Regional Director - Operating Participants

工作 ID 10133382 地點安那罕, 加利福尼亚州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Oct. 29, 2025

申請

工作概要:

Regional Director, Operating Participants – Account Management

Job Overview

The Operating Participants & Real Estate team is composed of 20+ professionals located in Orlando at the Walt Disney World Resort (WDW) and Anaheim at the Disneyland Resort (DLR) and is responsible for the strategy, tenanting and oversight of third parties that operate on our resort property as tenants, including retailers, restaurants, hotels and service providers. Overall, the Operating Participants team manages over 200 accounts that deliver operating income to the sites. From a strategic perspective, the Operating Participants team leverages third-party brand strength and operational expertise to expand the assortment of complementary offerings at our Resorts, driving length of stay, capturing broader guest demographics on property and generating incremental guest visits from local residents.

We are seeking an inspiring Regional Director, Operating Participants – Account Management with experience developing deals and managing contractual relationships to support the DLR team. Reporting to the Director, Operating Participants – Account Management, this role is based in Anaheim.

Responsibilities

LEASE MANAGEMENT: Partner with stakeholders to develop overall negotiation and deal term strategy for retail, restaurant, hotel, carts, and entertainment leases. In addition, this role will be expected to negotiate side agreements; support forecasting and budgeting tenant revenues and new project expenses; and partner with numerous internal organizations (i.e. Legal, Operations, Line of Businesses, Walt Disney Imagineering, Consumer Insights, Corporate Alliances, Finance, etc.) to drive projects from concept to completion. Lead Operating Participant concept pitches for projects, track progress, prepare mitigation and contingency plans and identify any applicable risks and solutions to Disney stakeholders.

NEW BUSINESS DEVELOPMENT: Stay abreast of industry and market trends, DLR demographics and guest research, and help inform tenanting strategy. As needed, negotiate complex contracts with new or existing Operating Participants.

ACCOUNT MANAGEMENT: Ensure compliance with negotiated contracts with third party operators, partnering with key Disney teams.. Ensure adherence to Disney standards; act as owner’s representative on new projects; assist with development and implementation of global qualitative measures and processes. Understand business unit goals, initiatives, scope of operations and current issues.

GUEST/CLIENT SATISFACTION: Nurture business relationships across DLR, and with segment partners, and TWDC partners; develop and manage Operating Participants; provide guidance and support to Disney operational leadership and LOB/functional key stakeholders.

CAST EXCELLENCE/DEPARTMENT: Oversee and maintain the development of departmental operating guidelines, policies and procedures; build alliances with key stakeholders at all levels of the organization to articulate an understanding of the Operating Participant business.

Basic Qualifications

5+ years progressive leadership experience in relevant businesses
5+ years contracting, negotiating and business development experience
Experience in the commercial real estate industry working on retail or restaurant projects
Strong negotiation skills, specifically negotiation of lease agreement deal terms for new leases or renewal of existing lease agreements
Strong track record in fact-based negotiations or equivalent contract experience
Proven ability to establish relationships, trust and credibility internally and externally
Ability to analyze deal terms to create a financial model of the agreement and understand practical implications of executing each of the terms: develop formal negotiation plans with talking points for each negotiation session; work interactively with legal resources and business unit stakeholders throughout the negotiation process and document final agreement with a package of a signed contact, financial model and preliminary execution plan to communicate with business unit stakeholders
Proven capability to manage and drive strategy, problem solving, and the development of practical business solutions
Proven self-starter; motivated
Proven ability to communicate in a highly organized, persuasive, confident and credible manner when dealing with executive level partners (internally and externally)
Demonstrated success as an effective leader/partner/collaborator
Demonstrated skills in developing and maintaining effective business relationships
Demonstrated skills/experience with successful Project Management
Ability to work in a flexible environment with competing priorities – should have strong multi-tasking abilities
Proven leadership experience and ability to motivate and inspire cast members
Skilled verbal and written communication skills with proven ability to facilitate challenging discussions in a professional manner
Solid financial acumen; ability to manage/forecast business trends; understanding of financial statements (P&L, Cash Flow)
Unquestioned ethics, transparency and integrity

Preferred Qualifications

Experience working on retail or restaurant projects

Required Education

Bachelor’s degree in business related field or equivalent

Preferred Education

Master’s Degree in business related field or equivalent

The hiring range for this position in Anaheim, California is $139,200 to $186,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Parks and Resorts U.S., Inc.，其所屬的業務部門是 Disney Experiences。

Walt Disney Parks and Resorts U.S., Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

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