technology management, business, computer science, other tech field or equivalent years of work experience

5+ years of experience successfully leading complex, cross-functional projects involving multiple stakeholders and balancing competing priorities
3+ years of experience aligning business goals and user needs into actionable requirements, driving cross-functional collaboration and execution through all stages of product development

Strong familiarity with AI/ML concepts, tools, and workflows, particularly within the CX domain. Proven ability to evaluate and implement AI technologies such as Salesforce Agentforce, NiCE CXone Mpower, Microsoft Azure AI, or similar solutions to enhance customer engagement and operational efficiency.
Demonstrated experience communicating complex technical topics to non-technical stakeholders, with a solid understanding of AI governance and ethical AI practices
Demonstrates emotional intelligence, actively listens to others, and fosters a positive, inclusive team environment.

Excellent written and verbal communication skills, including experience preparing executive-level presentations and reports

Strong interpersonal skills with a track record of building relationships across technical and non-technical teams
Shows a genuine interest in learning, exploring new ideas, and continuously improving.

Proficiency with project management tools (e.g., Jira, Airtable, Smartsheet), documentation platforms (e.g., Confluence, SharePoint), and presentation software (e.g., PowerPoint, Google Slides)

Demonstrated ability to lead meetings, drive alignment, and influence decision-making across diverse teams

Highly organized with strong attention to detail and a proactive approach to problem-solving
Ability to work in fast-paced or ambiguous situations, helping to stabilize and motivate the team.

The hiring range for this position in Santa Monica, CA and Glendale, CA is $114,00 to $154,100; in San Francisco CA is $125,800 to $168,700; in New York, NY is $120,300 to $161,300 and in San Antonio, TX is $109,400 to $146,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

今すぐ応募

Disney Direct to Consumerについて:

Disney’s Direct to Consumerチームは、Disney Entertainment内のHuluとDisney+のストリーミング事業を統括し、The Walt Disney Companyのクラス最高のストーリーテリングを世界中のファンや家族に届けています。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションはHulu, LLCという事業部門の一つであるDisney Direct to Consumerでのお仕事です。

Hulu, LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

求人応募における障害者への配慮

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

技術的な問題がある場合は、「よくあるご質問」をご覧ください。

採用プロセス

あなたのストーリーはどこから始まりますか？

Disney CareersやLife at Disneyブログを探索し、ウォルト・ディズニー・カンパニーで待っている素晴らしい機会について学びましょう。
ストーリーに参加する

探索できるさまざまなブランドやビジネスがあります。自分に合った機会を見つけたら、次のステップとして応募を完了させましょう。
次の章

応募が完了すると、候補者ダッシュボードへのアクセス方法が記載されたメールが届きます。ログインIDを作成し、ダッシュボードを頻繁にチェックして、応募の進捗状況を確認するようにしてください。